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RushMyPassportReviews 5,128

3.5

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From the business

RushMyPassport.com is the #1 most trusted U.S. Passport Service. We save you time and a trip to the passport office. Our network of registered couriers nationwide are able to get your passport expedited in as little as 24 hours. The process is easy and quick. The moment you place your order it will be routed to one of our highly trained U.S. passport and visa specialists who will email you detailed instructions, passport applications and documents. Our proprietary software will track your order through the entire process. We can assist with applications for first time applicants, passport renewals, lost or stolen passport replacements, child passports, second passports and name and address corrections, We are proud to be voted the #1 service by The Wall Street Journal.


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RushMyPassport Reviews Summary

RushMyPassport has a rating of 3.5 stars from 5,128 reviews, indicating that most customers are generally satisfied with their purchases. RushMyPassport ranks 1st among Passports sites.

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Larry W.
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The service was outstanding!
September 29, 2017

The service was outstanding! Quick and easy.

Date of experience: September 29, 2017
Glen A.
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I lost my passport about 15 days before I was going on a trip to Mexico. I was anxious about not being able to travel but found Rush My Passport on the internet. I received excellent customer support during the paperwork process and received my new passport within 7 working days. I'm very happy with the entire experience and looking forward to my trip.

Date of experience: September 28, 2017
Janice N.
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Service was great your Internet site was a little hard to navigate but your people helped us out tremendously thanks again

Date of experience: September 27, 2017
Fast a.
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Fast, efficient, and seamless
September 27, 2017

Fast, efficient, and seamless. My passport arrived before I expected it.

Date of experience: September 27, 2017
Kris R.
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Customer Service Rep Nancy was the BEST!
September 27, 2017

Customer Service Rep Nancy was the BEST!

Date of experience: September 27, 2017
Dr B.
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I do not have much patience for companies that advertise that they are the best and then I find out they are mediocre at best. This is not the situation with rushmypassport.com. They delivered everything they promised and the did it ahead of schedule. Established professional skills and the best service I have received in a long time. If you use rushmypassport and follow their directions you will be very pleased with the results.

Dr. Byron Augustin

Date of experience: September 26, 2017
Carolina A.
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Delivered exactly as promised
September 25, 2017

Delivered exactly as promised.

Date of experience: September 25, 2017
Ray L.
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Excellent service
September 25, 2017

Excellent service. Received my passport well before the committed date. Would definitely use their service again if needed. Will recommend to anyone needing this service.

Date of experience: September 25, 2017
Susan X.
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It was stressful realizing my passport had expired with a trip already planned. Everything was explained well and the person I worked with on the phone was very competent, easing my anxiety about using such a service. My passport was delivered 3 days prior to the expected delivery date.

Date of experience: September 25, 2017
Kathy H.
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The first customer service person I talked with was very dry. Voice was not happy. Other then that everything was good.

Date of experience: September 23, 2017
B G.
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I had a family emergency and utilized the services to be able to travel! Customer service was excellent, friendly and the process was easily explained. Price is comparably to the competition and I selected these services due to the customer representative excellent communication skills.
Thank you guys for being helpful in a stressful time in my life!

Date of experience: September 22, 2017
Dan H.
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Maria Cespedes was very clear in her instructions and extremely professional. A pleasure to deal with and my passport arrived earlier than promised.

Date of experience: September 21, 2017
Hope L.
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They made the process easy and helped me feel less stress about my trip.

Date of experience: September 21, 2017
Nick R.
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Walked me through everything, Always answered my question in a calm and relaxed voice not rush me off like other companies I tried to use.

Date of experience: September 19, 2017
Cheryl D.
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Everything went really smooth
September 19, 2017

Everything went really smooth. Would totally recommend to everyone. The customer service rep was very pleasant.

Date of experience: September 19, 2017
Rick E.
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Passport arrived must quicker than I anticipated
September 19, 2017

Passport arrived must quicker than I anticipated. It was a nice relief.
Great service.

Date of experience: September 19, 2017
Vickey M.
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Very well informed staff
September 17, 2017

Very well informed staff. Kind helpful very professional.

Date of experience: September 17, 2017
Keith O.
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I couldn't be more pleased with the quick and accurate service. Better than I expected. We can now finalize our trip plans with confidence. Thank you 100%

Date of experience: September 15, 2017
T S.
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I had previously used RushMyPassport for a quick trip when my previous passport had expired. Then, when I lost that new passport during a move, the replacement passport was covered under the service agreement I had initially signed with RushMyPassport within the last year. Lucky me! Of course, I needed it for an overseas trip I was taking in 14 days, so they again - rushed my passport, hand walking it through the process for me. I was so thankful that they were so kind, thorough and never made me feel bad for losing it during my move. I highly recommend RushMyPassport!

Date of experience: September 14, 2017
Edward K.
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Delivered as promised
September 14, 2017

Delivered as promised. A little pricey however.

Date of experience: September 14, 2017