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Search Public Records Reviews Summary
The company demonstrates a mixed reputation, with customers appreciating its quick and efficient service, as well as the valuable information it provides for reconnecting with friends and family. Many users highlight the platform's user-friendly interface and effective search capabilities. However, concerns arise regarding the accuracy of the data, with reports of incorrect or outdated information, including false criminal records and missing details. While overall satisfaction is evident, the need for improved data verification and updates is a common theme that could enhance the customer experience and trust in the service.
This summary is generated by AI, based on text from customer reviews
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Oklahoma I don't have to be there in the mail lol I'm
Wow... It is amazing how with few clicks you can find what you are looking for... Great search engine.
Your records show to be updated and clearly it's many years behind. You have tons of info on even myself that's incredibly incorrect. I saw a man listed age 127 clearly you rely on a computer which will never be correct this site is just as useless as the others. Very disappointing
The most revealing in the searches that one can further search back through the earlier dates!
It's informative but a little too much info like giving people actual address could be dangerous as well getting people mixed up I almost fainted when I searched my current boyfriend report… but he has the same name as his dad so I searched his dad only to see that he had the exact same charges on his report so it wasn't my boo.
Dear Demi,
We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-719-2498 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.
The Search Public Records Support Team
"Protect What Matters Most"
Good but had a bad experience with an agent she made it difficult for me mentioned that I called before gave me a password I could never remember, just bad bad bad. She said she would do the search FOR ME. THis was abt5:30 my time.
The info shown is only 50% correct and I was expecting to see more detail
Dear Richard
We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-719-2498 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.
The Search Public Records Support Team
"Protect What Matters Most"
I looked up myself and there is almost no info I have ccp, Dr lisc, home owned etc and none of this is Madison's n here
Dear Kymberly
We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-719-2498 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.
The Search Public Records Support Team
"Protect What Matters Most"
Numerous mistakes on deceased relatives as well as charges on myself
Dear Lisa
We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-719-2498 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.
The Search Public Records Support Team
"Protect What Matters Most"
So far so good, but they didn't attached the full date of birth. I suggest they should add that to complete it.
Dear Donna,
Due to security concerns we cannot add full Date of Birth.
Hope this resolve your concern.
The Search Public Records team.
This site is crazy! It's unbelievable the information I found about myself.
Great well put together you guys are awsome some death records need work but other than that great experience
I'm disappointed there is no marriage license records included
Dear Ursula,
We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-719-2498 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.
The Search Public Records Support Team
"Protect What Matters Most"
I'll let you know more when I cancel my subscription
Dear Chris
We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-719-2498 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.
The Search Public Records Support Team
"Protect What Matters Most"
Lovely very helpful with everything thank you very much.
Great quality puplic records finder. Looked up myself and most of the information provided was correct... some unknown email addresses and phone numbers but ballpark, correct information provided... enough to be satisfied with whatever someone may be using this service for... either way, a good source and leaps and bounds better than some I've used in the past. Recommend.
I found some inaccuracies in my report which will be corrected very soon. Thanks
Not as up to date on everything like I was expecting such as criminal history, license, phone numbers and not nearly the contact and associates that should be involved but I appreciate what you did have
Dear (member name),
We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-719-2498 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.
The Search Public Records Support Team
"Protect What Matters Most"
Easy and simple. What info I am not able to obtain is lack of data collected due to the individual.
Well my mother has been deceased since 2016 yet your website says she is still alive
Dear Michele,
We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-719-2498 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.
The Search Public Records Support Team
"Protect What Matters Most"
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Karla,
We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-719-2498 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.
The Search Public Records Support Team
"Protect What Matters Most"