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SatellitePhoneStore.com Reviews Summary
SatellitePhoneStore.com has a rating of 4.2 stars from 284 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SatellitePhoneStore.com most frequently mention and customer service. SatellitePhoneStore.com ranks 5th among Telephone sites.
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Thank you, Callie Parsons, for excellent customer service in addressing my many calls and questions. I initially purchased the Iridium 9575 and then traded in for the Iridium GO! Keep up the good work!
Very discrete and easy to maneuver.i've been informed that the 40 minutes have been used.i must not have received the 100 minutes from Sue Shorees.She was going to give extra minutes for calling her back on a weekend.Maybe I misunderstood her.
Especially Callie. She was awesome in every way. Lightning responses which is what made the difference with me. Thank you.
The team of satellitephonestore.com helps me for years now - dealing with technical issues of my satphone or just adding credits. Always available and helpful!
I received courteous and timely customer support from Ms C. Parsons. Third year of business with her at the Satellite Phone Store for my Iridium phone. I also got calls from others at the store to remind me of my SIM validity about to expire a month prior. Keep up the good work Ms Parsons and team.
Haven't used the phone yet. But will send comment after use
Could not send an email. Corporate purchasing requires email confirmation.
Used phone better than expected
It went smoothly.
Phone worked well. No issues contacting 3,000 miles away. Must have the phone outside for a clear view of the sky. For a permanent use on a boat I would recommend an outside antenna.
I was very happy with the service.
I was able to manage weather situations for a 40 boat CUBAR trip to Mexico without any issues.
Highly recommend the Sat store.
Great
Great prices on service plans and quick shipping. Courteous and responsive customer service. I have already recommended satellitephonestore.com to family and friends.
GOOD FAST RESONABLE
Overall,very satisfied with the phone,i rented in the past and decided to purchase a phone,given the excellent service I've gotten from the folks at the satellite phone store. Sincerely, Carlos Reyes
Awesome
As advertised
We just received your products today. I have to check things out over the weekend.
Good
The phone hadn't been restored to defaults after the last user. We had a family emergency and my family couldn't get in touch with me because call forwarding was active to someone else.
I have rented this model phone successfully before in the Sierra Nevada Mts and the Himalaya, mainly for emergency use as a mountain climber. The phone I used this time Aug 2015 was glitchy. With either fully charged battery, it would flip alternately every 3-4 seconds between "searching" and "registered", all the while with 3 or 4 bars of reception showing. Making a few calls worked only about 1 time out of 6 attempts.
This was not just a satellite-passing -out-of-reach situation. It occurred repeatedly in my hometown, on the trail, and even at the top of Mt Whitney, the highest mountain in the 48 States. There certainly was no obstruction there.
From the business
Our mission is to help people stay connected anytime, anywhere.
Our national team is made of communication experts, IT engineers, travelers and adventure enthusiasts who passionately explore the world. For the same reason, we understand how important communication is and we actively innovate and provide solutions for a stable connection. Whether it’s voice and high speed internet offshore, a regular call from the Grand Canyon or working online in the remote areas of the Amazonian jungles, it is our pleasure to provide you a solution and a piece of mind that you have the technology to stay connected anywhere under the open sky.
Our specialty
Satellite Phone Store expands through 3 offices located in Sarasota Florida, San Diego California, and Anchorage Alaska. Our team of certified experts sell, rent, and support mobile and fixed satellite communication products using both Iridium and Inmarsat as well as Globalstar and Thuraya satellite networks. List of products and solutions we...
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members