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Ryzesuperfoods.com has a rating of 2.1 stars from 3 reviews, indicating that most customers are generally dissatisfied with their purchases.
Claimed getting one orders signs you up for an automatic subscription. I went though the whole process of ordering again without actually submitting payment to see, and there was never any clear verbiage indicating making one order signs you up for monthly automatic purchases. Liars.
This coffee is disgusting and not only that they trick you into a monthly subscription. I've Asked several times to be removed and they continue to charge me $55 a bag and ship me product. You can not unsubscribe from their site only be email. And they do not respond. Scam. Do not buy.
Hi Kim, thanks for reaching out here and sharing your feedback, although we’re so sorry to hear that you didn’t find our customer support helpful and that you didn’t enjoy the product. Rest assured, we’re here to clarify the situation and resolve your concern!
We totally feel ya on the fact that the taste can definitely be different at first and takes acquiring for some folks. That’s due to all of the mushrooms we include at a higher potency which means more health benefits but an unsual taste. In case you’re interested, you might want to check out our IGTV@ryzesuperfoods and our recipes page: https://www.ryzesuperfoods.com/pages/recipes so you can get some ideas to try to enhance the taste for you!
As for the auto-ship, we provide several disclaimers on our website explaining the details of it. Apologies if it wasn’t too visible for you when you ordered! We also send emails 3 days before the next shipment is scheduled to process to double-check that it is okay to send the new order through. We also understand that you didn’t see the option to cancel it yourself. However, for future reference, you can definitely cancel your own subscription by hitting “Manage Subscription” via the menu on our website. Nevertheless, to order as one-time, kindly use the following link and select ‘Buy Once.’ Hope that helps address your confusion! https://www.ryzesuperfoods.com/pages/shop-all
In order for us to look further into what happened and your interaction with our customer service, could you please provide us with your email address or RYZE order number so we can ensure you get the assistance you need?
Once again, my sincerest apologies for any inconvenience caused. As always, we take tough critiques to heart and will work to improve every single day. We appreciate your support greatly!
Ryze Mushroom coffee is a nice product that promises; stamina, focus, stress relief, immune support, healthy digestion, and anti inflammation support. After 3 months all I can attest to is no jitters and stress relief! I don't notice the other promised benefits as of this review, but can truthfully say this mushroom coffee is relaxing. By the way, it actually tastes of mushrooms, so be ready for that flavor. So unless you are a lover of mushroom soup flavor put something in your coffee or you will taste the mushroom. All in all it's not a bad addition to my kitchen. The price depends on your demand for product. I get two bags bi -monthly at around sixty dollars. I will tell you that it came with a wooden measuring spoon. That wooden measuring spoon was cracked and all I had to do was email them for a replacement. Yes while its not a very cheap product, I enjoy not being keyed up on caffeine and they have good customer service. I give it 4 stars!
Tip for consumers:
Find them on line type Ryzes mushroom coffee and you will see the brown bag. Enjoy.
Products used:
Ryzes Mushroom coffee
Hi Bo, we thank you for this awesome review! We’re happy to hear that RYZE has been working for you and we’re excited for you to experience even more benefits from the blend as the mushrooms continue working their “magic” on your system with daily, consistent use. Honestly, your feedback makes us want to jump out of bed every morning to continue providing this to our people, so thanks for sharing with us!
We understand that the taste can definitely be different at first and takes acquiring for some folks. That’s due to all of the mushrooms we include! We’re glad that you’ve found a way to make the blend work for you but in case this helps, you might want to check out our IGTV@ryzesuperfoods and our recipes page: https://www.ryzesuperfoods.com/pages/recipes so you can get some ideas to try to enhance the taste for you! The benefits of the mushrooms can be life-changing, so we want to find a way for you to be able to use RYZE.
If there’s anything you need, please don’t hesitate to let us know!
Gain trust and grow your business with customer reviews.
Hi Rachel, hope you’re doing well! Thanks for sharing your experience, and our apologies for any confusion this created. Respectfully, we’re a small business, and honesty and and integrity are fundamental to our business. You can rest assured that we’re doing everything possible to resolve this for you and make your experience with us as good as possible!
We truly appreciate your feedback about the disclaimer on our website, and I understand that it wasn’t visible enough in your opinion. However, the disclaimer outlining “Refill Ships in 30 days” is added just below the button to ensure our customers are fully aware of their options. We’re so sorry if you experienced otherwise. In addition to this site disclaimer, we send emails 3 days before another shipment is scheduled to go through to double-check that sending the new order through is okay with you. Just so you know, if you’d like to order one time, you can use this link and select ‘Buy Once’ so you don’t opt into recurring deliveries: www.ryzesuperfoods.com/pages/shop-all. Hope that helps!
We hope you can see our desire to clarify our business practices with you. Lying is simply not part of it-- we believe in building trust with our customers and we uphold our commitment to ethical conduct in all aspects of our business.
We appreciate your patience and understanding. Please let us know if you need anything else!