NAVEX Global

Would recommend for any Kroger employee. Used them a few times because grocery workers tend to get used and abused. It sets the store right when they abuse workers. Same with customers.

I don't mean to belittle the program as it has some good but I've been mostly exposed to the bad. People tend to abuse this program like sheer theft. Just because the customer is always right doesn't mean the customer needs to be a total a.s.s. hole to the employee then get their a.s.s kissed by management the next day over a scenario and lie the customer started. Management needs to draw a line and decide if the customer is more important or the employee who's been with the company 10+ years who would willingly give more of their life to the company or end it with an argument with an injustice punishment. I.e. retaliation with no rights.

The platform is good overall, however; the disaster falls after you submit your complaint.
As someone who used to work in an INGO, you expect that your rights, safety, and dignity to be maintained. That was not the case! Long story short, after being replied by the director of relations of this specific INGO- who stepped in to help in the investigation after I have clearly stated that I was taking this to court- the director convinced me to declare my name to be able to help. After consulting with my lawyer, we reached an agreement to give ethics point through Navex Global who submitted the case to the INGO who was handling my complaint a chance to show good will before we escalate things. Although the director showed empathy and I had submitted all supporting documents showing the violation of my rights and mistreatment from both my manager and the INGO, I last heard from them was somewhat 2 month ago entering the 3rd? I have submitted 2 follow up and they just ignored me. I have now, thanks to their unprofessionalism, more supporting documents that filing a complaint is a lie, it will only make your situation worse, and you will be faced with retaliation and will not get a reference recommendation. This is the fastest way to kiss your career goodbye!
We will proceed with legal action towards this INGO and anyone who played a role in the damage of my mental, emotional, and reputational status due to this complaint

Would highly recommend them. I generally don't complain to hr but I've never had a company where you could submit things anonymously before. Most companies if you complain like this you're on the bad list and no one likes you after this then your career potential changes to negative probabilities at best. After a couple big issues I've started submitting complaints that are validly worth investigating. I'm tired of being taken advantage of or wrongfully committed of crimes I didn't even commit nor partake in. As employees we have human rights that frequently get violated by both management, coworkers but mostly customers disrespecting and reprimanding employees over this and that. First company I've worked for that allows this to occur. Most business I've worked for in the past won't allow this period.

I've used this a few times to

Get a racist customer banned from our store
Must of worked I don't see them in here any more being hate racist to a coworker. It was bad and the customer needs to be aware that my coworker has the right to sue them if it gets out of control again. And he probably will.

Report a coworker(s) committing time fraud because they failed to punch out and abused the privilege intentionally.

Report coworkers bullying others on a regular basis. Due to the bitterness in their soul. I've never before worked in a place that allowed gossip to the point of repremanding.

Report repremanding. I've never before worked for a company that has allowed repremanding in unprofessional quarrelling ways. I've worked at other stores that don't allow this period. I don't know what the hell is going on with more store but good god we seem to be in the sticks of the country.

Our fes is out on medical leave and it's very doubtful he will return to full time if at all. The company hasn't let him go (legally he's protected) but they won't bring in a replacement. The front end at my store is chaos and getting worse with people taking charge and being total pricks about it and being nasty to others because they have been tainted with the privilege of authority.

Been committed of things that I felt were wrong and got them waived and they were declared a "clerical error".

My "C" class store is under performing and I've asked corporate to come in and clean it up to get it running at maximum potential. People are lazy, under trained and incompetent at doing their jobs. Staff spends more time playing on their phones than actually working. Understaffing is causing the meat/seafood departments to fail with declining sales. Select coworkers are system manipulators to the extreme and those that are bending the rules a bit too far are being reported. Need I go on?