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Scents AngelReviews 111

3.2
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Scents Angel Reviews Summary

Scents Angel has a rating of 3.2 stars from 111 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Scents Angel most frequently mention quick delivery, great experience and niche fragrances. Scents Angel ranks 143rd among Perfume sites.

service
13
value
9
returns
7
quality
8

Instant Feedback

142 reviews
Texas
1 review
1 helpful vote
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Not authentical product
June 15, 2022

Ordered travel size 10ml bottle of Tom Ford. I use it for many years and love that flavor but willing to have a travel bottle and do not carry big one. Received cheap bottle from aliexpress with completely different flavor (not bad, but different), it doesn't stay long on a body (original tom ford you can feel on a next day easily).
Tried to contact Scents Angel using their website, and got no response. Week should be enough to text back

Right side that I buy from Nordstrom, Left - Scents Angels fake travel size bottle
Date of experience: June 15, 2022
Texas
1 review
3 helpful votes
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Decant sizes are wrong
July 13, 2023

I ordered a 10 ml decant of a perfume, and received a bottle labeled 10 ml, but it's actually a 5 ml bottle. They are decanting into 5 ml bottles and selling them as a 10 ml. I will provide a picture below of the perfume that I received from scents angel, next to a 10 ML bottle from a Tom Ford travel size. See for yourself the massive difference.

Date of experience: July 13, 2023
Indiana
1 review
1 helpful vote
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I was duped, don't waste your money!
August 8, 2022

I purchased Baccarat Rouge 540 Maison Francis Kurkdjian 10ml spray and received a bottle of rubbing alcohol. My husband felt terrible as it was a present for our 16th wedding anniversary. They will not refund me, even if I return the product or send me a proper bottle. Do not be fooled by this fraudulent company.

Date of experience: August 8, 2022
Kentucky
1 review
0 helpful votes
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Not as Expected
February 4, 2023

I ordered a small spray of Tom of Finland. What I received said Tom of Finland but did not smell like Tom of Finland. At all. Made me wonder if Scents Angel was a "smells like" company. If they are I wasn't aware of it when I made the purchase.

Date of experience: February 4, 2023
West Virginia
1 review
0 helpful votes
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As Advertised
August 12, 2021

My order was delivered on time and well packaged. There were no leaks,.
The enclosed instruction card showing how much should be in each container made it easy to see I had been sent the correct amount. Great way to sample several fragrances without breaking the bank. I'll be buying again!

Date of experience: August 12, 2021
Texas
1 review
0 helpful votes
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First time using Scent Angel ordering was quick and easy. Didn't take long to get my testers either. Like the fact you can get a sample size to test, before you spend top dollar for the fragrance. Will be ordering again from them.

Date of experience: August 21, 2021
New York
1 review
0 helpful votes
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Great packaging!
November 10, 2021

Great packaging! Great spray bottles! Very neat presentation! Thanks a lot. Will definitely be ordering more. I wish though shipping would be free on lesser amount :)

Date of experience: November 10, 2021
Michigan
1 review
0 helpful votes
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I ordered samples of perfumes I wanted to try
September 18, 2021

I ordered samples of perfumes I wanted to try. They were quick and responsive! Would recommend purchasing from them. There's enough product in each sample decanter to get a real feel for the smell for a few days.

Date of experience: September 18, 2021
Texas
1 review
1 helpful vote
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The Angel saved the day!
August 20, 2021

My samples were received quickly, which was important because I needed to decided if I should pull the trigger on a pricey scent from one of my favorite houses that I saw for sale online. That was a blind buying disaster averted! Thank you Scent Angel!

Date of experience: August 20, 2021
Pennsylvania
1 review
1 helpful vote
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Great Test Lab
August 23, 2021

Because we are all different it is great to be able to test out fragrances on our body to see how they smell on us, how long they last, etc. it should be nice to be able to purchase full bottles from Scents Angel as well or have more of a designer selection but they have more than hard to get fragrances than retail place like Sephora. Buying samples has helped me not waste my money on a full bottles that I could probably never get back.

Date of experience: August 23, 2021
Tennessee
1 review
0 helpful votes
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I was able to order something I would have never owned otherwise. It was shipped in a timely manner. I realized there was a problem with one of the two decants I had ordered and sent an email much later than I would have thought an office would be open. I received a response that night! Anything in the high-end niche world of fragrance is worth trying from Scents Angel first!

Date of experience: August 20, 2021
Texas
1 review
1 helpful vote
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Great experience!
August 23, 2021

Great experience! I ordered my fragrances after watching YouTube reviews that talked about them. I ordered and it shipped next day and I was pleasantly surprised to see it shipped from Spring, TX and it is only about 50 miles from my house. I received my fragrances the next day and they were safe and packaged great. I will use them again when I want to try another fragrance before I buy a full bottle.

Date of experience: August 23, 2021
Texas
1 review
0 helpful votes
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This is a fantastic site and alternative to get samples before committing to a full bottle. All is carefully packed and deliveries are fast. I am really pleased with this website and shopping experience. Highly recommend

Date of experience: August 29, 2021
Texas
1 review
1 helpful vote
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The bottle and packaging looks original, but the scent fades away very easily than original. Compare with original from brand store and you will find out. They don't sell original perfumes.

Date of experience: August 29, 2023
Iowa
1 review
0 helpful votes
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Your site offered a 10% discount, then later offered...
August 31, 2021
Updated review

Your site offered a 10% discount, then later offered 5% on first order and 10% on second order. Then when I signed up, gave my info, no discount code was provided. *update…. I received a response the next day and the issue was resolved!

Scents Angel attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 31, 2021

Your site offered a 10% discount, then later offered...
September 29, 2021
Previous review

Your site offered a 10% discount, then later offered 5% on first order and 10% on second order. Then when I signed up, gave my info, no discount code was provided.

Date of experience: August 30, 2021
New York
2 reviews
0 helpful votes
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Never received the sample
November 24, 2021

Had issues with usps " called postal services and they said they had internal issues with packages showing delivered and never left the truck or lost.

Date of experience: November 24, 2021
Virginia
1 review
0 helpful votes
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It was on time and easy
October 9, 2021

It was on time and easy. The only thing I don't understand is why they have a 50 word minimum on this. I don't even have to do this much because it wasn't over the top it was what it was supposed to be.

Date of experience: October 9, 2021
Scents A. Scents Angel Rep
over a year old

Thanks you Drake. We also don't like to type 50 word and we will ask our developers to work on it.

North Carolina
2 reviews
1 helpful vote
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Awesome company
November 28, 2021

I ordered 3 10ml bottles of cologne, They were sent to me really quick, After opening my order i was sent 2 10ml and a 5ml bottles, I was short 5ml of one of the bottles, So i took a picture of all 3 bottles and my order receipt and emailed it to the company, Now i didnt get upset because everyone makes mistakes but its how the company acts on it, Now to my surprise i got a text back from the company withend 15 mins and withend an hour i had my shortage plus 5ml extra for my troubles, Now thats what i call customer service, Scents Angels you have my trust and my business, Thank you!

Date of experience: November 27, 2021
Pennsylvania
1 review
0 helpful votes
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I bought Mens Cologne " French Lover" from Frederick Malle for $288 But the smell was absolutely different from the original. I'm much convinced is " smell Like" company

Date of experience: May 7, 2023
Ireland
1 review
0 helpful votes
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Postage and taxes more than doubled the price
September 25, 2021

Postage and taxes more than doubled the price. 150euro for 11ml of fragrance. I shan't be doing that again.
Go to the official perfume house sites. You shall receive a better deal. 30.19 Euro for 5ml of Roja Elysium while a 100ml bottle from the official site costs 275 Euro. Do the maths people! I expect to pay a mark up on decants but not to get ridden like Secratariat was in the Belmont stakes!

Date of experience: August 26, 2021