Sebastian Cruz Couture
website thubmnail of Sebastian Cruz Couture

Sebastian Cruz Couture

sebastiancruzcouture.com
luxury, professional, formal men, womenAge 26-45, 46-60
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About the Business

We are a luxury menswear brand that design complete head to toe looks. We design for the bold, and inspire our customers daily with unique looks. Our passion is to help you tell your story by creating a unique style that connects with you and makes you feel amazing! Our tools are our designs. We look forward to you joining our bold family!


sebastiancruzcouture.com
+1 855-723-2653
USA
Founded in 2013
Clothing item from Sebastian Cruz CoutureFashion apparel by Sebastian Cruz CoutureMerchandise from Sebastian Cruz Couture clothing lineSebastian Cruz Couture fashion product

Business Highlights

General

Year Founded: 2013
Target Gender: men, women
Target Age Group: 26-45, 46-60

Shipping

Shipping Cost: free
Free Shipping: yes
Shipped From: USA (Florida)

Returns

Return Policy: not free
Return Instructions: item(s) must be new, unworn, unwashed, without any traces of perfumes or other applied scents, and in the original packaging with original tags attached
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: luxury, professional, formal
Body Fit: regular
Available Sizes: Men's (XS, S, M, L, XL, XXL, 3XL, 4XL), Women's (XS, S, M, L, XL, XXL)

Customer Service

Support Channels: chat, phone, email
Support Phone: +1 855-723-2653
Support Email: hello@sebastiancruzcouture.com

Payment Options

Payment Methods: card payments, PayPal, Apple Pay, financing
Buy Now Pay Later: Klarna

Membership Programs

Rewards Program: TopCashback, Mr. Rebates

How would you rate Sebastian Cruz Couture?
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Reviews Summary

Sebastian Cruz Couture has a rating of 4.2 stars from 298 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Sebastian Cruz Couture most frequently mention customer service, high quality and top notch. Sebastian Cruz Couture ranks 3rd among Suits sites.

service
56
value
21
shipping
23
returns
14
quality
106
This company responds to reviews on average within 1 day

Instant Feedback

425 reviews
California
1 review
0 helpful votes
Follow Jose U.
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A bit skeptical about receiving it on time, However when I emailed requesting the item to be delivered within a certain dead line, I was more then happy to know it would be here. I did receive the item faster then anticipated. So I was stressing over nothing.

Date of experience: June 23, 2022
Sebastian Cruz C. Sebastian Cruz Couture Rep
over a year old

Thanks so much for the kind words! We wish everyone would leave a detailed review like this! When you are ready to place your next order please email us and we will give you a FREEBIE on us because of these details! These reviews really help others manage their expectations, especially when we get a lot of request for rush deliveries. Thank you.

California
1 review
1 helpful vote
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Amazing Craftsmanship
December 28, 2022

My experience couldn't have been better. From my first order till today they have taken care of my account with the utmost profession and personal, at times, hands on care. Earlier on in my purchasing I was having an issue with sizing. I was granted the privilege of a private shopping/measurement experience as I was traveling to Florida.
The styles, materials, patters and cuts are perfect.

Date of experience: December 28, 2022
Sebastian Cruz C. Sebastian Cruz Couture Rep
over a year old

Thank you so much for your loyalty Shawn and kind words! Happy Holidays!

District of Columbia
1 review
0 helpful votes
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This suit is so durable
August 13, 2024

This suit is so durable, and suit style is so fantastic. It has a good quality fabric that looks so nice.

Date of experience: August 13, 2024
Sebastian Cruz C. Sebastian Cruz Couture Rep
9 months ago

Thanks for the love Glen! Welcome to our bold family!

Philippines
1 review
0 helpful votes
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It's a must-have
August 1, 2024

From the fabric to the fit, this suit screams luxury. It's a must-have for those special moments where you want to look your best.

Date of experience: August 1, 2024
Sebastian Cruz C. Sebastian Cruz Couture Rep
10 months ago

Thanks so much for the kind words. Welcome to our bold family!

New York
1 review
0 helpful votes
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This suit feels great Appears to be high quality
August 13, 2024

This suit feels great. Appears to be high quality and because of its durability you can wear it multiple times.

Date of experience: August 13, 2024
Sebastian Cruz C. Sebastian Cruz Couture Rep
9 months ago

Thanks so much for the love. Welcome to our bold family Greg!

California
1 review
0 helpful votes
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I've never had a suit that fits this well off the rack. The quality is outstanding. Customer service went above and beyond to make sure I was happy.

Date of experience: July 25, 2024
Sebastian Cruz C. Sebastian Cruz Couture Rep
10 months ago

Thank you so much! Its because they are handmade for every customer upon order, regardless if you order a ready to wear size.

Philippines
1 review
0 helpful votes
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This suit made my appearance at the formal gala truly memorable. The fit and finish are top-notch, making it a must-have for special occasions.

Date of experience: July 25, 2024
Sebastian Cruz C. Sebastian Cruz Couture Rep
10 months ago

Thanks so much for the love!

New Jersey
1 review
0 helpful votes
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Just okay
December 8, 2022

Just okay. They advertise that the suits have 4 inches of extra fabric in the seems intentionally so that you can take your pieces to be tailored without worry. Took to the tailor there was absolutely no extra fabric in the seems.

Date of experience: November 8, 2022
Sebastian Cruz C. Sebastian Cruz Couture Rep
over a year old

There's definitely extra fabric and we are always more than happy to send you more upon request. Thanks for the love! We definitely always strive to respond as quickly and as efficiently as possible. Welcome to our bold family! Thanks for your honest review.

Pennsylvania
1 review
0 helpful votes
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Natayla was amazing!
March 19, 2022

Natayla was amazing! She handled my order with kindness & understanding, as I needed it sooner for someone's birthday. With no questions asked, she expedited my order! Her grace & wonderful customer service is truly appreciated!

Date of experience: March 19, 2022
Sebastian Cruz C. Sebastian Cruz Couture Rep
over a year old

Thank you so much for the kind words! We sure will share with Natalya

Florida
1 review
1 helpful vote
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The design, quality and materials are amazing!
December 29, 2022

The design, quality and materials are amazing! The customer service was good as well. My only issue was the waist size of the pants. They are not standard sizes, and the website states they are True to Size. The size used is the exact circumference size of your waist. I wish it would be more clear. With that said I was able to tailor the pants to fit, but it was a close call with our deadline.

Date of experience: December 29, 2022
Sebastian Cruz C. Sebastian Cruz Couture Rep
over a year old

Thank you so much for the kind words! Glad you were able to easily adjust the pants in time! Happy Holidays.

Washington
1 review
0 helpful votes
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I felt confident and professional all day
July 4, 2024

I wore this suit to a business conference, and it was a huge hit. The fit is perfect, and the quality is outstanding. I felt confident and professional all day.

Date of experience: July 4, 2024
Sebastian Cruz C. Sebastian Cruz Couture Rep
10 months ago

Thank you so much for the kind words! Looking forward to seeing pictures. Welcome to our bold family.

Texas
1 review
0 helpful votes
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My suit came and fit well
August 5, 2024

My suit came and fit well. This suit is a picture of perfection. Special thanks to the staff of Sebastian Cruz Couture very fast and responsive.

Date of experience: August 5, 2024
Sebastian Cruz C. Sebastian Cruz Couture Rep
9 months ago

Great to hear Felix! Very happy you are happy. Welcome to our bold family.

Texas
1 review
0 helpful votes
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I ordered black diamonte with gold buckle however they sent me in silver. I had to return the silver and get the golden however my photo shoot which is worth $2000 had to be postponed which costed me almost $1000 more. I tried to explain this to Natalya and Madeline but it seems like nobody cares. Your products are beyond exception however I am not satisfied with the customer service.

Sebastian Cruz Couture attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 18, 2022
New York
1 review
0 helpful votes
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Sebastian Cruz Couture perfection
July 22, 2024

From the fabric to the fit, this Sebastian Cruz Couture suit is pure perfection. It elevates any event with its eminent look.

Date of experience: July 22, 2024
Sebastian Cruz C. Sebastian Cruz Couture Rep
10 months ago

Thank you so much for the kind words. Welcome to our bold family!

Netherlands
1 review
0 helpful votes
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This suit is timeless
August 15, 2024

This suit is stylish and timeless. The colour of the suit complemented with the fabric that allows you to standout.

Date of experience: August 15, 2024
Sebastian Cruz C. Sebastian Cruz Couture Rep
9 months ago

Thank you so much for the kind words Marcus! Welcome to our bold family!

California
1 review
0 helpful votes
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Countless Sebastian Cruz Couture compliments
July 22, 2024

I get countless compliments every time I wear this Sebastian Cruz Couture suit. It's impeccably tailored and exudes a sophisticated charm.

Date of experience: July 22, 2024
Sebastian Cruz C. Sebastian Cruz Couture Rep
10 months ago

Thanks for the love! Glad you are happy. Welcome to our bold family!

California
1 review
0 helpful votes
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I'd be absolutely unable to describe the unique feel of this fabric. This is undeniably my favourite suit as far as value for money.

Date of experience: August 26, 2024
Sebastian Cruz C. Sebastian Cruz Couture Rep
9 months ago

Thanks for the love Jaymar! So happy you are happy. Welcome to our bold family.

Bangladesh
1 review
0 helpful votes
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I recently purchased a suit from Sebastian Cruz Couture and I couldn't be happier with my experience. The quality of the suit exceeded my expectations, and the customer service was exceptional. From the initial consultation to the final fitting, the team at Sebastian Cruz Couture was professional, attentive, and truly cared about ensuring I was satisfied with my purchase. I received numerous compliments on the fit and style of the suit, Highly recommend!"

Date of experience: March 6, 2024
Sebastian Cruz C. Sebastian Cruz Couture Rep
over a year old

Thanks so much for the love! We really appreciate you sharing your experience. We look forward to seeing pictures. Welcome to our bold family

Netherlands
1 review
0 helpful votes
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This suit has a soft fabric
August 14, 2024

This suit has a soft fabric, well stitched, and the overall material they used was all great. You won't regret buying a suit from Sebastian Cruz Couture.

Date of experience: August 14, 2024
Sebastian Cruz C. Sebastian Cruz Couture Rep
9 months ago

Thanks so much for the kind words Albert. Welcome to our bold family!

California
1 review
0 helpful votes
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The representatives that assisted me were very responsive to my messages. I was informed of the status of my order from start to finish. The professionalism and customer service was great! My order was custom fit to my husband and I still received my order faster than I expected.

Date of experience: January 7, 2022
Sebastian Cruz C. Sebastian Cruz Couture Rep
over a year old

Really appreciate the kind words! I am truly happy you found us and totally agree with your statement that the groom should also look as good the bride. They should both stand out individually and compliment one another; not blend. Welcome to our bold family