Overview
The company demonstrates a mixed reputation, with customers appreciating its quick and efficient service, as well as the valuable information it provides for reconnecting with friends and family. Many users highlight the platform's user-friendly interface and effective search capabilities. However, concerns arise regarding the accuracy of the data, with reports of incorrect or outdated information, including false criminal records and missing details. While overall satisfaction is evident, the need for improved data verification and updates is a common theme that could enhance the customer experience and trust in the service.
This summary is generated by AI, based on text from customer reviews
Not for what I was looking however insight is being gotten...
I have not had enough time to develop an opinion yet
The information provided is not current and up to date.
Very easy to operate lots of information available
Info on my own search contains incorrect information
Interesting that you can find out all this information
Wonderful and exciting to get the answers I needed
The info shown is only 50% correct and I was expecting to see more detail
More accurate data available than any of the others!
Thanks for the update. I've had identity theft and this site helps
I have been able to contact everyone on my list except one person.
It's pretty good. Some results were inaccurate but most are correct.
It's pretty good. Just need more details on background.
I have tried 5 sites so far and your has the most information!
Has literally nothing about me other then my relatives
Kinda helps, but cant find stuff on myself I know is true. So I'm going to cancel asap
There are a lot of different people with the same name combined into one report.
It works great it's very helpful and useful but I'm not sure how accurate the records are.
Was pretty good but it is missing a lot of Information
Fun, but not giving me the info I need on deceased family member to determine heirs.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Richard
We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-719-2498 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.
The Search Public Records Support Team
"Protect What Matters Most"