Sitejabber Website Reviews and Complaints
business logo of SafetyGirl

About the Business

Women's clothes for work and for active lifestyles. Best selection of name brands like Carhartt, Dickies, Wrangler, Caterpillar, and more. Great service and lowest prices.


safetygirl.com
Founded in 2009
Sponsored message from SafetyGirl
The original Safety Girl boot starting at $49.95.
Order Online
How would you rate SafetyGirl?
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SafetyGirl Reviews Summary

SafetyGirl has a rating of 4.5 stars from 533 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SafetyGirl most frequently mention customer service, steel toe and work boots. SafetyGirl ranks 6th among Safety sites.

service
31
value
27
shipping
27
quality
27
This company responds to reviews on average within 26 days

Instant Feedback

2,857 reviews
California
1 review
0 helpful votes
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Fast shipping
February 3, 2023

I love the shoes! They are comfortable and a good price

Date of experience: January 4, 2023
Maryland
1 review
0 helpful votes
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Great product
February 2, 2023

This is my second pair of safety boots. They are great

Date of experience: January 3, 2023
Illinois
1 review
0 helpful votes
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Rockport Womens Carly Work Bootie
January 27, 2023

Easy shopping experience! Had the item that I needed in the color I liked too was an added bonus.

Date of experience: December 28, 2022
Tennessee
1 review
0 helpful votes
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Easy fast
January 25, 2023

The items I was looking for were unusual. Safety girl had them. Prices were reasonable, the items came with no problem and they got here sooner than I had expected.

Date of experience: December 26, 2022
California
1 review
1 helpful vote
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Best Boots Ever
January 13, 2023

I can never find cute and comfortable boots that actually fit my complicated and tiny feet! These are my new favorite shoes!

Date of experience: December 14, 2022
Pennsylvania
2 reviews
1 helpful vote
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Aweful boots
January 11, 2023

For the money I paid for these boots I really expected them to fit great. Unfortunately, from day one they hurt my feet terribly and I've been unable to wear them as I'd hoped. Extremely disappointed.

Date of experience: December 12, 2022
Jacob Y. — SafetyGirl Rep
over a year old

Dear Laura, We are very sorry for this experience with our company and understand your frustration.If you have not done so already, please reach out to our Customer Service team at customerservice@onlinestores.com. You will hear from our Customer Service team as soon as possible and appreciate your patience as we work to resolve this, we are so sorry for this experience!

Minnesota
1 review
6 helpful votes
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Mellow Walk Women's Ellie Lace Up
January 8, 2023

The boots shipped fairly quick and arrived when scheduled.
The boots are nice but I think there's an issue with one being smaller or maybe deformed on the inside of the right boot - it has caused blisters on the top of my foot. I didn't return them because I need them for my job and am just dealing with it but it is mildly unpleasant.I have considered my foot could be a different size but find it unlikely as I don't have this issue with any other footwear I have.

Date of experience: December 9, 2022
Jacob Y. — SafetyGirl Rep
over a year old

Dear Devin, We are very sorry for this experience with our company and understand your frustration. If you have not done so already, please reach out to our Customer Service team at customerservice@onlinestores.com. You will hear from our Customer Service team as soon as possible and appreciate your patience as we work to resolve this, we are so sorry for this experience!

Sweden
1 review
0 helpful votes
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Amazing customer service! The quality of the work along with the perfect customer service make this store my go-to for anything!

Date of experience: December 8, 2022
Colorado
1 review
0 helpful votes
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Loved my boots!
January 7, 2023

Lately, it has been hard finding steel toe boots in my size (7.5). I got an excellent pair of Timberlands (insulated! Water-proof! Comfortable!) for a decent price. I did forget to add the discount code, though.
I wear my boots for at least 12 hours and so it's important to have the protection, but also comfort.

Date of experience: December 8, 2022
California
1 review
0 helpful votes
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Beautiful boots
January 5, 2023

I ordered the pink steelblue work boots. They arrived in good time, they were a beautiful color, perfect fit. Very nice boots. Unfortunately I could not wear them because I have problems with my feet and they just didn't work for me. The customer service was wonderful, I had no issues at all getting in touch with someone who was very helpful in the return and refund of my purchase. I would definitely order from here again.

Date of experience: December 6, 2022
California
1 review
0 helpful votes
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Great quality, but not for me.
January 3, 2023

I was able to put the boots on once and they felt fantastic. Unfortunately due to previous ankle injuries they are difficult for me to put on. I am going to have to return them.

Date of experience: December 4, 2022
Austria
4 reviews
0 helpful votes
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Great quality and prices! Been buying for many years for my business - which does not have a big budget! Every order is always right.

Date of experience: December 3, 2022
California
1 review
0 helpful votes
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Great Service, Great Product
December 30, 2022

Customer service was great. I received my shoes within about a week. I am in California. Thank you!

My boots are some of the most comfortable I've had. The first day was a bit snug but after one shift they were just right.

I typically range between a size 8 - 8.5 depending on the brand. I purchased a size 8 and they fit perfectly.

My only issue if any but minor, was that the box my shoes came in was completely trashed. Not very nice presentation but the shoes were fine.

Date of experience: November 30, 2022
Netherlands
2 reviews
0 helpful votes
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Only the best!
December 31, 2022

Only the best! I have been working with the company for many years and have NEVER been disappointed. In all of my dealings I have only had one incident where the order wasn't right and when told the store took care of it no problem. This is a company who truly believes in customer service.

Date of experience: November 30, 2022
Alabama
1 review
3 helpful votes
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Boots I can't wear and an infected blister to spare
December 29, 2022

I have bought many pairs of boots from safety girl. This last time was no different. I purchased the black ones soft toe. I put them on and wore them to work. By the end of the day, the top of the right boot had rubbed a blister on my outside shin. The next day I wore my old boots to try to let the blister heal. The blister got infected. I finally managed to get in touch with safety girl and their customer service informed me that because I wore the boots they won't issue a refund. So in order to find out that they rubbed the blister on my leg I had to wear the boots but I can't return the boots that rub a blister on my leg because I wore the boots. Explain that to me.

Date of experience: November 29, 2022
Jacob Y. — SafetyGirl Rep
over a year old

Dear April, We are very sorry for this experience with our company and understand your frustration. If you have not done so already, please reach out to our Customer Service team at customerservice@onlinestores.com. You will hear from our Customer Service team as soon as possible and appreciate your patience as we work to resolve this, we are so sorry for this experience!

Pennsylvania
2 reviews
1 helpful vote
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Quick and easy
December 19, 2022

Easy online ordering, quick shipping. Will use again

Date of experience: November 19, 2022
New York
1 review
2 helpful votes
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The right stuff!
November 29, 2022

The first time I ordered from SafteyGirl my selections arrived sooner than I expected and everything fit! It is great to have a site for hard working (smaller) women to rely on for safety needs required by certain jobs. Thanks again SafteyGirl...

Date of experience: October 30, 2022
Minnesota
1 review
1 helpful vote
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Love them!
November 25, 2022
Updated review

Shoes are good and the ordering process was fast and easy!

Date of experience: October 26, 2022

Good
March 25, 2021
Previous review

Good

Date of experience: March 18, 2021
Indiana
1 review
1 helpful vote
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Safety toe shoes
November 19, 2022

Good shopping, many options! I enjoyed shopping, made many comparisons until I found the perfect choice.

Date of experience: October 20, 2022
Arizona
1 review
1 helpful vote
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Bad fitting clothing
November 18, 2022

Buying the product went well, but when I received it the fit/shape of the quarter zip was terrible. If you lift up your arms at all the sleeves pull/come up a lot - leaving your wrists bare/uncovered. And then the waist line is absolutely gigantic. It was just a bizarre fit all around. I was unable to return it too, which I was not aware of when I bought it. I was excited to have a site dedicated to safety gear for women since women's work/high vis clothing is always so much harder to find, but I was extremely disappointed in the quality and make of the clothing and deeply regret buying it. I won't try this site again.

Date of experience: October 19, 2022
Jacob Y. — SafetyGirl Rep
over a year old

Dear Elle, We apologize for the issue. If you have not done so already, please reach out to our Customer Service team at customerservice@onlinestores.com. You will hear from our Customer Service team as soon as possible and appreciate your patience as we work to resolve this, we are so sorry for this experience!