The company demonstrates a mixed reputation, with customers appreciating its quick and efficient service, as well as the valuable information it provides for reconnecting with friends and family. Many users highlight the platform's user-friendly interface and effective search capabilities. However, concerns arise regarding the accuracy of the data, with reports of incorrect or outdated information, including false criminal records and missing details. While overall satisfaction is evident, the need for improved data verification and updates is a common theme that could enhance the customer experience and trust in the service.
This summary is generated by AI, based on text from customer reviews
It's way better than any other app like it much more informative
I am amazed with this site and I will be recommending it to my associates post haste.
Fast, easy and extensive... what else could you ask for? I'm betting as time goes on the searches will become a bit more comprehensive also
Helpful for my questions great
Appreciated and informative
Very easy to navigate I like it I wish they were all this easy the other ones that charge a lot of money which I can't afford
Hi Tina, thank you for sharing your experience and kind words. We’re so glad you found the service easy to use and accessible.
I am liking the information provided. It is very good information
Nicolette, thank you sincerely for sharing your positive experience. We're delighted that the information provided has been helpful and appreciate your kind words.
Great info and dates. Info I believe is accurate and dates seem to be right
Carol, thank you for taking the time to share your positive experience! It’s wonderful to hear that the information and dates were helpful and accurate for your needs.
I've had no problem finding my search subjects. I canceled because I will not search for individuals often.
Mary, thank you so much for taking the time to share your experience. We're glad to hear our service met your needs whenever you used it, and we appreciate your support even if you don't search frequently.
Reports don't show any possible marriage or divorce records.
Hi Jennifer, thank you for sharing your experience with the report. We know records like marriage and divorce can be important, and we're sorry if this information wasn’t found this time around.
Still early but good. Haven't had time to judge it fairly. I know my $2.95 sub got jacked to $4 something
Hi Rodney, thank you for sharing your honest thoughts with us. We’re glad to hear your initial experience has been good, and we appreciate your feedback on the subscription changes.
I love it nobody can lie and tell you something that did or didn't happen I'd rather look it up for myself
Hi Timmina, we're thrilled to hear how much you value discovering the truth firsthand—that trusting your own insight means everything.
Trying to figure it out cuz I'm looking for something. But can't find it right now
Hi Billy, we appreciate you giving our service a try and sharing your honest feedback. If you’d like any help locating exactly what you’re searching for, please reach out.
It's going good so far finding out information I didn't have or know before and some of the information is not correct for instance I've never lived Fort Lauderdale Florida that is a different person with the same last name thank you!
Thank you, Tiffany, for sharing your experience and bringing this to our attention. We’re committed to improving accuracy and would be happy to assist you further in verifying the information you’ve found.
Its been great! Easy to use and very informative. I would recommend to anyone
Thank you so much, Rachel! We’re thrilled to hear that you found everything easy to use and informative. Your recommendation means a lot.
A friend told me that you guys are very reliable and they were so right and I'm glad I did it
Lisa, thank you so much for sharing your experience! We’re thrilled to hear your friend’s recommendation was spot on and that you’re happy with the results.
My experience was simple and helpful. Researching was easy and all of the information I was looking for popped right up. There was even information to other people my cousin was connected to which led me in the right direction of looking for her.
Roxanne, thank you so much for sharing your positive experience. We're thrilled to hear that the search was easy and provided you with helpful insights for you and your family.
Easy to use and very user friendly with lots of useful information
Thank you so much, Monica, for your wonderful feedback! We're delighted to hear that you found the service easy and helpful.
Seem to have a lot of information so far still searching for more information
Thank you, Patricia, for giving us a try and spending time exploring our resources.
There are no marriage records birth records have been provided
Hi April, thank you for sharing your thoughts. We understand how important access to certain records is, and we’re here to help clarify what information is available while respecting privacy guidelines.
Easy access and the info is easy to read and understand and use.
Thank you so much for your kind words, Kathy. We're delighted to hear that you find our service easy to access and understand.
Answer: No, we update our website constantly and report on all information we have available. However, divorce decree's are not part of our information currently.
Thank you, Paula, for your kind words and thoughtful feedback. We're truly glad to hear that you found the information helpful and the experience positive.