RushOrderTees has a rating of 4.9 stars from 1,527 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RushOrderTees most frequently mention customer service, live chat and top notch. RushOrderTees ranks 4th among T Shirts sites.
I have ordered a custom shirt and by accident the print happened to be on the back, not on the front. Also, the type of the shirt was a mistake on my end.
Customer service jumped in, printed the graph on the right shirt and rushed the shipping to arrive on time.
I ordered 3 shirts and I made a mistake and ordered 2 of them in Ladies' instead of Mens. This is on a Sunday, Memorial day weekend at 10:00 AM. I realized it when i saw my invoice and panicked. I immediately contacted Owen on the chat line. And he took care of it in less than 5 minutes.
Kudos on being so easy to work with.
Hey Ramiro! Thanks for your feedback! We are always happy to help!
Geraldine was so helpful in finding the best solution to ensure our fan gear is delivered in time for the start of our boys baseball season! We will definitely be using Rush Order Tees again! Thank you!
Geraldine is great!
We were having trouble finding a vendor who could do the design we want for an upcoming event and Geraldine helped us find a solution and will help us finalize the project! Excited to see how it goes and very appreciative of her timely and helpful solution.
Geraldine is great! We are so happy she could help :)
I work for a remote company and had to have our items shipped to various addresses. Some rush, some standard. I was able to start a chat session with an agent named Josh immediately. He was incredibly helpful in organizing my order that had to be shipped to multiple addresses. 10/10 would recommend.
So happy to hear this!
Our company has now placed a couple orders through Rush Order Tees. We have used other vendors in the past and the customer service they provide is hands down the best! Their team is super fast to respond and they are able to help you customize everything. All of our orders arrive super fast and the quality is amazing! We absolutely plan to continue using them for all of our work gear!
Hey Chelsea! Thank you for the great review! We look forward to helping you with all your future orders :)
Luke was assisting me in chat while I was having issues with my payment going through. The bank I work for had blocked the transaction thinking it was for personal use. Luke waited patiently while I called 2 different departments and finally got the hold removed. What I thought would be an instant re-try, turned out to be that I needed to wait 30 more minutes before I tried again. Luke was so nice to wait in the chat when most companies just end the chat and you have to start all over on what the problem was. He even said he would check back to see if it was successful! Super awesome customer service and so glad I was able to give him a shout out!
So happy to hear Luke was able to help assist!
My initial t-shirt print came out somewhat dark, and RushOrderTees reprinted it for me at no extra cost to ensure I'd have the perfect gift for my buddy. The second printing arrived quickly and was absolutely perfect. RushOrderTee's customer service representatives were wonderful through the whole process.
Hey Michael! Thank you for your review :) We are always happy to help!
I had the pleasure of chatting online with Luke who understood my company's needs and the price point we were looking for. He was able to not only provide us with the quality product we were looking for but also to hit the price point! We have used Rush Order Tees many times over the past few years and are never disappointed!
Hi Paula! Thank you for the positive feedback :)
I'm always thoroughly impressed by the quality of items we receive from Rush Order Tees. I had a few questions about this latest process and Josh F. Was right on top of things and provided the assistance needed to answer my questions so I could get my order finalized. A+ as always.
It's light & your skin can breathe comfortably. Beautiful made. Outstanding!
Thanks for the review, Robert! We're glad to hear you're enjoying the comfort and quality of the product. We appreciate your feedback and look forward to serving you again!
I dealt with 2 different agents while we decided on design and sizing. Both reps were outstanding. They made the process extremely easy, checked that our design would work and did everything to make processing the order easy as well. We order a lot of shirts and jackets for our employees and our sponsors and after this, we will continue to use this company.
Thank you for your feedback and we look forward to working with you in the future!
I had designed an image in Canva to upload onto the t-shirt design, but was worried that it would be pixelated. Josh talked me through everything and showed me the quality of the print to calm my anxiety. He was patient and helpful. Thanks again Josh!
Josh is great! Happy he could help!
I've had nothing but a great experience using rush order tees. Designing has been easy and fun and they've answered all my questions in a very kind, helpful, and timely manner. I would recommend rush order tees to anyone looking to design some merch for any occasion. They even waived the fee for extra sleeve printing out of courtesy. Most excellent.
Hi Joseph! Thank you for your feedback! We are so happy to hear that you have had a great experience with us! We look forward to working with you on your future orders :)
Had some questions about design placement and pricing. Geraldine was very helpful in reviewing my work to make sure it was set up correctly, and providing an updated price that included my customization.
Very timely responses.
Hi Audrey! Thank you for your review! Geraldine is great, and we are so happy to hear she was able to help assist!
They did an amazing job on the print of our tshirts. Our shirts sizing was off though… not wrong, but the sizes weren't customary and this amazing company sent us new shirts. Best customer service I've experienced in a very long time. Thank you SO much! We will order more soon! :)
Hey Chris! Thanks so much for your review! We are always happy to help!
The Rush Tees Team, Josh specifically, was so helpful with our purchase of 100 shirts. Josh was fast to respond and assist us in placing our large order. The kind of customer service that brings us back. The Alexander House Recovery Board appreciates you and will be customers in the future! Highly recommend
Hey Rebecca! Thank you for the great review! We look forward to helping you with all of your future orders and we appreciate your business!
I spent over $150 on four custom women's tank tops. I ordered them two and a half weeks in advance. The estimated delivery time for standard shipping was well within the window of when I needed them by. However, the shirts came days late. I was told that because I didn't upgrade my shipping there were no guarantees and estimates stated on the website are clearly inaccurate. The tracking shows my package sat at the post office for 3 days before being delivered. I've never seen this with any other service provider and the customer service is deplorable. There are many other options for shirts and I will never choose this one again.
Hi Summur, Thank you so much for your feed back regarding your recent order. I tried reaching you by phone and email. Please reach out to me directly and I will be happy to help make this right for you!
Best,
Laura Wojtusik
The Customer Experience Team
O: 800-620-1233
Rushordertees.com, A Division of Printfly Corporation
A Proud Member of INC 5000 Fastest Growing Private Companies
Rush Order Tees is a very professional company who responds to your needs, and goes above and beyond! I had a wonderful experience with them, and I will certainly be ordering from them in the future. Very few companys are like Rush Order Tees in terms of correspondance and communication with their customers. I will definitely be notifying other human resource departments of their excellence. Thank you so much for a positive experience!
Hey Michael! Thank you for the great review! Wed appreciate your business and referrals! We look forward to continuing to work with you!
Nancy Contreras from customer service was incredibly helpful. We had a minor problem with the delivery and she took care of it right away without any questions asked. She made my buying experience with RO extremely positive. Many thanks, Nancy.
Thank you for the feedback Mac! Nancy is wonderful and we are always happy to help!
Answer: They are very legit. You should go to them first. And second if the first time doesn't work.
Answer: Easy to get a hold of them but they still are unhelpful
Answer: Super easy! I had concerns about my design and wanted to see if they could reprint it in a larger font. I just reached out to the chatting service on their website, then received an email explaining my options within five minutes.
Hey Csilla! We are so sorry that happened, but we are always happy to help!