business logo of RushMyPassport

RushMyPassportReviews 5,128

3.5

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

RushMyPassport.com is the #1 most trusted U.S. Passport Service. We save you time and a trip to the passport office. Our network of registered couriers nationwide are able to get your passport expedited in as little as 24 hours. The process is easy and quick. The moment you place your order it will be routed to one of our highly trained U.S. passport and visa specialists who will email you detailed instructions, passport applications and documents. Our proprietary software will track your order through the entire process. We can assist with applications for first time applicants, passport renewals, lost or stolen passport replacements, child passports, second passports and name and address corrections, We are proud to be voted the #1 service by The Wall Street Journal.


How would you rate RushMyPassport?
grey star
grey star
grey star
grey star
grey star

RushMyPassport Reviews Summary

RushMyPassport has a rating of 3.5 stars from 5,128 reviews, indicating that most customers are generally satisfied with their purchases. RushMyPassport ranks 1st among Passports sites.

This company responds to reviews on average within 4 days

Instant Feedback

1 review

We monitor reviews for authenticity

Stephanie H.
0 reviews
0 helpful votes
Follow Stephanie H.
Unfollow Stephanie H.
Share Review
Report Review

...
June 30, 2017

Date of experience: June 30, 2017
Joe K.
0 reviews
0 helpful votes
Follow Joe K.
Unfollow Joe K.
Share Review
Report Review

It wasn't overnight but it worked and saved our vacation in Sweden

Date of experience: June 30, 2017
Carol S.
0 reviews
0 helpful votes
Follow Carol S.
Unfollow Carol S.
Share Review
Report Review

...
June 28, 2017

Date of experience: June 28, 2017
Mark P.
0 reviews
0 helpful votes
Follow Mark P.
Unfollow Mark P.
Share Review
Report Review

...
June 28, 2017

Date of experience: June 28, 2017
Bonnie U.
0 reviews
0 helpful votes
Follow Bonnie U.
Unfollow Bonnie U.
Share Review
Report Review

Excellent service!
June 28, 2017

Excellent service! I was a little nervous because I had such a short window between international trips to renew my passport, but everything went perfectly, and the new passport was delivered well ahead of schedule. The instructions were clear and concise, the agents I spoke with were friendly and helpful, and they sent constant email updates letting me know the status of my renewal. Worth. Every. Penny.

Date of experience: June 28, 2017
Richard H.
0 reviews
0 helpful votes
Follow Richard H.
Unfollow Richard H.
Share Review
Report Review

...
June 27, 2017

Date of experience: June 27, 2017
Kadi C.
0 reviews
0 helpful votes
Follow Kadi C.
Unfollow Kadi C.
Share Review
Report Review

Excellent service!
June 26, 2017

Excellent service! I highly recommend using Rush My Passport services! Clarence Standish was outstanding and professional in assisting to ensure my passport was expedited. In addition, Charlene was invaluable in handling last minute documentation. This was 1st Class all the way!

Date of experience: June 26, 2017
Beverly H.
0 reviews
0 helpful votes
Follow Beverly H.
Unfollow Beverly H.
Share Review
Report Review

Quick fast and easy
June 26, 2017

Quick fast and easy

Date of experience: June 26, 2017
john c.
0 reviews
0 helpful votes
Follow john c.
Unfollow john c.
Share Review
Report Review

I am going on a cruise in 3 weeks and realized my passport was going to expire in less than the 6 month time frame. I used Rush My Passport expedied service and received the renewal in 7 days. I was nervous at first but everything was handled perfectly. Recommend highly

Date of experience: June 26, 2017
TNTerence O.
0 reviews
0 helpful votes
Follow TNTerence O.
Unfollow TNTerence O.
Share Review
Report Review

I was counting on home run timing for my son's passport, so I called Customer Service a couple times to ensure I was following the exact right process. Getting a different person each time I called, I still got crystal clear directions for the clarifications I needed to keep my teenager on task. Excellent service, passport delivered without a hitch, and crisis avoided (in my wife's eyes)...thanks to rushmypassport.com for the guidance and performance.

Date of experience: June 26, 2017
Lee F.
0 reviews
0 helpful votes
Follow Lee F.
Unfollow Lee F.
Share Review
Report Review

The service provided was professional, accurate, reliable and friendly.

I was in a real pinch having planned a vacation and finding out just one week prior to my departure that my passport had expired.

Rush my passport guided me through the process via their clear instructions on their website and also over the phone with personal and attentive service. My representative,Quincy, was particularly helpful.

My passport arrived on time as promised and I had a wonderful vacation.

Kudos to rushmypassport.com! I would certainly highly recommend their service.

Date of experience: June 25, 2017
Daniel R.
0 reviews
0 helpful votes
Follow Daniel R.
Unfollow Daniel R.
Share Review
Report Review

Friendly, helpful and consistent customer service! Was impressed with the level of communication during the complete process! Many thanks!

Date of experience: June 25, 2017
Janice N.
0 reviews
0 helpful votes
Follow Janice N.
Unfollow Janice N.
Share Review
Report Review

...
June 22, 2017

Date of experience: June 22, 2017
Carie J.
0 reviews
0 helpful votes
Follow Carie J.
Unfollow Carie J.
Share Review
Report Review

Great Experience!
June 22, 2017

Great Experience! Got my passport a few days before I really needed it. Contacted customer service over the phone and through chat multiple times and each time they were very helpful. Would recommend this service to anyone who needs a passport fast!

Date of experience: June 22, 2017
Rick R.
0 reviews
0 helpful votes
Follow Rick R.
Unfollow Rick R.
Share Review
Report Review

Great service
June 21, 2017

Great service. I had a nice phone call to verify my package. Thank you so very much.

Date of experience: June 21, 2017
Virginia U.
0 reviews
0 helpful votes
Follow Virginia U.
Unfollow Virginia U.
Share Review
Report Review

Your customer service department is awesome!
June 21, 2017

Your customer service department is awesome! They are extremely patient, informative and knowledgeable about the process. They make you feel at ease. My passport arrived as scheduled and I most appreciated the routine updates! Thank you!

Date of experience: June 21, 2017
Vivienne N.
0 reviews
0 helpful votes
Follow Vivienne N.
Unfollow Vivienne N.
Share Review
Report Review

Simply put the service was fantastic
June 21, 2017

Simply put the service was fantastic. The staff were patient with me calling because I was anxious to get my passport. I would highly recommend this service. Thank you rush my passport!

Date of experience: June 21, 2017
Jim N.
0 reviews
0 helpful votes
Follow Jim N.
Unfollow Jim N.
Share Review
Report Review

A bit expensive but they do get you what you need when you need it.

Date of experience: June 21, 2017
Ira D.
0 reviews
0 helpful votes
Follow Ira D.
Unfollow Ira D.
Share Review
Report Review

Needed rush service for passport renewal
June 20, 2017

Needed rush service for passport renewal. You know...your heading out of the country for the first time in 5 years only to realize that your passport is expiring before you leave! Rushmypassport was highly rated on internet. Sooooo, I said "what the heck?" Much to my surprise, they were spot on from the call I made to them for more info to communications alerting me on progress of process and the final delivery in record time! WELL worth the money! If you are in my situation, don't even hesitate. You will not be disappointed. Thank you folks! Had an AWESOME trip, by the way. Bon voyage!

Date of experience: June 20, 2017
Cynthia C.
0 reviews
0 helpful votes
Follow Cynthia C.
Unfollow Cynthia C.
Share Review
Report Review

Online forms could be more user friendly but staff was very helpful when I called with questions. Service was as promised and updates and follow up were reassuring.

Date of experience: June 20, 2017