Overview
RushOrderTees has a rating of 4.7 stars from 1,529 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RushOrderTees most frequently mention customer service, live chat and top notch. RushOrderTees ranks 4th among T Shirts sites.
He answered my questions and reassured me that they would take my direction as intended for the product.
Owen was great, he answered my questions and made me feel comfortable that my issue will be resolved.
Owen is such a valued member of the team, we love to hear this! Thank you
Rushordertees always has great, fast customer service. I love this tee shirt company for my softball team! Great
We feel the love and are sending it right back at you! Thank you for this!
Needed 100 shirts made and shipped swiftly. They provided excellent service on their website and via the chat.
Wow, so glad to see we could get this project taken care of for you. Thank you so much!
Responded super fast and was so helpful! I appreciated the quick turnaround and response, makes me life easier!
We do our best to make it easy peasy! Thank you so much
Luke was very helpful in putting my order on hold so I could refine my design. And he made sure he coordinated this with production.
The force is strong with him. Thank you!
Angel was quick and great at their job and helped me solve a change of a shirt sizes with my order which is greatly appreciated
He is a true gem, thank you for this!
I noticed that the my company logo had an extra letter in it. Once I sent a message that problem was resolved within 10 minutes.
So glad we could get your design updated and just how you want it. Thank you for this feedback
Tyler H. Was a great help in figuring out the details of pricing before I ordered so I knew exactly what my options were and what the costs would be!
He is such a valued member of the team and we are glad you experienced why that is. Thank you!
UPDATE: I decided to add 2 stars because I was eventually provided with correct prints (still too late for my event) as well as a full refund. I do want to mention, however, that it is a little shameful this only came AFTER I left my original poor review. I doubt it would have happened otherwise. Overall, the product offered is quality when done correctly and they made a decent effort to make things right, even if it was just to help their reviews.
I ordered 4 aprons. One of the 4 was almost printed correctly, and the other 3 were clearly printed when one of the colors was low. I understand things happen, so I politely provided pictures and requested replacements. When the replacement arrived, I received one medium T-shirt with a graphic I have never seen before in my life. I contacted customer service again, provided pictures including the shipping label with my correct name and shipping address. I let them know I need my correct aprons in the next couple days so that I have them for the event. They said they couldn't get them to me in time, and advised me they could send me replacements that would arrive the day after the event, or I could send back the items for a refund. I checked on the website the same day, and if I had ordered new aprons after being told they wouldn't arrive until after, I would be able to pay extra for rush shipping and have them delivered the day BEFORE my event. I demanded they ship new aprons to me with the rushed shipping, and now they are either dragging behind or ignoring me. Guess I'll have to use the crappy original prints at the event. If they fix this in time, or refund me for used aprons, then I'll come back and edit this review.
Hi Elijah,
So sorry this has been your experience! I know you've been in contact with Hope from our Customer Experience Team and she was able to rectify the situation. If you need anything further feel free to reach out to me directly.
- Alyssa, Customer Experience Manager
a.seiders@rushordertees.com
Came to Gerldine to just confirm my deisgn would be as my notes described. She was awesome and got me all set to go! Thank you so much!
Awesome! Geraldine is great!
Always a great experience. I have been ordering my shirts for several years and there has never been a disappointment.
Luke was able to answer all of my questions and was very patient with me as I had to step away for another call.
Luke is the best :)
This brand definitely has the best customer service ever. Most seamless shopping experience I have ever had.
Real people. Unreal service. Love when our customers confirm this. Thank you!
Geraldine V. was so helpful. I appreciated the fast response and the easy access to customer service.
We are lucky to have such a fantastic lady on our team. Thank you for this!
Luke was extremely efficient, knowledgeable and friendly. It was a pleasure dealing with him. Great customer service!
He is such a great member of the team and you can see why! Thank you for this
Answered my questions with ease. Never hesitated to make sure I was comfortable with the answers provided.
We are really grateful for the lovely people on our team and so glad when our customers show them the love they deserve. Thank you so much!
Customer representative helped me and if timely fashion was pleasant to deal with and solved my issue.
We are always here and ready to help! Thank you
Talked to Chris and Tyler, both super helpful, answered all my questions and made sure my order was exactly what I wanted. Great stuff!
That's a stellar pair to have help you, thank you for the kind words!
The shirts were made so fast and shipping was even faster, the quality of the print is amazing overall very happy with my order
We surprise ourselves sometimes with our speed! SO glad we impressed here. Thank you!
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- Philadelphia, PA
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