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Securitas has a rating of 1.3 stars from 3 reviews, indicating that most customers are generally dissatisfied with their purchases. Securitas ranks 109th among Safety sites.
We are moving so we cancelled our contract, they gave us a date which is in 30 days time but immediately cut us off the app to monitor and control remotely, although they are obligated to maintain service until the termination date, putting our security situation at a more vulnerable state. Very nice that they really do not give a rip about your security unless its the security of your money going to them. Your just a dollar sign to them nothing more, well they insured I will never again in my lifetime use their service again, and judging by the reviews, they wont be around much longer. Zero customer service.
Securitas, also known as Securitas AB, and Securitas Security Services USA, is a European company with lots of money who bought up the valuable US security branding like Burns and Pinkerton, then promptly degraded the meaning of security. In fact, security as practiced by Securitas is just about nonexistent. If one of their security guards comes across a robbery in progress on property advertised as having 24/7 security, the Securitas guard just moves on without investigating, reporting the robbery or doing anything. Then, to protect its butt, Securitas makes up phony reports a day later full of lies. I read over 900 comments by former and current Securitas employees, the majority of whom gave Securitas no more than 1 or 2 stars, and slammed Securitas for the horrible company it is to its own employees. Not only does Securitas take no responsibility for the harm, losses and damages their incompetence causes to consumers depending on them, they will denigrate and harm anyone who sues them for the losses they sustained. Hire a local security firm if you want real security. Securitas is only about squeezing every penny from any contract possible, and its employees and the damaged consumers be damned.