business logo of RushMyPassport

RushMyPassportReviews 5,128

3.5

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

RushMyPassport.com is the #1 most trusted U.S. Passport Service. We save you time and a trip to the passport office. Our network of registered couriers nationwide are able to get your passport expedited in as little as 24 hours. The process is easy and quick. The moment you place your order it will be routed to one of our highly trained U.S. passport and visa specialists who will email you detailed instructions, passport applications and documents. Our proprietary software will track your order through the entire process. We can assist with applications for first time applicants, passport renewals, lost or stolen passport replacements, child passports, second passports and name and address corrections, We are proud to be voted the #1 service by The Wall Street Journal.


How would you rate RushMyPassport?
grey star
grey star
grey star
grey star
grey star

RushMyPassport Reviews Summary

RushMyPassport has a rating of 3.5 stars from 5,128 reviews, indicating that most customers are generally satisfied with their purchases. RushMyPassport ranks 1st among Passports sites.

This company responds to reviews on average within 4 days

Instant Feedback

1 review

We monitor reviews for authenticity

Dean P.
0 reviews
0 helpful votes
Follow Dean P.
Unfollow Dean P.
Share Review
Report Review

...
November 26, 2017

Date of experience: November 26, 2017
Maria R.
0 reviews
0 helpful votes
Follow Maria R.
Unfollow Maria R.
Share Review
Report Review

Just thank you this service save my trip
November 26, 2017

Just thank you this service save my trip. I'm so thankful somebody thought on this kind of service everybody was so profesional helped me on every step.

Date of experience: November 26, 2017
Maggie O.
0 reviews
0 helpful votes
Follow Maggie O.
Unfollow Maggie O.
Share Review
Report Review

Tons of anxiety when I realized my passport would be expiring before a trip.
I ordered the Rush Service (6-9 business days) and my passport actually arrived in 6 days.
Everyone was super professional.
Really happy with such a positive outcome.

Date of experience: November 24, 2017
Paul H.
0 reviews
0 helpful votes
Follow Paul H.
Unfollow Paul H.
Share Review
Report Review

We had a little bump when I first called
November 22, 2017

We had a little bump when I first called. Maybe rep was having a bad day. Asked for manager, who really stepped up and went out of his way to make sure everything was handled. Great finish.

Date of experience: November 22, 2017
Tsailing F.
0 reviews
0 helpful votes
Follow Tsailing F.
Unfollow Tsailing F.
Share Review
Report Review

The agency delivers everything on time and the status updates is very helpful.

Date of experience: November 22, 2017
Jake I.
0 reviews
0 helpful votes
Follow Jake I.
Unfollow Jake I.
Share Review
Report Review

Fast, easy, helpful
November 21, 2017

Fast, easy, helpful. Can't thank this site enough!

Date of experience: November 21, 2017
Bill X.
0 reviews
0 helpful votes
Follow Bill X.
Unfollow Bill X.
Share Review
Report Review

All on time
November 21, 2017

All on time. No muss, no fuss.

Date of experience: November 21, 2017
Chari Q.
0 reviews
0 helpful votes
Follow Chari Q.
Unfollow Chari Q.
Share Review
Report Review

...
November 20, 2017

Date of experience: November 20, 2017
john E.
0 reviews
0 helpful votes
Follow john E.
Unfollow john E.
Share Review
Report Review

Faster than expected
November 20, 2017

Faster than expected. Good communication. A+

Date of experience: November 20, 2017
IS T.
0 reviews
0 helpful votes
Follow IS T.
Unfollow IS T.
Share Review
Report Review

Phenomenal service, especially from Monet
November 20, 2017

Phenomenal service, especially from Monet.
The entire team was extremely helpful, calm, and informative during such a stressful process.
Thank you!

Date of experience: November 20, 2017
Chris l.
0 reviews
0 helpful votes
Follow Chris l.
Unfollow Chris l.
Share Review
Report Review

Great service and really made it easy everyone was courteous and prompt

Date of experience: November 19, 2017
Christine M.
0 reviews
0 helpful votes
Follow Christine M.
Unfollow Christine M.
Share Review
Report Review

Very helpful!
November 19, 2017

Very helpful! And thorough

Date of experience: November 19, 2017
Manfred T.
0 reviews
0 helpful votes
Follow Manfred T.
Unfollow Manfred T.
Share Review
Report Review

Very easy and fast service
November 19, 2017

Very easy and fast service. Very professional crew

Date of experience: November 19, 2017
physician T.
0 reviews
0 helpful votes
Follow physician T.
Unfollow physician T.
Share Review
Report Review

Very organized, helpful for phone call questions, fast and efficient, very pleased.

Date of experience: November 18, 2017
Jasmine U.
0 reviews
0 helpful votes
Follow Jasmine U.
Unfollow Jasmine U.
Share Review
Report Review

I needed a passport fast!
November 17, 2017

I needed a passport fast! Saw this site when I applied for a birth certificate. I could not have asked for a better site. Everything was done in steps so it was very easy. They even gave you a checklist to make sure you had everything. And the phone service was great! You are always kept aware of the progress. Got my passport. Thanks RushMyPassort. You will like it!

Date of experience: November 17, 2017
Art D.
0 reviews
0 helpful votes
Follow Art D.
Unfollow Art D.
Share Review
Report Review

Excellent service
November 17, 2017

Excellent service. Very streamlined and professional. Delivery on time and they informed me where my passport was at every step.

Date of experience: November 17, 2017
Christian O.
0 reviews
0 helpful votes
Follow Christian O.
Unfollow Christian O.
Share Review
Report Review

Very clear instructions and excellent communications via text and email. Highly rated service!

Date of experience: November 14, 2017
Stacy S.
0 reviews
0 helpful votes
Follow Stacy S.
Unfollow Stacy S.
Share Review
Report Review

I FOLLOWED THE STEP BY STEP INSTRUCTIONS AND IT WAS A CAKE WALK. I CALLED WITH A QUESTION ABOUT GETTING MY OLD PASSPORT BACK AND THE CUSTOMER SERVICE PERSON NICE, POLITE AND HELPFUL. GOT EVERYTHING I NEEDED IN LESS TIME THAN I EXPECTED AND I AM VERY HAPPY! I WILL RECOGMEND YOU ALL AND USE YOU AGAIN IN ABOUT 10 YEARS! THANK YOU! Stacy Sutter
President, Summit VA Solutions

Date of experience: November 10, 2017
Tito S.
0 reviews
0 helpful votes
Follow Tito S.
Unfollow Tito S.
Share Review
Report Review

The overall service was excellent
November 10, 2017

The overall service was excellent. Kept me informed in every step of the process. Very knowledgeable and friendly customer service representatives. Thumbs up!

Date of experience: November 10, 2017
Dave P.
0 reviews
0 helpful votes
Follow Dave P.
Unfollow Dave P.
Share Review
Report Review

I needed to get some dental work done in Mexico, but ended up having to delay my traveling dates due to occupational challenges. Once my vacation time had been rearranged and confirmed, I made my airline reservations early in order to get a great rate, then discovered upon doing my on-line check-in that my passport had expired just a few weeks earlier. I needed a very quick turnaround in order to meet my wife in Mexico, who had already arrived a few days before me, and ensure I could make my scheduled appointments. Everything was handled discreetly and professionally, navigating the website made everything clear and precise, and one easy phone call confirmed all my documentation was in order and concluded the whole transaction. I was able to get my passport the night before my flight was scheduled, even though I had to change my flight details last-minute, and get through a busy week-end. My information was sent on Friday afternoon using the downloaded pre-printed shipping label and I had my official United States passport and all of my submitted documents back by Tuesday. All of the heavy lifting was taken care of by RushMyPassport.com and put my mind at ease. What a stress reducer! If you need your documents quickly, I highly recommend you use the secure services offered by RushMyPassport.com! If I could, I would give them 10 Stars!

Date of experience: November 9, 2017