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RushOrderTees

Overview

RushOrderTees has a rating of 4.9 stars from 1,527 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RushOrderTees most frequently mention customer service, live chat and top notch. RushOrderTees ranks 4th among T Shirts sites.

service
118
value
100
shipping
92
returns
38
quality
114
This company responds to reviews on average within 6 days
How would you rate RushOrderTees?
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Georgia
1 review
0 helpful votes
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Excellent customer service
June 15, 2024

I have ordered a custom shirt and by accident the print happened to be on the back, not on the front. Also, the type of the shirt was a mistake on my end.
Customer service jumped in, printed the graph on the right shirt and rushed the shipping to arrive on time.

Date of experience: June 5, 2024
Laura W. RushOrderTees Rep
11 months ago

Hey Csilla! We are so sorry that happened, but we are always happy to help!

Michigan
1 review
0 helpful votes
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Took care of my mistake immediately
June 5, 2024

I ordered 3 shirts and I made a mistake and ordered 2 of them in Ladies' instead of Mens. This is on a Sunday, Memorial day weekend at 10:00 AM. I realized it when i saw my invoice and panicked. I immediately contacted Owen on the chat line. And he took care of it in less than 5 minutes.
Kudos on being so easy to work with.

Date of experience: May 26, 2024
Laura W. RushOrderTees Rep
11 months ago

Hey Ramiro! Thanks for your feedback! We are always happy to help!

Texas
1 review
0 helpful votes
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So helpful!
May 26, 2024

Geraldine was so helpful in finding the best solution to ensure our fan gear is delivered in time for the start of our boys baseball season! We will definitely be using Rush Order Tees again! Thank you!

Date of experience: May 16, 2024
Laura W. RushOrderTees Rep
11 months ago

Geraldine is great!

North Carolina
1 review
0 helpful votes
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Geraldine is saving our project!
June 7, 2024

We were having trouble finding a vendor who could do the design we want for an upcoming event and Geraldine helped us find a solution and will help us finalize the project! Excited to see how it goes and very appreciative of her timely and helpful solution.

Date of experience: May 28, 2024
Laura W. RushOrderTees Rep
11 months ago

Geraldine is great! We are so happy she could help :)

Nevada
1 review
0 helpful votes
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Customer Support is excellent
June 9, 2024

I work for a remote company and had to have our items shipped to various addresses. Some rush, some standard. I was able to start a chat session with an agent named Josh immediately. He was incredibly helpful in organizing my order that had to be shipped to multiple addresses. 10/10 would recommend.

Date of experience: May 30, 2024
Laura W. RushOrderTees Rep
11 months ago

So happy to hear this!

North Carolina
1 review
0 helpful votes
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Hands down the best!
June 2, 2024

Our company has now placed a couple orders through Rush Order Tees. We have used other vendors in the past and the customer service they provide is hands down the best! Their team is super fast to respond and they are able to help you customize everything. All of our orders arrive super fast and the quality is amazing! We absolutely plan to continue using them for all of our work gear!

Date of experience: May 23, 2024
Laura W. RushOrderTees Rep
11 months ago

Hey Chelsea! Thank you for the great review! We look forward to helping you with all your future orders :)

1 review
0 helpful votes
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Luke the Chat Master!
May 27, 2024

Luke was assisting me in chat while I was having issues with my payment going through. The bank I work for had blocked the transaction thinking it was for personal use. Luke waited patiently while I called 2 different departments and finally got the hold removed. What I thought would be an instant re-try, turned out to be that I needed to wait 30 more minutes before I tried again. Luke was so nice to wait in the chat when most companies just end the chat and you have to start all over on what the problem was. He even said he would check back to see if it was successful! Super awesome customer service and so glad I was able to give him a shout out!

Date of experience: May 17, 2024
Laura W. RushOrderTees Rep
11 months ago

So happy to hear Luke was able to help assist!

Virginia
1 review
0 helpful votes
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Great customer service
June 7, 2024

My initial t-shirt print came out somewhat dark, and RushOrderTees reprinted it for me at no extra cost to ensure I'd have the perfect gift for my buddy. The second printing arrived quickly and was absolutely perfect. RushOrderTee's customer service representatives were wonderful through the whole process.

Date of experience: May 28, 2024
Laura W. RushOrderTees Rep
11 months ago

Hey Michael! Thank you for your review :) We are always happy to help!

Massachusetts
1 review
0 helpful votes
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I had the pleasure of chatting online with Luke who understood my company's needs and the price point we were looking for. He was able to not only provide us with the quality product we were looking for but also to hit the price point! We have used Rush Order Tees many times over the past few years and are never disappointed!

Date of experience: May 23, 2024
Laura W. RushOrderTees Rep
11 months ago

Hi Paula! Thank you for the positive feedback :)

Florida
1 review
0 helpful votes
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Always a fantastic experience!
May 23, 2024

I'm always thoroughly impressed by the quality of items we receive from Rush Order Tees. I had a few questions about this latest process and Josh F. Was right on top of things and provided the assistance needed to answer my questions so I could get my order finalized. A+ as always.

Date of experience: May 13, 2024
North Carolina
1 review
0 helpful votes
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Lonely sniper.
December 23, 2024

It's light & your skin can breathe comfortably. Beautiful made. Outstanding!

Date of experience: December 13, 2024
Alyssa S. RushOrderTees Rep
4 months ago

Thanks for the review, Robert! We're glad to hear you're enjoying the comfort and quality of the product. We appreciate your feedback and look forward to serving you again!

Texas
1 review
0 helpful votes
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Excellent Service
May 26, 2024

I dealt with 2 different agents while we decided on design and sizing. Both reps were outstanding. They made the process extremely easy, checked that our design would work and did everything to make processing the order easy as well. We order a lot of shirts and jackets for our employees and our sponsors and after this, we will continue to use this company.

Date of experience: May 16, 2024
Laura W. RushOrderTees Rep
11 months ago

Thank you for your feedback and we look forward to working with you in the future!

California
1 review
0 helpful votes
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Josh was very helpful!
June 15, 2024

I had designed an image in Canva to upload onto the t-shirt design, but was worried that it would be pixelated. Josh talked me through everything and showed me the quality of the print to calm my anxiety. He was patient and helpful. Thanks again Josh!

Date of experience: June 5, 2024
Laura W. RushOrderTees Rep
11 months ago

Josh is great! Happy he could help!

Indiana
1 review
0 helpful votes
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Incredible courtesy and professionalism
May 13, 2024

I've had nothing but a great experience using rush order tees. Designing has been easy and fun and they've answered all my questions in a very kind, helpful, and timely manner. I would recommend rush order tees to anyone looking to design some merch for any occasion. They even waived the fee for extra sleeve printing out of courtesy. Most excellent.

Date of experience: May 3, 2024
Laura W. RushOrderTees Rep
12 months ago

Hi Joseph! Thank you for your feedback! We are so happy to hear that you have had a great experience with us! We look forward to working with you on your future orders :)

Pennsylvania
1 review
0 helpful votes
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Help with Design
May 19, 2024

Had some questions about design placement and pricing. Geraldine was very helpful in reviewing my work to make sure it was set up correctly, and providing an updated price that included my customization.
Very timely responses.

Date of experience: May 9, 2024
Laura W. RushOrderTees Rep
12 months ago

Hi Audrey! Thank you for your review! Geraldine is great, and we are so happy to hear she was able to help assist!

North Carolina
1 review
0 helpful votes
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Best customer service!
May 25, 2024

They did an amazing job on the print of our tshirts. Our shirts sizing was off though… not wrong, but the sizes weren't customary and this amazing company sent us new shirts. Best customer service I've experienced in a very long time. Thank you SO much! We will order more soon! :)

Date of experience: May 15, 2024
Laura W. RushOrderTees Rep
11 months ago

Hey Chris! Thanks so much for your review! We are always happy to help!

Texas
1 review
0 helpful votes
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Excellent Customer Service
May 24, 2024

The Rush Tees Team, Josh specifically, was so helpful with our purchase of 100 shirts. Josh was fast to respond and assist us in placing our large order. The kind of customer service that brings us back. The Alexander House Recovery Board appreciates you and will be customers in the future! Highly recommend

Date of experience: May 14, 2024
Laura W. RushOrderTees Rep
11 months ago

Hey Rebecca! Thank you for the great review! We look forward to helping you with all of your future orders and we appreciate your business!

Illinois
1 review
0 helpful votes
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First and Last time customer
August 23, 2024

I spent over $150 on four custom women's tank tops. I ordered them two and a half weeks in advance. The estimated delivery time for standard shipping was well within the window of when I needed them by. However, the shirts came days late. I was told that because I didn't upgrade my shipping there were no guarantees and estimates stated on the website are clearly inaccurate. The tracking shows my package sat at the post office for 3 days before being delivered. I've never seen this with any other service provider and the customer service is deplorable. There are many other options for shirts and I will never choose this one again.

Date of experience: August 13, 2024
Laura W. RushOrderTees Rep
8 months ago

Hi Summur, Thank you so much for your feed back regarding your recent order. I tried reaching you by phone and email. Please reach out to me directly and I will be happy to help make this right for you!

Best,

Laura Wojtusik
The Customer Experience Team

O: 800-620-1233

Rushordertees.com, A Division of Printfly Corporation
A Proud Member of INC 5000 Fastest Growing Private Companies

Georgia
1 review
0 helpful votes
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Excellent customer service!
June 2, 2024

Rush Order Tees is a very professional company who responds to your needs, and goes above and beyond! I had a wonderful experience with them, and I will certainly be ordering from them in the future. Very few companys are like Rush Order Tees in terms of correspondance and communication with their customers. I will definitely be notifying other human resource departments of their excellence. Thank you so much for a positive experience!

Date of experience: May 23, 2024
Laura W. RushOrderTees Rep
11 months ago

Hey Michael! Thank you for the great review! Wed appreciate your business and referrals! We look forward to continuing to work with you!

Maine
1 review
0 helpful votes
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I'm top of her game
May 7, 2024

Nancy Contreras from customer service was incredibly helpful. We had a minor problem with the delivery and she took care of it right away without any questions asked. She made my buying experience with RO extremely positive. Many thanks, Nancy.

Date of experience: April 22, 2024
Laura W. RushOrderTees Rep
12 months ago

Thank you for the feedback Mac! Nancy is wonderful and we are always happy to help!