Seafancy specializes in designing high-quality swimwear that brings modern styles to fit every body type. We believe the most beautiful thing you can wear is confidence. We have designed different lengths of bottoms and tops to fit you perfectly. Our mission is to provide high-quality, contemporary swimwear for the everyday woman at a reasonable price.
The company has garnered a generally positive reputation for its stylish and high-quality swimsuits, with many customers expressing satisfaction with the fit and design. The prompt responsiveness of customer service has also been highlighted, particularly when addressing concerns. However, there are notable issues with shipping delays and communication regarding order status, leading to frustration among some customers. Additionally, return processes have been criticized for lacking clarity and incurring extra costs. Overall, while customers appreciate the product quality and variety, improvements in shipping efficiency and return policies could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
I was unhappy with the swimsuit from SeaFancy, and asked to return it. I was given options for return, including only a partial refund! They did not want to provide me with a return shipping label, so I had to send it back through USPS with tracking. I hope I receive my refund!
Ordering was easy. Order came in a timely matter and the bathing suit was a perfect fit!
Ordered 3 swimsuits and a towel. One was out of stock and one didn't fit but di find a cute one
Great product, easy ordering and quick shipping. I had no problems at all.
Overall good, took a little longer than expected and shipping details were unspecific but overall everything was fine :)
Overall great products. I do with we could pick sizes for the top and the bottom. I run a little bigger on the bottom and probably should've sized up for the bottoms but the top fits true to size.
Late and all I got told was to wait. It always not a great experience at all.
When my two suits arrived in the mail I really enjoyed one of them and not so much the other. The shorts were great I loved them on both of the suits that I got, but the tops are not stretchy like a normal bathing suit. It feels like the tops were made with the wrong kind of thread. Like, the fabric itself was swim material but the thread wasn't and they feel like they have been tried on before and were stretched out.
The return process isn't really that easy. I tried to return one of the sets but had to email them and then I was offered multiple options on how to either return, exchange, or keep the suits receive a partial refund and then get a coupon for a new suit in the future. I would be more likely to buy something else from the shop if I could buy the piece of separately especially now that I know that the tops are not something that's really functional. Additionally if you want to return the suits the return fee is on you.
I was kind of skeptical when ordering but I love it. Very good quality.
This is a great Bathing suit. I am very happy. I will buy again if I find more that I like.
It took a while to even ship my order and the email updates were a little difficult to see because the print was small.
Everything was smooth. Only think that wasn't 5 stars is how long it takes to get to you.
I really liked the product and customer service is good
Good bathing suit good material I need to reorder in a size large everyone said to size up and I got an X-Large and it's way too big on me
My only trouble was not being able to track my shipping, but honestly didn't care at all once it got here. Best swimsuit I've ever purchased.
I liked about half the things I ordered and needed to return half of them for a full refund. SeaFancy does not make it easy to return things for a full refund and you have to pay 100% of the return shipping cost yourself. They will also argue with you and try to offer you a 30% refund to keep the items you don't like instead of sending them back and getting a full refund.
It would be much better if they sold the tops and bottoms of bikini sets separately so you could order them in different sizes. For one of the bikini sets I ordered, I liked the set but needed a smaller top and they would not send me one so I had to send the entire set back for a refund. Also, I thought it was deceptive that the photos of some of the swim shorts on the website make it look like they have pockets when they do NOT have pockets. It's deceptive.
After order confirmation, it took a lot longer than I expected for my product to arrive. I emailed customer support, hoping they could locate my package as I thought it was lost. I was told it was in transit and that everything was OK; I didn't need to worry. I felt taken care of and my needs identified and politely dealt with.
I like the material and style, I do wish I could have bought the top and bottoms separately since I'm different sizes. A little more yellow than green but still cute.
Answer: Sea Fancy claims to have a return policy. They say to contact customer service in the event of a return. However, when I tried to return, customer service begged me to accept a 30% refund. When I provided a picture of the items I want to return and asked for a full refund, Seafancy has since ignored me and ghosted me. Additionally, seafancy has failed to provide the address to return the order to. AVOID THIS COMPANY AT ALL COSTS.