Overview
SafetyGirl has a rating of 4.5 stars from 515 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SafetyGirl most frequently mention customer service, steel toe and work boots. SafetyGirl ranks 2nd among Safety sites.
Instant Feedback
When I called to get a return shipping label, I called on Good Friday, and no one was there. I left a message along with my email address, and they sent me a return label without actually having to speak to anybody. Very happy with the experience.
Fast and easy to use site that has everything a woman that works in either construction or factor can need. Being a factory worker, I've had a hard time finding what I need for work but this site had everything I need.
Items are as shown, but lack complete descriptions. I ordered a pink lanyard, and in the description it didn't tell me how long it was. When I got the product, it turned out to be 3' long when I was looking for 6' long. Shipping was perfect.
Overall easy to use site. Your shipping is a little confusing as the 2 day shipping is over a week out. The boots shipped rather quickly though. I think I got them the same time as the two day shipping said they would arrive.
Overall easy to use site. Your shipping is a little confusing as the 2 day shipping is over a week out.
I placed an order over a month ago and it has been in stock since I purchased it and it has not even shipped yet! I've called countless times and they keep telling me the same thing. I'm so over it and I'm canceling my order. You're better off just going to go buy a pair in store
This is my 2nd pair of safety toe boots for work, and they are comfy/warm/true to size. Being small, I have a very tough time finding steel toe boots in my size safety girl always comes through for me!
I ordered from this company back on August 7th. I was told by email that my shoes would be arriving August 22nd. They never arrived. I reached out the next day. For customer service rep to tell me they were coming from the supplier and no other information was provided. The customer service team is not helpful. Today I received an email that my order has been canceled, what a freaking joke! I've been waiting for these shoes for two and a half weeks and now my order is canceled. Definitely won't waste my time, again with this company. Awful! Awful, awful. There are many other better sites out there. Take your money elsewhere!
Only the best! I have been working with the company for many years and have NEVER been disappointed. In all of my dealings I have only had one incident where the order wasn't right and when told the store took care of it no problem. This is a company who truly believes in customer service.
I am so happy I have found a perfect match for me with your site. The pair of comfortable shoes I have bought with the help of your professional manager suits me perfectly well. Thanks a lot! I will definitely come back for more.
I bought two items on the website and then was told I could not return them because they were clearance items. However, I never saw clearance marked anywhere on the items online, nor the order receipt or delivery receipt.
Dear Jenny, We apologize for the issue. If you have not done so already, please reach out to our Customer Service team at customerservice@onlinestores.com. You will hear from our Customer Service team as soon as possible and appreciate your patience as we work to resolve this, we are so sorry for this experience!
I love the colors of your safety boots. Could you possibly include the color orange. I am a big fan of that color! I really had a great time shopping on your website. It was very easy to navigate I have always wanted some colorful boots, well now I have them!
When I received my order confirmation & tried tracking it the order was still pending. I emailed customer service and did not receive a response for a day in a half. I still tried tracking my order it still had not shipped and then one day it was on my door step. Still order said it was pending. Boots too big and tried to get a return label for an exchange and it said my order # is not valid.
Due to handing off to USPS, gloves were lost and were 4 days later arriving. Of the 5 pairs ordered, only three pairs were constructed sufficient well to make them usuable. Poor sewing left hard knots at the base of fingers rendering them unusable.
Dear Glenn, We are very sorry for this experience with our company and understand your frustration. If you have not done so already, please reach out to our Customer Service team at customerservice@onlinestores.com. You will hear from our Customer Service team as soon as possible and appreciate your patience as we work to resolve this, we are so sorry for this experience!
Everything would have been perfect, however after waiting 1 week to receive the boots I received the wrong size inside the right size box, only to be told that I will only receive the correct size after they receive their mistake back first.
My boots were great, except they didnt fit. I wanted to return them to get a different size, but I wasnt able to get access to a return shipping label. I've emailed several times but have yet to receive an answer and am now past the free return point and stuck with boots that dont fit.
Received boots ahead of expected date boots fit very satisfied! 5 STARS *****
Experience regarding Safety girl was great will be a repeat web site for my family. I have 2 girls involved in the FFA showing livestock animals this site in regards to footwear safety has been a great asset.
Pleased with the product, not pleased with the shipping. The shipping started out with UPS and ended with USPS. If it had remained with UPS I would have gotten my package yesterday instead of today (8/1/17). I could have worn them all day yesterday to break them in before work. As it is I had to come home to find them, put them on for a few hours, then get ready for bed to be up at 4am tomorrow morning. The free shipping messed things up.
Dear Priscilla, We apologize for the damage of your products in shipping. If you have not done so already, please reach out to our Customer Service team at customerservice@onlinestores.com. You will hear from our Customer Service team as soon as possible and appreciate your patience as we work to resolve this, we are so sorry for this experience!
Received my boots. My steel toes eere a little big and another girl needed a pair. Safety glasses are great! If i loose a pair on the H-D, i'm not out $100 for glasses. The pale ponk are perfect in our warehouse! Merry Christmas!
Missy
They have a variety of options on products. I was able to find what I needed right away. I will definitely purchase from here in the near future.
I received my boots on the 14 of June and wore them to work on the 15. They are so comfortable they are the correct size. I also appreciate having the extra pink bootlaces sent along.
Thank you
Loree
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- New Stanton, PA, United States
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Business History
The Safety Girl Store along with its parent company Online Stores Inc. operate out of New Stanton, Pennsylvania. This location houses a 100k square foot warehouse which the company uses to ship, manufacture and fabricate its own products and even own brand, Safety Girl. The company also has a second location in Sparks, Nevada to better assist with shipping to its customers on the west coast.
The Safety Girl brand is featured on other Online Stores Inc. sites including Discount Safety Gear Store and the Construction Gear Store. The Safety Girl Store sells workwear, including pants, hard hats, boots, eye protection, gloves, vests and a plethora more of other items made and directed towards the working and DIY woman. Their own brand of Safety Girl has their own line of work boots, vests and safety glasses. Some of these products are offered in multiple colors and options.
Online Stores Inc. very own brand Rugged Blue is also available on The Safety Girl Store website. Rugged Blue offers an array of products including its own safety glasses, flashlights, boots and safety vests.
The Safety Girl Store also sells items from top rated and well-known brands such as Pyramex, Memphis, Reebok, Carhartt, Dickies, Timberland, Puma Safety and Wolverine,
The Safety Girl Store, Online Stores Inc. and its myriad of other online retailers have consistently ranked well among consumers and publications.
History
The Safety Girl Store would be a later addition to the Online Stores Inc. family, showing up in 2009 as an acquisition. Although at one time the site would have and include items such as pepper spray, stun guns and emergency roadside kits, items geared towards the individual woman's protection and safety in the world outside of work, the site these days is primarily focused on women's workwear, safety products and its correlating brand, Safety Girl.
Company Representative
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your response Ashley. We are currently experiencing delays with some of our vendors. We are working on updating the site to show longer wait times.