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RushMyPassportReviews 5,128

3.5

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From the business

RushMyPassport.com is the #1 most trusted U.S. Passport Service. We save you time and a trip to the passport office. Our network of registered couriers nationwide are able to get your passport expedited in as little as 24 hours. The process is easy and quick. The moment you place your order it will be routed to one of our highly trained U.S. passport and visa specialists who will email you detailed instructions, passport applications and documents. Our proprietary software will track your order through the entire process. We can assist with applications for first time applicants, passport renewals, lost or stolen passport replacements, child passports, second passports and name and address corrections, We are proud to be voted the #1 service by The Wall Street Journal.


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RushMyPassport Reviews Summary

RushMyPassport has a rating of 3.5 stars from 5,128 reviews, indicating that most customers are generally satisfied with their purchases. RushMyPassport ranks 1st among Passports sites.

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Kelli N.
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This service was easy and fast!
March 21, 2018

This service was easy and fast! Thank you!

Date of experience: March 21, 2018
Livier D.
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I didn't realize my passport was expired until Sunday night and I was leaving on Thursday; needless to say I was in full panic mode. They were amazing, and vary patient even when I called panicking. I got the passport first thing Thursday.

Date of experience: March 21, 2018
Ms C.
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I am very pleased with Rushmypassport
March 21, 2018

I am very pleased with Rushmypassport. They exceed all expectations in customer service, efficiency, and kindness. Special thanks to Brooke Harris, Naomi Delmont, and Russell Varecha. Without them I would not have been able to go on a "once-in-a-lifetime opportunity."

Date of experience: March 21, 2018
Victor W.
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Literally, the easiest renewal i have experienced. This is my third renewal. Great customer service! They called me.

Date of experience: March 20, 2018
Anthony R.
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I was amazed that I got my passport so quickly...what a great service for last minute travel opportunities!

Date of experience: March 20, 2018
Ronni R.
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Excellent service provided by every member of your team with whom I came in contact! And, my passport arrived four days earlier than your original estimate. Thank you all so much!

Date of experience: March 20, 2018
SD G.
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Excellent service!
March 19, 2018

Excellent service! The peace of mind and incredible customer service is worth every penny!

Date of experience: March 19, 2018
Bob T.
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I was notified that I needed 6 months on my passport prior to joining a cruise. The cruise was 5 months away and Rush my passport was very helpful in securing my new passport.

Date of experience: March 19, 2018
Allan R.
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What a fantastic service!
March 18, 2018

What a fantastic service!

I needed my passport in a hurry and needed this service.

When I contacted the service representative (Jason Austin), to help me insure I had everything in order he was very helpful and made the process go smoothly.

I received my items in plenty of time.
If you need this service, do not hesitate to let them help you. It works!

Date of experience: March 18, 2018
Satisfied I.
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Everything was great
March 18, 2018

Everything was great. I did not appreciate having to resend the signature letter again to a new address. This was an inconvenience but overall the people I spoke with especially Teddy was great.

Date of experience: March 18, 2018
Frank Q.
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March 18, 2018

Date of experience: March 18, 2018
Erich S.
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I realized my passport expired 4 days before my scheduled vacation. I used rush my passport with no problems and am writing this review from the bed of the hotel room waiting for my spouse to head out for the days adventure. I am grateful that I was able to keep my plans!

Date of experience: March 18, 2018
Christie X.
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March 17, 2018

Date of experience: March 17, 2018
Jan L.
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Customer Service walked me through things step by step.

Date of experience: March 16, 2018
Joe H.
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Very good, 5 stars
March 16, 2018

Very good, 5 stars.

Date of experience: March 16, 2018
Emily C.
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Getting a passport quickly is stressful
March 16, 2018

Getting a passport quickly is stressful - the agent that worked with me sat on the phone while I filled out the forms to make sure I did not skip or miss a thing...THAT is customer service! The passport arrived ahead of schedule so I never worried - THANK YOU

Date of experience: March 16, 2018
renuka U.
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It was quite sattisfying
March 15, 2018

It was quite sattisfying. They were available when contacted and guided appropriately and patiently. Courtious and helpful staff.

Date of experience: March 15, 2018
Roberto A.
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Excellent service and personnel very helpful answering my questions. I strongly recommend this organization to anybody needing a passport in a short period of time

Date of experience: March 15, 2018
Kraig M.
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I knew I was going going to be traveling soon, but I put off renewing my passport anyway. It was stupid of me. I panicked when I realized how little time I had before I had to travel again and how long it takes to get a passport the traditional (non-expedited) way.

I will admit that I balked at the price at first, but the results were -AMAZING-. I had my new passport in my hand 8 days after I sent in my paperwork. I could not be more amazed and delighted. I am truly in awe of the professionalism and excellent customer service I experienced.

Date of experience: March 15, 2018
esme O.
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Amazing service!
March 14, 2018

Amazing service! Every time I had a question, they were there to answer and it never felt as if I was bugging them constantly about it haha. Told me my order was supposed to get here on a certain date and it came even earlier. Would definitely recommend! :)

Date of experience: March 14, 2018