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Save Dollar Stores

How would you rate Save Dollar Stores?
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North Carolina
2 reviews
0 helpful votes
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Maze puzzle
February 21, 2021

I ordered 2 packages. 1 has been opened and very poorly taped shut. One of the puzzles had no ball, therefore it's worth less.

Date of experience: January 22, 2021
California
1 review
0 helpful votes
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Special glue needed
November 4, 2023

First time here...easy so far
My order came. Just what I wanted. All's well

Date of experience: November 4, 2023
SaveDollar S. Save Dollar Stores Rep
over a year old

Dear Customer

Thank you for taking the time to leave an excellent review
We really appreciate your feedback
If you have any questions or concerns, please reach out to us and we will gladly assist you

Thanks
Savedollarstores

Indiana
1 review
1 helpful vote
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Wonderful Savings
April 20, 2020

I received my Gemini Jr extremely quick and at a considerable savings. Hands down best price all around.

Date of experience: April 20, 2020
Indiana
1 review
0 helpful votes
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Nice discovery
August 30, 2023

Didn't know about Save Dollar Stores. The title tells it all.

Date of experience: August 30, 2023
SaveDollar S. Save Dollar Stores Rep
over a year old

Dear Customer

Thank you for taking the time to leave an excellent review
We really appreciate your feedback
If you have any questions or concerns, please reach out to us and we will gladly assist you

Thanks
Savedollarstores

California
1 review
9 helpful votes
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My order was processed and credit card charged on 3/9/19. Rec'd shipping notice on 3/15 with tracking number. Tracking indicated that item had not been received by shipper DHL. SaveDollar Customer Service says the same thing over and over"please wait 2 business days" "we appreciate your patience." My order never made it to DHL. DHL customer service says they received an electronic notification from SaveDollar, but did not receive the item. The DHL CSR said I should contact my credit card company, because SaveDollar is "giving me the run-around." The tracking number has now been deleted from the DHL tracking system. SaveDollar is now saying that the item "in-transit/delayed" in USPS system. That statement is false. USPS tracking has said the same thing ever day since 3/17:
USPS Currently Awaiting Package
A status update is not yet available for your package. It will be available when the shipper provides an update or the package is delivered to USPS. Check back soon.

I formally requested that Save Dollar send me a replacement since my order was obviously never taken to either DHL or USPS and either they never really sent it or they lost it.

They responded, "We sincerely apologize for the inconvenience caused.
Please allow us one business day to provide with the suggested resolution. We greatly appreciate your patience," but no action was taken.

In a world with competitors like Amazon, who are transparent about tracking and replace items immediately if they do not arrive, I do not thing SaveDollar will stay in business. If they couldn't fulfill my order, they should have cancelled it and immediately refunded my payment. This has been a horrible customer experience.

Date of experience: April 9, 2019
Oregon
1 review
0 helpful votes
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Yarn
July 24, 2020
Updated review

GreatSo thankful to have found this yarn that I needed three more skeins to make a very special birthday gift blanket to a very special friend

Date of experience: July 24, 2020

Great
July 10, 2020
Previous review

Great

Date of experience: July 10, 2020
Utah
1 review
3 helpful votes
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Everything was fantastic.
July 19, 2018

I couldn't have ask for better service, I recieved exactly what I wanted and in a very timely manner. Thanks

Date of experience: July 19, 2018
Georgia
1 review
0 helpful votes
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I really like this and I wish you all good luck
The quality is perfect. I recommend everyone to buy

Date of experience: November 12, 2022
SaveDollar S. Save Dollar Stores Rep
over a year old

Dear Customer

Thank you for taking the time to leave an excellent review
We really appreciate your feedback
If you have any questions or concerns, please reach out to us and we will gladly assist you

Thanks
Savedollarstores

Virginia
1 review
9 helpful votes
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1 Star is too good
March 9, 2019

This company owes me a refund. It's been a year! I call, e-mail and I get no response! THIEVES! BUYERS BEWARE! DON'T BUY A THING FROM THEM!

Date of experience: March 9, 2019
SaveDollar S. Save Dollar Stores Rep
over a year old

Dear Customer
We apologize for the inconvenience.
However, we request you to please confirm the order number.
Thanks
Customer Service

Pennsylvania
1 review
0 helpful votes
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Send 2 emails and got no reply as to the order status. Had to open a PayPal issue to get an answer

Date of experience: January 25, 2021
Virginia
3 reviews
0 helpful votes
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Just perfect!
May 17, 2021

I have been looking for the color paint I ordered for a while. Finally it was in stock. Thank you!

Date of experience: May 17, 2021
SaveDollar S. Save Dollar Stores Rep
over a year old

Dear Customer
Thank you so much for taking the time to leave an excellent rating.
We really appreciate your business.
Please let us know what we can do for you in the future
Thanks again!
Customer Service
Savedollarstores

California
2 reviews
0 helpful votes
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Cross stitch
January 13, 2021

Smooth process. My order was received on time and in good order. No complaints.

Date of experience: January 13, 2021
North Carolina
1 review
0 helpful votes
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Fine
July 3, 2021
Updated review

The experience was alright. Had a little problem with things staying in the cart.

Date of experience: July 3, 2021

The experience was alright
June 19, 2021
Previous review

The experience was alright. Had a little problem with things staying in the cart.

Date of experience: June 19, 2021
Washington
1 review
0 helpful votes
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Enjoyable shopping
January 17, 2021
Updated review

Good variety of items in the art and crafts section and prices are reasonable.

Date of experience: January 17, 2021

Good variety of items
January 3, 2021
Previous review

Good variety of items

Date of experience: January 3, 2021
Texas
3 reviews
0 helpful votes
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Fast and great price
January 10, 2021

I ordered gif cards and they arrived fast and at a discount!

Date of experience: January 10, 2021
New York
1 review
0 helpful votes
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Satisfied
May 3, 2021

I was very Happy with the service. I Would use them again.

Date of experience: May 3, 2021
Texas
1 review
0 helpful votes
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Purchased item was awesome
December 22, 2020

I purchased a storage container and it was a great purchase!

Date of experience: December 22, 2020
Virginia
1 review
0 helpful votes
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Great quality! Received on time!
April 24, 2020

Thanks to Customer service team, able to resolve issue on call.

Date of experience: April 24, 2020
Tennessee
1 review
0 helpful votes
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Employess
April 24, 2020

Workers are always pleasant. Always willing to help find things.

Date of experience: April 24, 2020
Massachusetts
1 review
0 helpful votes
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Prompt delivery
February 18, 2021

Item was as described and was delivered in reasonable time.

Date of experience: February 18, 2021

Overview

Save Dollar Stores has a rating of 3.8 stars from 190 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Save Dollar Stores most frequently mention great price, free shipping and customer service. Save Dollar Stores ranks 20th among Discount Shopping sites.

service
20
value
3
shipping
96
returns
1
quality
4

Instant Feedback

779 reviews