Salvage Data

I would give this company 0 stars if I could. Was excited to find a company that would retrieve my information for a 'reasonable' price. My account rep, George, was great at first. Very responsive/receptive and willing to work with me, but little did I know I was being set up for a BIG disappointment. Once they received my old 4GB flash drive, that's when ALL COMMUNICATION STOPPED! I stressed that I wasn't in a hurry, just keep me up to date on progress. I NEVER received any updates after about the first month. When i did call in, around months 3,5, and 6, I always received the same excuse that they were working on it and should be done soon. After 9 months, I finally decided to give up, and magically once I placed the request to return my flash drive, it was done. I didn't feel good giving this company my business, to stuck to the refund/return plan. Also note, you don't have to pay $40 for the return, you can also pay for your own label, and email to the POC for less. I stress to you, PLEASE DO NOT USE THIS COMPANY. THEY DON'T KEEP THEIR PROMISE AT ALL. Not sure how they even stay in business with customer service like this.

I had a couple year old Macbook that would not power on. While the computer didn't work, there should have been nothing at all wrong with the SSD inside it, but Apple in their customer-service-friendly-wisdom chose to solder the SSD in. That's not Salvage Data's fault of course. After looking at the device, they told me that they could almost certainly get the data off, so I told them to go ahead. Four months later I hadn't heard back, so I wrote them, and they told me that the data isn't recoverable.

While I get that sometimes data may not be recoverable, I feel that this was a textbook case of when they SHOULD be able to get data off. The device wasn't physically damaged, it was an unrelated component in the laptop that failed.

If they tell you they can get the data off without physically ruining the device, maybe they can do it. But if they need to unsolder stuff or do a "chip-off" recovery - use someone else.

Not only is there no reason I shouldn't have my data, but they couldn't bother to write me when they failed, I had to pursue them.

If there's one upside, it's that they didn't charge my card for their failure to get my data.

This is just a vote of thanks for the quick turn around that salvage data offered with the data recovery.

They were able to recover all of my data. They were also very friendly! I would use them again and highly recommend them.

Wanted 1400 dollars just to recover some photos, and then on top of that wanted 40 dollars to ship a tiny hard drive back to me!

They were able to retrieve all of the data from the failed hard drive. All of the files were successfully recovered. Thank you very much!

I shipped my failed external hard drive to them. I was unable to access my photos or videos. They recovered my lost data. My wife was overjoyed.

They saved me, recovered all of my data in two days, and loaded it into a new hard drive. I highly recommend them.

They recovered all my data, were a professional pleasure to work with. Efficient, cost effective and communicative.

I had the unfortunate experience of accidentally deleting crucial files from my thumb drive, and I was in desperate need of a solution. That's when I turned to SalvageData, and I can't say enough about their exceptional thumb drive data recovery service.

From the moment I reached out to SalvageData, they impressed me with their professionalism and expertise. Their customer service representatives were responsive, knowledgeable, and reassuring, making the stressful situation much more manageable. They assured me that their team of data recovery experts could help, and they certainly delivered on that promise.

The efficiency of SalvageData was remarkable. They provided a quick and thorough evaluation of my thumb drive's condition and gave me a clear estimate of the potential recovery success. Once I approved the quote, they got to work promptly. I greatly appreciated the regular updates they provided on the progress of my recovery, which kept me informed and reassured throughout the process. In fact, they completed the recovery well before the expected deadline.

SalvageData's expertise truly shines. Their skilled technicians and cutting-edge facilities meant that they could tackle even the most complex data recovery challenges. They successfully retrieved all of my lost files, including those I had thought were gone for good. Their technical proficiency left me thoroughly impressed.

Data security and confidentiality were top priorities for me, and SalvageData did not disappoint in this regard. They maintain strict security protocols to ensure the privacy and protection of recovered data, giving me peace of mind throughout the process.

Transparency was another standout aspect of their service. SalvageData provided a detailed list of the recovered files, allowing me to verify the completeness of the recovery. This level of transparency eliminated any uncertainty I had and further reinforced my trust in their service.

While data recovery services can be costly, I found SalvageData's pricing to be fair and reasonable, especially considering the quality of service and the importance of the data they were able to recover. They were upfront about costs and provided competitive rates.

In conclusion, SalvageData's thumb drive data recovery service is truly exceptional. Their professionalism, efficiency, expertise, commitment to data security, transparency, and reasonable pricing make them the top choice for data recovery needs. They turned a potentially devastating situation into a success story, and I am incredibly grateful for their outstanding work. I wholeheartedly recommend SalvageData for all your data recovery requirements.