I ordered 2 packages. 1 has been opened and very poorly taped shut. One of the puzzles had no ball, therefore it's worth less.
First time here...easy so far
My order came. Just what I wanted. All's well
I received my Gemini Jr extremely quick and at a considerable savings. Hands down best price all around.
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Savedollarstores
My order was processed and credit card charged on 3/9/19. Rec'd shipping notice on 3/15 with tracking number. Tracking indicated that item had not been received by shipper DHL. SaveDollar Customer Service says the same thing over and over"please wait 2 business days" "we appreciate your patience." My order never made it to DHL. DHL customer service says they received an electronic notification from SaveDollar, but did not receive the item. The DHL CSR said I should contact my credit card company, because SaveDollar is "giving me the run-around." The tracking number has now been deleted from the DHL tracking system. SaveDollar is now saying that the item "in-transit/delayed" in USPS system. That statement is false. USPS tracking has said the same thing ever day since 3/17:
USPS Currently Awaiting Package
A status update is not yet available for your package. It will be available when the shipper provides an update or the package is delivered to USPS. Check back soon.
I formally requested that Save Dollar send me a replacement since my order was obviously never taken to either DHL or USPS and either they never really sent it or they lost it.
They responded, "We sincerely apologize for the inconvenience caused.
Please allow us one business day to provide with the suggested resolution. We greatly appreciate your patience," but no action was taken.
In a world with competitors like Amazon, who are transparent about tracking and replace items immediately if they do not arrive, I do not thing SaveDollar will stay in business. If they couldn't fulfill my order, they should have cancelled it and immediately refunded my payment. This has been a horrible customer experience.
GreatSo thankful to have found this yarn that I needed three more skeins to make a very special birthday gift blanket to a very special friend
I couldn't have ask for better service, I recieved exactly what I wanted and in a very timely manner. Thanks
I really like this and I wish you all good luck
The quality is perfect. I recommend everyone to buy
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Savedollarstores
This company owes me a refund. It's been a year! I call, e-mail and I get no response! THIEVES! BUYERS BEWARE! DON'T BUY A THING FROM THEM!
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We apologize for the inconvenience.
However, we request you to please confirm the order number.
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Customer Service
Send 2 emails and got no reply as to the order status. Had to open a PayPal issue to get an answer
I have been looking for the color paint I ordered for a while. Finally it was in stock. Thank you!
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Thank you so much for taking the time to leave an excellent rating.
We really appreciate your business.
Please let us know what we can do for you in the future
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Customer Service
Savedollarstores
Smooth process. My order was received on time and in good order. No complaints.
The experience was alright. Had a little problem with things staying in the cart.
The experience was alright. Had a little problem with things staying in the cart.
Good variety of items in the art and crafts section and prices are reasonable.
I was very Happy with the service. I Would use them again.
I purchased a storage container and it was a great purchase!
Thanks to Customer service team, able to resolve issue on call.
Item was as described and was delivered in reasonable time.
Answer: I am extremely sorry for the trouble that was caused. I tried all my way to provide you with resolution. Thanks alot for giving us chance and we assure we learn from such errors and prevent it.Thanks Fatema E Customer Service
Answer: Dear Customer, We apologize for this inconvenience caused. Please share the email address with which you placed your order. We will check and get back to you with an update. Thanks, Fatema E Customer Service
Save Dollar Stores has a rating of 3.8 stars from 190 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Save Dollar Stores most frequently mention great price, free shipping and customer service. Save Dollar Stores ranks 20th among Discount Shopping sites.
Dear Customer
Thank you for taking the time to leave an excellent review
We really appreciate your feedback
If you have any questions or concerns, please reach out to us and we will gladly assist you
Thanks
Savedollarstores