Sebastian Cruz Couture
website thubmnail of Sebastian Cruz Couture

Sebastian Cruz Couture

sebastiancruzcouture.com
luxury, professional, formal men, womenAge 26-45, 46-60
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About the Business

We are a luxury menswear brand that design complete head to toe looks. We design for the bold, and inspire our customers daily with unique looks. Our passion is to help you tell your story by creating a unique style that connects with you and makes you feel amazing! Our tools are our designs. We look forward to you joining our bold family!


sebastiancruzcouture.com
+1 855-723-2653
USA
Founded in 2013
Clothing item from Sebastian Cruz CoutureFashion apparel by Sebastian Cruz CoutureMerchandise from Sebastian Cruz Couture clothing lineSebastian Cruz Couture fashion product

Business Highlights

General

Year Founded: 2013
Target Gender: men, women
Target Age Group: 26-45, 46-60

Shipping

Shipping Cost: free
Free Shipping: yes
Shipped From: USA (Florida)

Returns

Return Policy: not free
Return Instructions: item(s) must be new, unworn, unwashed, without any traces of perfumes or other applied scents, and in the original packaging with original tags attached
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: luxury, professional, formal
Body Fit: regular
Available Sizes: Men's (XS, S, M, L, XL, XXL, 3XL, 4XL), Women's (XS, S, M, L, XL, XXL)

Customer Service

Support Channels: chat, phone, email
Support Phone: +1 855-723-2653
Support Email: hello@sebastiancruzcouture.com

Payment Options

Payment Methods: card payments, PayPal, Apple Pay, financing
Buy Now Pay Later: Klarna

Membership Programs

Rewards Program: TopCashback, Mr. Rebates

How would you rate Sebastian Cruz Couture?
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Reviews Summary

Sebastian Cruz Couture has a rating of 4.2 stars from 300 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Sebastian Cruz Couture most frequently mention customer service, high quality and top notch. Sebastian Cruz Couture ranks 3rd among Suits sites.

service
57
value
21
shipping
23
returns
14
quality
108
This company responds to reviews on average within 1 day

Instant Feedback

425 reviews
New York
1 review
0 helpful votes
Follow Sander G.
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I can't say enough about how well this Sebastian Cruz Couture suit fits; it's like it was made just for me! The fabric drapes beautifully, making it comfortable enough to wear for hours on end.

Date of experience: July 30, 2024
Sebastian Cruz C. Sebastian Cruz Couture Rep
9 months ago

Glad you are happy with the fit without having to do any alterations. When the garments are handmade they are definitely supposed to drape the way you describe it. Welcome to our bold family!

California
1 review
0 helpful votes
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After several wears, I'm impressed with how well my Sebastian Cruz Couture suit has held up. The fabric remains in excellent condition, showing no signs of wear and tear. This durability makes it a smart investment for anyone looking for a suit that lasts.

Date of experience: August 16, 2024
Sebastian Cruz C. Sebastian Cruz Couture Rep
9 months ago

Glad to hear that you are happy with your experience. If you take care of your luxury garments your luxury garments will take care of you 😊

GB
1 review
0 helpful votes
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These suits from Sebastian Cruz Couture are more valuable and fashionable. All professional people are so eager to wear this suit.

Date of experience: August 25, 2024
Sebastian Cruz C. Sebastian Cruz Couture Rep
8 months ago

Thanks Keon for the review! We appreciate your support.

New Mexico
1 review
0 helpful votes
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If you think that wearing a suit will restrict your dressing options, you are in for a surprise! No matter if its summer or winter this suit from Sebastian Cruz Couture is a great choice. It has a timeless cut great design and so comfortable to wear.

Date of experience: August 23, 2024
Sebastian Cruz C. Sebastian Cruz Couture Rep
8 months ago

Thanks so much for the kind words Leo! Welcome to our bold family.

New York
1 review
0 helpful votes
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Purchased $1400.00 worth of clothes for a bachelor party in Las Vegas. None of the items ever arrived or even shipped in time for the event and we delayed and much longer than the 8-12 business days it advertises. The items never got delivered and were sent back to the company while I was away. The company lied saying they never received the items even though the tracking number and shipping company confirmed they signed for it at their location. They not only never resent my items, they also never issued a credit or refund for the order and I'm now out a little over $1400 because of it.

Date of experience: August 30, 2023
California
1 review
0 helpful votes
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Well I have purchased and have been gifted a total of 5 jackets now. All of them fit perfectly. This last one I ordered was two sizes too small. The order came in at a timely manner (I am a magician and perform on cruise ships for long periods of time) so when I got home tried it on and was bummed out that it was the wrong size. Also their return/exchange policy is a bit lacking and short. But they did send enough fabric to take it out. But matching the pattern was going to be challenging and not look right and $$$ to replace the whole back of the jacket. So this jacket will go in the archives not worth huge alteration. 🤦‍🤦‍🤦‍

Date of experience: March 27, 2024
Sebastian Cruz C. Sebastian Cruz Couture Rep
over a year old

Sorry to hear you ordered a different size. From what I see it was custom so based on your measurements. Last order was from two years ago so of course things can change and every fabric fits differently. Glad we sent you extra fabric. Cant imagine it being more than $150-200 for alterations. Locally they charge around $120 to alter a piece in this description. Hope you are able to get some use out of it soon!

Illinois
1 review
0 helpful votes
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The company promised the items custom fitted and on time, I sent multiple emails, even requesting a shirt with a different color than the one I originally ordered just to make sure I received the items on time for my event and none of that happened. I actually received the shirt one month and 3 days after I purchased it. Everything was extremely big and not fitted based on the measurements I provided.

Date of experience: August 21, 2022
Texas
1 review
0 helpful votes
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Shoes didn't look as presented in picture
November 21, 2022

Shoes didn't look as presented in picture. The size was a little small. Leather didn't look qu8te convincing.

Date of experience: October 22, 2022
New York
1 review
0 helpful votes
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Will steal your money
February 9, 2025

Scammers. Beware of natasha. Will accept a return and not refund your money. They kept every penny and I am left without a suit.

Date of experience: February 1, 2025
Sebastian Cruz C. Sebastian Cruz Couture Rep
3 months ago

Hi Christian, Are you talking about the Vanilla & Black Fiore Dinner Jacket@ The Vault that you purchased for $395 final sale on our website? The one that Natasha offered you a store credit on a file sale item?

Texas
1 review
0 helpful votes
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I ordered two pants and I regret myself just trash my $600….be careful bad customer service on return…………,,,,,,

Date of experience: January 6, 2025
New Jersey
1 review
0 helpful votes
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Very bad customer service!
October 2, 2024

When they want your business they will reply suddenly but when you need to return or exchange garments it takes forever or they don't reply. I still have garments from over 1-2 months I sent back for exchange and still haven't received them. They have a phone number but only for texts and you send emails and never get replies. For the money we pay for the garments this is unprofessional. I waited long time to not a bad review but still haven't received missing garments so couldn't hold back. Don't think I will ever buy from them again.

Date of experience: October 2, 2024
California
2 reviews
1 helpful vote
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You guys dropped the ball! Again...
July 1, 2024
Updated review

I needed my items at a certain time for a special event. Didn't happen, but was told I'd have them in time. Takes more than 8-12 business days to receive your order. 2nd time I was told I'd get something from you guys and didn't receive it on time. And as of right now...still waiting for the items, and the event is over! Had to wear something else. Bad business to say one thing then do another

Date of experience: July 1, 2024
Sebastian Cruz C. Sebastian Cruz Couture Rep
10 months ago

Hi Daymond,

I see we did everything we can to rush your order. You are just missing one small piece of it. Everything else you have received no problem since June 13th- June19th. It would be nice if you can share the hole picture as its made here to think that you are waiting on your order and only one small piece of it fell behind. I trust you definitely wore of of the pieces you received along with the beautiful loafers and coat as well. Amethyst Lino Tweed Suit im sure looked amazing. Looking forward to seeing pics and you receiving the coconut intreccio suit this week.

UPS: 1ZR06F984229709397
UPS: 1ZR06F984225274444


It's been a pleasure
June 1, 2021
Previous review

It's been a pleasure

Date of experience: June 1, 2021
Texas
1 review
0 helpful votes
Follow Jack G.
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You can't go wrong with Sebastian Cruz Couture. The suits are stylish, comfortable, and built to last. The customer service team was knowledgeable and genuinely cared about my needs.

Date of experience: July 26, 2024
Sebastian Cruz C. Sebastian Cruz Couture Rep
9 months ago

Thank you so much for the kind words. We really appreciate it Jack!

District of Columbia
1 review
0 helpful votes
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Sebastian Cruz Couture takes classic menswear and adds a modern twist. Their suits are traditional enough for formal events but have unique elements that keep them fresh and interesting. A great choice for the fashion-forward gentleman.

Date of experience: August 14, 2024
Sebastian Cruz C. Sebastian Cruz Couture Rep
9 months ago

We really appreciate the kind words Magnus! Welcome to our bold family.

District of Columbia
1 review
0 helpful votes
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I've never received so many compliments as I did when wearing this suit to a recent event. The quality of the fabric is evident, and it drapes beautifully on the body. Sebastian Cruz Couture has truly mastered the art of creating suits that make you feel like a million bucks.

Date of experience: August 11, 2024
Sebastian Cruz C. Sebastian Cruz Couture Rep
9 months ago

Amazing to hear Alfred! We are very happy you are happy. Thanks for the love. Welcome to our bold family!

California
1 review
0 helpful votes
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I've worn this Sebastian Cruz Couture suit to some of the most important moments of my life, and it's always been a trusted companion. It's like a part of me.

Date of experience: August 6, 2024
Sebastian Cruz C. Sebastian Cruz Couture Rep
9 months ago

Glad we were able to be a part of your big day! Welcome to our bold family!

Texas
1 review
0 helpful votes
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I really like my look that night
August 11, 2024

I wore the suit to my cousins wedding, and I really like my look that night. I was overwhelmed with all the good feedback that I received on that night.

Date of experience: August 11, 2024
Sebastian Cruz C. Sebastian Cruz Couture Rep
9 months ago

Glad your suit did well with that night. Welcome to our bold family!

Georgia
1 review
0 helpful votes
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The fabric quality is superb
August 6, 2024

The fabric quality is superb, ensuring a sleek look without compromising on comfort. I've worn it to several events, and it always draws positive attention. It's clear this brand knows how to create a perfect suit for special occasions.

Date of experience: August 6, 2024
Sebastian Cruz C. Sebastian Cruz Couture Rep
9 months ago

Love it Gary! Thanks for the love.

Colorado
1 review
0 helpful votes
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Sebastian Cruz Couture is the suit brand that whispers 'celebrate' every time you put it on. The impeccable fit and luxurious fabrics make you feel like you're wearing a piece of art, tailored to your unique form. It's not just about looking good; it's about embodying the spirit of the occasion and making memories that linger long after the event has ended.

Date of experience: August 8, 2024
Sebastian Cruz C. Sebastian Cruz Couture Rep
9 months ago

Glad you loved the fabrics! Welcome to our bold family!

Netherlands
1 review
0 helpful votes
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This suit from Sebastian Cruz Couture has elevated my style game to the next level. The customer service is amazing. It's a brand that truly understands what it means to serve its customers well.

Date of experience: July 23, 2024
Sebastian Cruz C. Sebastian Cruz Couture Rep
9 months ago

Thanks so much for the love. Welcome to our bold family!