Schutz

They are bunch of thieves and liars!
International buyers beware! If you buy shoes from them, you won't be able to return it and you probably should have to return it, because the shoe sizes are so off! And, the cheap quality! If they allow you to make a return, they will return the half of the amount you paid! They will charge you for the delivery, for the return and won't pay your taxes back! Thieves! Shame!

I returned a pair of shoes because they did not fit. I went to the site and generated a return label, took that to fedex, and returned the whole package. They are now telling me that they can't track my return and are refusing to give me my money back. Their website generates a new return label every time you try to check on your return, so the tracking number they are using is new--not the one on my package. Instead of acknowledging that this is a glitch in their own site, they are making me pay for it. I will continue to pursue and refund, because this is theft. The shoes were cheap and ugly, and the customer service is worse.

My shoes for my wedding were from Schutz. I got a pair of Mules from them, the Blanck Sandal. It had a beautiful clear strap near my toes and a shimmery work at the top. It suited my gown very well and I loved the shoe. It was easy to wear all day and I was glad my feet weren't killing me before I went for my honeymoon.