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RushMyPassportReviews 5,128

3.5

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From the business

RushMyPassport.com is the #1 most trusted U.S. Passport Service. We save you time and a trip to the passport office. Our network of registered couriers nationwide are able to get your passport expedited in as little as 24 hours. The process is easy and quick. The moment you place your order it will be routed to one of our highly trained U.S. passport and visa specialists who will email you detailed instructions, passport applications and documents. Our proprietary software will track your order through the entire process. We can assist with applications for first time applicants, passport renewals, lost or stolen passport replacements, child passports, second passports and name and address corrections, We are proud to be voted the #1 service by The Wall Street Journal.


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RushMyPassport Reviews Summary

RushMyPassport has a rating of 3.5 stars from 5,128 reviews, indicating that most customers are generally satisfied with their purchases. RushMyPassport ranks 1st among Passports sites.

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Josh B.
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Great service thanks
May 15, 2017

Great service thanks

Date of experience: May 15, 2017
Gina M.
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Rush my passport was great!
January 23, 2017

Rush my passport was great! So quick and easy. They were so helpful throughout the whole process. It's a relief to have my passport in hand and to have received it so quickly.

Date of experience: January 23, 2017
M S.
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Great service and great customer service
January 23, 2017

Great service and great customer service. Reps were cordial and patient and were always able to assist me. Passport showed up in more than enough time. THank you.

Date of experience: January 23, 2017
Mahlon T.
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Custom Service was very helpful & knowledgable
January 23, 2017

Custom Service was very helpful & knowledgable. I would definitely go this route again, NO WORRIES. They keep you informed and are expedient.

Date of experience: January 23, 2017
DAVID V.
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Easy to navigate
January 21, 2017

Easy to navigate
One week faster than promised.
Painless. If you are in a rush,this is the way to go
Same price as others
No issues. Good communicators each step of the process which keeps you from getting anxious! Did mine and my wife's.

Date of experience: January 21, 2017
Gabriel G.
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January 21, 2017

Date of experience: January 21, 2017
Marino J.
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It was quick and simple
January 20, 2017

It was quick and simple. Thank you and have a nice day.

Date of experience: January 20, 2017
Kendra B.
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Johanna was very sweet and helpful
January 19, 2017

Johanna was very sweet and helpful. I appreciated her honesty when I questioned fees about a passport card and how it was used by people. She offered to credit back money if I wanted to change my mind about the passport card before I sent my packet in! Very easy to work with!

Date of experience: January 19, 2017
Terri N.
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Great service given the high stakes involved
January 19, 2017

Great service given the high stakes involved. I am so excited to have my passport.

Date of experience: January 19, 2017
Neany I.
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Rush My Passport comes through again with Outstanding service. Meeting all of our needs and expectations.

Date of experience: January 19, 2017
Harold F.
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January 18, 2017

Date of experience: January 18, 2017
Kathleen J.
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Clear instructions, great assistance and follow up faster than promised

Date of experience: January 18, 2017
Lilly F.
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I found the process of renewing the passport difficult. Once I contacted Rushmypassport.com I had no more anxieties as they walked me through every step. Especially helpful was when I stood in line at the Passport office, your agent went through each paper I had to turn in, how many and in what order. It went very smoothly and I couldn't be happier. Thank you very much.

Date of experience: January 18, 2017
Guy A.
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Everything was super smooth
January 17, 2017

Everything was super smooth. Great communication with constant updates on the process and helpful emails to facilitate getting the passport so fast. Antonio did a great job with my particular case and while I was expecting to receive my renewed passport on our about January 26, it came on January 16. Great, great service. Thanks Antonio!

Date of experience: January 17, 2017
Joanna A.
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Excellent service, would strongly recommend to anyone hesitant. I needed a passport urgently due to 2 deaths in my family and realized that my passport was due to expire and would not cover my trip.
The instructions with rushmypassport were clear and simple to follow. They would also provide updates to where your passport was in the process also. I had so much stress with this trip home, I was just so relieved that my passport was not an added stress and I felt it was in good hands.:)

Thank you rushmypassport!

Date of experience: January 17, 2017
Stephanie L.
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Other then a piece of paper not being in my first set of paperwork... which I made copies of everything I sent. I feel it was misplaced. The customer service was great. The response time was fantastic and I would use them again

Date of experience: January 17, 2017
William J.
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I am terrible with forms, and being too old to have grown up with computers, am frequently confused by the language and don't know what is wanted - so end up making an error, or missing a small but crucial direction, that sends me back around to redo a long detailed form. I had to call you back several times for help and advice and each time your person was patient, pleasant and helpful. What a relief! Can't thank you guys enough.

Date of experience: January 17, 2017
SCOTT R.
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The service was great!
January 16, 2017

The service was great! I sent them my old passport on a Tuesday and by Friday that same week I have my new 2nd passport and my old passport back in my hands.

I cannot say enough good things about their service.

Date of experience: January 16, 2017
Darren Y.
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The RushMyPassport service was super easy and the agent that I worked with, Quincy V., was extremely helpful and professional. He advised on every step to ensure that the processing would happen in a timely manner as expected and delivered as promised. The RMP automated system kept me updated at every step and I received my passport by the deadline that was expected. Supper service and very competitive on price.

Date of experience: January 16, 2017
Ricky D.
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January 15, 2017

Date of experience: January 15, 2017