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Kim U.

2
Level 2 Contributor

Contributor Level

Total Points
604

5 Reviews by Kim

  • Ryzesuperfoods

8/19/23

This coffee is disgusting and not only that they trick you into a monthly subscription. I've Asked several times to be removed and they continue to charge me $55 a bag and ship me product. You can not unsubscribe from their site only be email. And they do not respond. Scam. Do not buy.

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Andree W. – Ryzesuperfoods Rep

Hi Kim, thanks for reaching out here and sharing your feedback, although we’re so sorry to hear that you didn’t find our customer support helpful and that you didn’t enjoy the product. Rest assured, we’re here to clarify the situation and resolve your concern!

We totally feel ya on the fact that the taste can definitely be different at first and takes acquiring for some folks. That’s due to all of the mushrooms we include at a higher potency which means more health benefits but an unsual taste. In case you’re interested, you might want to check out our IGTV@ryzesuperfoods and our recipes page: https://www.ryzesuperfoods.com/pages/recipes so you can get some ideas to try to enhance the taste for you!

As for the auto-ship, we provide several disclaimers on our website explaining the details of it. Apologies if it wasn’t too visible for you when you ordered! We also send emails 3 days before the next shipment is scheduled to process to double-check that it is okay to send the new order through. We also understand that you didn’t see the option to cancel it yourself. However, for future reference, you can definitely cancel your own subscription by hitting “Manage Subscription” via the menu on our website. Nevertheless, to order as one-time, kindly use the following link and select ‘Buy Once.’ Hope that helps address your confusion! https://www.ryzesuperfoods.com/pages/shop-all

In order for us to look further into what happened and your interaction with our customer service, could you please provide us with your email address or RYZE order number so we can ensure you get the assistance you need?

Once again, my sincerest apologies for any inconvenience caused. As always, we take tough critiques to heart and will work to improve every single day. We appreciate your support greatly!

  • Prep Sportswear

1/19/22
Verified purchase

My order came within a couple weeks before Christmas. I didn't get any shipping notifications but it came and order was perfect.

Reason I chose this business:

Yes I would.

  • JustLikeMyMommyCosmetics

8/9/16

Never received my order and I know others that had the same experience. I've contacted and emailed several times and no response. Finally I added a few comments on Instagram (which they deleted) and she told me that my order was lost in the mail. Not true because the shipping label she created shows it never left their facility. Horrible service and ripping people off. If the company is in fact real, and not a scam,... c'mon people get your business $#*! together or don't run one.

  • Costco

8/9/16

Costco is the best and only selects the best of the best products. Love Costco :)

  • DressLily

1/12/16

The whole dress was see through, and I'm 5'3" and it was almost a foot to short on me. Sewing was poor. Fabric was not even fabric, and the quality sucked to be perfectly honest. Not even close to the image shown on the site! Total waste! And a total scam. Do not buy from dress lily.

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CustomerService R. – DressLily Rep

Dear Kim,

I want to start by thanking you for notifying us about the issue.

Let me start by apologizing personally for your experience.
Your case has been taken cared of by our support team.
Could you please refer to your ticket? We have resolved it there and we are now awaiting for your reply.

Thank you very much for your cooperation.

Yours sincerely,
Dresslily.com Customer Service

Kim Has Earned 4 Votes

Kim U.'s review of DressLily earned 2 Very Helpful votes

Kim U.'s review of JustLikeMyMommyCosmetics earned 2 Very Helpful votes

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