Sitejabber Website Reviews and Complaints
business logo of SafetyGirl

About the Business

Women's clothes for work and for active lifestyles. Best selection of name brands like Carhartt, Dickies, Wrangler, Caterpillar, and more. Great service and lowest prices.


safetygirl.com
Founded in 2009
Sponsored message from SafetyGirl
The original Safety Girl boot starting at $49.95.
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How would you rate SafetyGirl?
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SafetyGirl Reviews Summary

SafetyGirl has a rating of 4.5 stars from 533 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SafetyGirl most frequently mention customer service, steel toe and work boots. SafetyGirl ranks 6th among Safety sites.

service
31
value
27
shipping
27
quality
27
This company responds to reviews on average within 26 days

Instant Feedback

2,857 reviews
Florida
1 review
0 helpful votes
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Need more size choices
March 17, 2023

I love the painters pants that I purchased. The fit is perfect, there are just enough pockets for all of my work tools, and the price is great! I want to order another 3 pairs, but they are never in stock. I need an 8 tall, which is a common enough size that you should always have plenty in stock!

Date of experience: February 15, 2023
Florida
1 review
4 helpful votes
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Don't buy lights!
March 14, 2023
Updated review

The headlight was missing rechargeable batteries. The led magnet light didn't work at all even after charging...very disappointed

Date of experience: February 12, 2023
Jacob Y. — SafetyGirl Rep
over a year old

Dear LeAnna, We are very sorry for this experience with our company and understand your frustration. If you have not done so already, please reach out to our Customer Service team at customerservice@onlinestores.com. You will hear from our Customer Service team as soon as possible and appreciate your patience as we work to resolve this, we are so sorry for this experience!


Easy, user friendly
February 14, 2023
Previous review

Easy, user friendly

Date of experience: January 15, 2023
Washington
1 review
0 helpful votes
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Fit great thanks
March 13, 2023

Website, easy to navigate, very easy to order, nice to see all my options upfront. Thank you so much. It was a great experience. The product is

Date of experience: February 11, 2023
Tennessee
1 review
5 helpful votes
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So-so
March 12, 2023

While I really liked the women's welders jacket I purchased, the painters pants were terribly and weirdly sized. Had to return them but only got a fraction of what I paid for them back

Date of experience: February 10, 2023
Jacob Y. — SafetyGirl Rep
over a year old

Dear Joscelyn, We are very sorry for this experience with our company and understand your frustration. If you have not done so already, please reach out to our Customer Service team at customerservice@onlinestores.com. You will hear from our Customer Service team as soon as possible and appreciate your patience as we work to resolve this, we are so sorry for this experience!

Oregon
1 review
0 helpful votes
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Didn't give me my other other
March 9, 2023

I never received the other pair. My feet hurt in this boots.

Date of experience: February 7, 2023
Jacob Y. — SafetyGirl Rep
over a year old

Dear Akeem, We are very sorry for this experience with our company and understand your frustration. Our Shipping Department is working overtime to process your order and get it shipped out of our facility as promptly as possible and we deeply apologize for this inconvenience and appreciate you bringing this to our attention. We appreciate your feedback very much, as it helps us do better.

Minnesota
1 review
0 helpful votes
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Excellent
March 9, 2023

Needed to upsize on a work boot. Not only did the original order arrive promptly but the return was handled quickly and replacement of boots was simple. Customer service was excellent. Normally wear an 8 1/2W to a 9W. Next time I know to go 9W on first try. Thank you!

Date of experience: February 7, 2023
Illinois
1 review
0 helpful votes
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Shoes aren't comfortable.
March 6, 2023
Updated review

Great delivery time, but horrible in regards to comfort.

Date of experience: February 4, 2023
Jacob Y. — SafetyGirl Rep
over a year old

Dear Stacy, We are very sorry for this experience with our company and understand your frustration. If you have not done so already, please reach out to our Customer Service team at customerservice@onlinestores.com. You will hear from our Customer Service team as soon as possible and appreciate your patience as we work to resolve this, we are so sorry for this experience!


Great selection!
February 11, 2023
Previous review

Great selection!

Date of experience: January 12, 2023
North Carolina
1 review
0 helpful votes
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Ladies Size 4
March 4, 2023

First, you carry a size 4 safety shoe! You are the first organization I've found. It would be great if you carried a larger selection of size 4 with regular width, but still great that you have them at all. Selection, checkout and payment were very simple. Over all a great experience!

Date of experience: February 2, 2023
California
1 review
0 helpful votes
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Great transaction
March 1, 2023

So difficult to find work wear for women, I found exactly what I needed at a perfect price point

Date of experience: January 30, 2023
Pennsylvania
1 review
0 helpful votes
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Got my stuff
February 24, 2023

Ordered my stuff
Got my stuff
Guess it's good stuff

Date of experience: January 25, 2023
Illinois
1 review
0 helpful votes
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Awesome products and prices
February 24, 2023

Easy to find what i was looking for with prices comparable to or better then in store or other on line venue. The items arrives promptly and were as described.

Date of experience: January 25, 2023
Kentucky
1 review
0 helpful votes
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Yes!
February 22, 2023

It is so hard to find quality steel toed boots for ladies. I LOVE this site!

Date of experience: January 23, 2023
North Carolina
1 review
0 helpful votes
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I just happy you have my size. Great fit. Love the color.

Date of experience: January 20, 2023
Texas
1 review
0 helpful votes
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Gloves for caregivers
February 17, 2023

Quick and easy and unbelievable prices! The more you buy, the cheaper they get!

Date of experience: January 18, 2023
Oregon
1 review
0 helpful votes
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Great value for the price
February 17, 2023

Great value for the price, stylish, and shipped at a decent speed.

Date of experience: January 18, 2023
California
1 review
0 helpful votes
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Difficult to determine safety ratings and material. I need EH, SH, all leather upper, safety toe (composite or alloy), 5 or 6 inch inch rise, and compliance with OSHA and State of California safety standards.

Date of experience: January 17, 2023
Pennsylvania
2 reviews
0 helpful votes
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Everything
February 16, 2023

The website had everything I needed for my safety needs.

Date of experience: January 17, 2023
California
1 review
0 helpful votes
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Received much faster than anticipated delivery time
February 15, 2023

I found the boots I purchased on Amazon for less and offering overnight shipping - right after I placed my order. Safety Girl customer service advised (after a lengthy waiting period) after I contacted them by email that they do not price match and would be happy to accept my returned boots if I wished to return them. Although they were not able to confirm the timing of delivery. Purchased on 1/12 with expected delivery 2/5. The boots arrived within one week, however, today I received an email requesting my confirmation of receipt. I will keep the boots I purchased, the boots themselves are built ok. There is a small variance from the image listed, probably not noticeable to another, however noticeable to me. The heel of this boot is not flat as pictured, instead it is a small heel similar to a cowboy style boot. Also, the color is not quite as represented in the image. Overall the boots are a good product, the customer service could use some work.

Date of experience: January 16, 2023
California
1 review
0 helpful votes
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Work shoe
February 14, 2023

Easy process thank you, nice boots received lots of compliments

Date of experience: January 15, 2023
Georgia
1 review
0 helpful votes
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Waiting for refund
February 9, 2023

Service was great. Fast delivery. Easy to arrange returns. However, I am waiting for my REFUND

Date of experience: January 10, 2023
Jacob Y. — SafetyGirl Rep
over a year old

Dear Dan, We are very sorry for this experience with our company and understand your frustration.If you have not done so already, please reach out to our Customer Service team at customerservice@onlinestores.com. You will hear from our Customer Service team as soon as possible and appreciate your patience as we work to resolve this, we are so sorry for this experience!