George R.

October 26,2020
Searchberg Review and Complaints
I have written a single ebook, Native American Reconnaissance, and needed social media marketing expertise. I contacted Searchberg because they have a great website with plenty of glitz and lots of promises.
In retrospect, I now realize that after 4 or 5 months there were little or no results that I should have moved on. But Searchberg is very clever about keeping the customer engaged with promises of next week or next month there will be the promised results. They assured me that they were doing a great job and that it takes time for a marketing campaign to be effective. Almost like professional telemarketers. Bottom line is that I invested over $3,000 and got a total return of $150 for investment of time and money.
The very slow and delayed communications are based on their time-tested format to keep the customer engaged while the mounting costs are charged each month. When I complained that the results were not acceptable, Searchberg would give me a price reduction on some marketing activity to keep me engaged. This method of operation is very effective because the customer has already invested substantial time and money.
I do not want to spend too much time bashing Searchberg because wallowing in negativity is not going to get my money back. I did contact them about some form of restitution but as expected there was no response.
The reason that I am taking this course of action is that I don't want anyone else to get fleeced by having my dismal and disappointing experience.
George Russell

July 6,2020

SEARCHBERG

Attn: Rick Faultner & Jay Melendez

Consider this letter as notice to cease all social media marketing campaigns on my behalf.

Beginning December 23,2019 to January 6,2020, I paid Searchberg $1,675 to rework a website, reformat a 114 page ebook and social media marketing setup / research.

From February 6,2020 to date, I have paid $800 for a Searchberg social media marketing campaign and $736 in Facebook ads for a Total of $1,536. Five months of Searchberg's social media marketing campaign has resulted in 31 sales for a total of $155! Projected goals were 1000 sales per month.

I have received weekly and monthly reports stating that Searchberg is doing a good job and be patient. I simply cannot afford to be patient any longer.

The bottom line is that I have spent $3,211 with Searchberg and have received $155 as a return on my investment of time and money!

I reviewed the Searchberg website this morning and I must admit is a great website! It makes great promises and guarantees! It is what got my attention and commitment as a client.

My Searchberg experience has monetarily been dismal and disappointing to say the least with regard to promises and guarantees made on the website and by contact personnel.

Please advise if I am entitled to any recourse and how I go about taking control of my website and ebook.

Sincerely,

George Russell