• SearchBerg

2018 CUSTOMER CHOICE AWARD

SearchBerg

Overview

SearchBerg has a rating of 4.0 stars from 94 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SearchBerg most frequently mention social media, online presence, and digital marketing. SearchBerg ranks 8th among SEO sites.

  • Service
    45
  • Value
    45
  • Shipping
    35
  • Returns
    38
  • Quality
    42
Positive reviews (last 12 months): 0%
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What reviewers want you to know

Positive highlights

Critical highlights

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How would you rate SearchBerg?
Top Positive Review

“Content is definitely Search Berg's strength”

Matthew C.
2/16/21

Content is definitely Search Berg's strength. Their team is an expert when it comes to finding interesting ways of talking about different businesses. Our company offers products to a very specific target market and our in-house team was having difficulty coming up with engaging blog posts and other web content. Thanks to Search Berg and their premier blog writing services, we are getting more visitor engagement on our website and generating better sales leads than ever before. They charge less for their services but go the extra mile by providing original content free of plagiarism at an impressive turnaround time. Each month we get a fresh batch of blog posts for our website and other content that is posted on third party websites and various social media platforms that drive more traffic to our website and increase our sales. We look forward to continue working with them and enjoying creative and informative content that will boost our online presence every month!

Top Critical Review

“Unprofessional”

Kathleen S.
3/9/21

This company filled out a contact form on my website for event photography instead of emailing me using the email address I give at the top of my contact form. This prompted a workflow for the fake event they inputted a date and number of hours of coverage needed. This is one way to make sure a photographer will never use your services. Very unprofessional agency.

Reviews (94)

Rating

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Reviews that mention popular keywords

search berg (27)
Thumbnail of user kathleens1100
1 review
14 helpful votes
March 9th, 2021

This company filled out a contact form on my website for event photography instead of emailing me using the email address I give at the top of my contact form. This prompted a workflow for the fake event they inputted a date and number of hours of coverage needed. This is one way to make sure a photographer will never use your services. Very unprofessional agency.

Tip for consumers:
Customer service on the website is very shady. I asked where I could leave a review and they wouldn't tell me unless I gave them my email address and was an existing customer.

Thumbnail of user patrickp940
1 review
2 helpful votes
August 3rd, 2023

Ryan informed me for that for $300.00 he could update my existing web with correct pricing and models. OK I said and then the Tec who was assigned to my job said he couldn't,t make the changes due to some jibber jabber. Simple Word Press thru GO DADDY. I would have to give them another $500.00. New Host etc. Don't do it people!

Thumbnail of user sig5
1 review
0 helpful votes
June 22nd, 2022

Stay well clear. Salesman jermey promised the earth after doing a website audit and sold me a seo package that he said would get results. Project manager adam said i should be on a more expensive package and non of my agreed keywords were ever worked on! 5 thousand pounds later and they stopped answering my calls. How is this even legal! Please please please stay well away

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Thumbnail of user mattn327
1 review
0 helpful votes
June 18th, 2023
Verified purchase

Don't waste your money or time. They will be very responsive UNTIL they get your money. Then they will ghost you. No results for SEO.

Tip for consumers:
Don’t use them

Products used:
SEO.

Service
Value
Quality
Thumbnail of user customiizedc
1 review
2 helpful votes
March 13th, 2021

On their site, they say that they have a 100% money back guarantee. And even an account manager confirms how it works. BUT, did we get our money back when we were not satisfied and they had'nt really done much of a job? Nope, not at all. They did not! Stay away from this scam folks.

Tip for consumers:
Dont use it

Products used:
None, it wasnt good enough

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Thumbnail of user georget636
1 review
4 helpful votes
January 15th, 2021

Searchberg worked on my site for almost 2.5 months, and the rankings got worse. Before they started I had (out of 16 keywords) 11 on the first page for Google, after 5 weeks that number dwindled down to 7 keywords on the first page.

Thank god they have a money back guarantee, which is the only reason I started with them anyways. Now I find all these bad reviews and that they are head quartered in Pakastan, what a disappointment they have been. Contact me at *******@yahoo.com if you want proof.

George

Tip for consumers:
Dont waste your time or money trying there services, just a bunch of complete idiots.

Products used:
I used there SEO services.

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Thumbnail of user natalias143
1 review
2 helpful votes
September 8th, 2022
Verified purchase

Stay away!
I work with this company for four months and I was confident because they guarantee that my website will be well build and I will start have clients if I will not be happy I can have my money back.
After my project was done I didn't have no clients and I found out that my website is not functional! My website was working fine before I just needed some updates and a good marketing wherever they did when I find a client on my own she couldn't make a payment or schedule an appointment, so frustrating I go back to them and they told me that is my fault I should check when it was done in the first month and now I have to pay again, When I mention that I wanna use their policy and have my money back they told me that is my fault about website, they show me that was 2-3 clicks on my page and that means they give me clients, visitors and clients are different things! And maybe that was me because I was checking my website all the time you can't claim that you give me clients because no one contact me, on top of everything they add that maybe the first company who initial build my website was going through my stuff but who responsibility is to secure my website and my personal information I should've been informed immediately if was any suspicious activity.
Well, I spend thousands of dollars and time so at the end I had to close my website. They don't take no responsibility for there job and there's no way to have your money back because they gonna use everything against you, Before you signed the contract they promise you so many things over the phone but not in writing be email so in case that you complain you literally don't have no proves!
This is how they did to me I know I have the right to ask for my refund but they told me show me that agreement and when I told them that it was verbal over the phone they text,, you have no case ''

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Thumbnail of user keishaf29
2 reviews
1 helpful vote
February 18th, 2022

Searchberg offered to build a website and do seo services. I participated heavily in providing pictures and descriptions and writing copy for the site. The sales guy will say ANYTHING to make a sale. He said they would provide pictures and copy. As the website was being built I emailed several times that the pictures looked funny and stretched. After about 20 emails and 4 phone calls the website builder finally says the website looks odd because I'm usually my phone. Now answer me this WHO doesn't use their phone to browse websites these days? So if course it's a given that I want my website to be smart phone compatible. It's called a responsive website. Apparently, the website builder didn't get the memo. They kept pressing me to sign off on an eyesore. This went on for all of 2020. Before the website was done the sales man tried to sell me SEO optimization. I've never used the site. It's not functional and I would like at least a partial refund. I will come back and post screenshots of what they thought was a finished website. They do not help with Instagram page and they promised. I completely wasted $1,000 during the pandemic which I really could have used. I took the risk and they took advantage.

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Thumbnail of user coreys274
1 review
1 helpful vote
March 18th, 2022

They lied to me almost immediately. They will tell you what you want to hear. Lies and foundations to charge more. DO NOT USE SEARCHBERG.

Service
Value
Thumbnail of user deidres25
1 review
14 helpful votes
May 19th, 2020
• Updated review

So now they left me a voicemail threatening to take legal action because of the review of my experience. When will it stop.

FRAUD STAY AWAY
April 27th, 2020
• Previous review

I have been working with searchberg as a new business owner and they have been taking all advantage of that. They have been draining me and charging obsurb prices for minor changes. Even with knowing I'm a startup business. They have no set price list and uses the start high go low tactic. Please look elsewhere for all of your business needs. They will try to take all of your money which is so sad especially with this pandemic of COVID-19.

Thumbnail of user davidc3838
1 review
7 helpful votes
November 12th, 2020

I signed up 3 weeks ago with Austin for a 3 hour coaching call and I havent had a single call scheduled. I would only get an email maybe every two days with questions but no results. The run around when the calls will be scheduled has been very annoying and disappointing. Do not use them as they will tell you everything you want to hear to get you signed up.

Thumbnail of user rogerl423
1 review
0 helpful votes
December 6th, 2021

Don't believe them when they do their marketing lie in 30 days you see results. Just bla, bla, bla. I didn't get any leads in 30 days! And besides that: they guarantee to get back your money. They don't. 400$ in vain.

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Thumbnail of user corazong1
1 review
7 helpful votes
June 11th, 2020

This company is a total rip off. They will keep taking out of money from your Credit card even though you already drop them off because of all fraud and scammed they promised to do but only to take your money for nothing. Do not trust this guys...

Thumbnail of user vinnied24
1 review
0 helpful votes
June 8th, 2022

STAY FAR AWAY! I used Searchberg for a few projects and let me explain the situation with one and why you should NOT work with the company.

#1 Your project manager will always be in a meeting when you call, since the time I signed up with them, I have had 3 different project managers and the issue is the same, they will never be readily available when you call, then the receptionist will tell you that they will get a message over to them and they will call back but NO, they won't call back they will send an email. They keep switching project managers, this says a lot already.

#2 I purchased a website, with 1 year of maintenance, they should make it clear before you sign up that maintenance is NOT website edits, it's simply making sure your website is up and running (which doesn't take much time or effort), and any further changes you may need, ex: need product, title change, price change, etc, will come at an extra cost. OK, fine, let's say I was aware of this and was okay with it, when it comes time for me personally to enter the WP backend to make my own changes, I can not access the entire backend because they used a paid theme and kept the credentials for themselves. So pretty much, to enter the backend of the installed theme that they purchased to create the site, I need the credentials for it, I asked them for it considering the website is MINE and I paid for FULL OWNERSHIP of it, they are requesting I pay to get the credentials for the theme backend. SO now, I am stuck in this circle where they tell me I need to pay for further edits or do the edits myself, then I try to do the edits myself, and OH! I can't because I don't have access to it. What a pickle.

#3 Their communication is extremely poor and email responses take several days.

#4 They do not provide any additional value. They won't provide recommendations on how to make your website better, nothing. As a matter of fact, they literally do what you tell them and if you are not a website expert they will create a poorly designed site based on your requests when in fact, a trustworthy agency would give pointers as well as provide feedback on why certain things should NOT be done on your site.

#5 They promise mobile-friendly sites and DO NOT produce it. I have requested over several weeks to have my website edited based on what I paid for, MOBILE FRIENDLY, and they ignore my requests.

Do not do business with them.

Products used:
Website development

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Value
Shipping
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Thumbnail of user farisa14
1 review
6 helpful votes
July 17th, 2020

There is absolutely no difference in the traffic to my website in the three months that they've been working on SEO. In much worse is when they claim they do website and it's been three months of absolutely getting nowhere. You can never ever speak to a person how can you work on designing a website when you can't even speak to the person. You send emails you get a response days later. Basically I did the website I have to get every piece of content and they can't even put it in the right categories under the right tabs because there's no communication. I have to undo all the horrible things that they have done to get this done the right way and it end up costing three times the amount. The worst mistake is dealing with these people there is no dealing with them because you can't talk to anybody

Thumbnail of user holgerl4
1 review
7 helpful votes
August 9th, 2017

I was a customer of Searchberg. Signed on with the guarantee to stop at any time - no questions asked.

After we started it turned out that searchbergs' offer was very expensive and I wanted to stop within the first 30 days.

Then the trouble started. They twisted everything around and tried to keep me in. Endless telephone calls led to nothing. All money back? No way.

Thumbnail of user ronyj4
1 review
9 helpful votes
August 12th, 2020

You will be talking to their sales guys who will say what you want to hear. Once you give them the contract, you can never ever talk to the sales guy who promised everything. The people who you then deal with don't meet deadlines and keep giving excuses and asking for more time. I paid them a down payment and they were supposed to finish the work in 2 weeks. 3 months later, they delivered nothing and were still asking for more time. I then sent them a legal notice to terminate the contract and ask for my money back. Never heard from them and did not get my money back. STAY AWAY AT ALL COSTS! COMPLETE SCAMMERS!

Thumbnail of user georger566
2 reviews
5 helpful votes
October 11th, 2020

July 6,2020

SEARCHBERG

Attn: Rick Faultner & Jay Melendez

Consider this letter as notice to cease all social media marketing campaigns on my behalf.

Beginning December 23,2019 to January 6,2020, I paid Searchberg $1,675 to rework a website, reformat a 114 page ebook and social media marketing setup / research.

From February 6,2020 to date, I have paid $800 for a Searchberg social media marketing campaign and $736 in Facebook ads for a Total of $1,536. Five months of Searchberg's social media marketing campaign has resulted in 31 sales for a total of $155! Projected goals were 1000 sales per month.

I have received weekly and monthly reports stating that Searchberg is doing a good job and be patient. I simply cannot afford to be patient any longer.

The bottom line is that I have spent $3,211 with Searchberg and have received $155 as a return on my investment of time and money!

I reviewed the Searchberg website this morning and I must admit is a great website! It makes great promises and guarantees! It is what got my attention and commitment as a client.

My Searchberg experience has monetarily been dismal and disappointing to say the least with regard to promises and guarantees made on the website and by contact personnel.

Please advise if I am entitled to any recourse and how I go about taking control of my website and ebook.

Sincerely,

George Russell

Thumbnail of user flaviac1
1 review
9 helpful votes
September 19th, 2017

What a bunch of rip off artists. Look them up on pissed consumers to get the whole story. These reviews are written by the company itself. Thus the bad English writing.

Thumbnail of user chaser13
1 review
18 helpful votes
March 15th, 2017

They do not live up to promises and they do not refund you your money in the end. Run as far away as you can from this company. The package sounds great for the price but they do not deliver. I've been with them for two months with 0 results.

Thumbnail of user samb146
1 review
13 helpful votes
February 26th, 2016

Poor content, broken promises and the staff no habla ingles! If you don't know the difference between two, too and to, you shouldn't be in content or SEO business, much less charge like a premo company.

Tip for consumers:
The lady on the phone just wouldn't shut up until you give in.

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Thumbnail of user raihana
1 review
15 helpful votes
December 26th, 2015

They called last week demanding more money to get my site that they declined the traffic to almost nil back to page 1 of Google SERPS. Like, hell I would.

Tip for consumers:
You're better off with those Indian companies that charge you what they are worth so you know what you are getting into without having to pay 10X that rate for a fake US company based in Pakistan.

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1 rating was submitted through the Sitejabber Browser Extension or converted from reviews due to lack of content.

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From the business

Boost the visibility of your website and increase leads for your business with SearchBerg’s premium digital marketing solutions. The SEO and Google Analytics experts at SearchBerg offer organic rankings in SERPs that translate directly into profits. These in turn bring traffic, conversions and revenue for the company’s clients. SearchBerg’s customized SEO plans get rave reviews for their affordability, dependability and the results they garner. Other services include SMM, PPC, and Reputation & Branding Enhancement.

Company Representative

Thumbnail of user aaront34
Aaron T.

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