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RushMyPassportReviews 5,128

3.5

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RushMyPassport.com is the #1 most trusted U.S. Passport Service. We save you time and a trip to the passport office. Our network of registered couriers nationwide are able to get your passport expedited in as little as 24 hours. The process is easy and quick. The moment you place your order it will be routed to one of our highly trained U.S. passport and visa specialists who will email you detailed instructions, passport applications and documents. Our proprietary software will track your order through the entire process. We can assist with applications for first time applicants, passport renewals, lost or stolen passport replacements, child passports, second passports and name and address corrections, We are proud to be voted the #1 service by The Wall Street Journal.


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RushMyPassport Reviews Summary

RushMyPassport has a rating of 3.5 stars from 5,128 reviews, indicating that most customers are generally satisfied with their purchases. RushMyPassport ranks 1st among Passports sites.

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Karen L.
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My only concern is wondering what happened to the second copy of my daughter's application which had personal information on i.e. Her social security number. Other than that, the experience and overall satisfaction was fabulous. Would use you again in a heartbeat.

Date of experience: June 18, 2018
SHFlorida K.
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We sent the expired passport on a Monday
June 17, 2018

We sent the expired passport on a Monday. My son's passport was delivered to our door on the Thursday of the same week. The update e-mails were great, Tandra and her team supported us on the phone when we needed additional info.

Date of experience: June 17, 2018
Dick D.
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Your passport renewal service really came in handy. Instructions were easy to understand and followups with a rep were very helpful and friendly. Thank you

Date of experience: June 17, 2018
Ted J.
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RushMyPasport met all my expectations and more. My new passport arrived well ahead of the promised date. I would not hesitate to use there service again if needed. Thanks RushMyPassPort for your excellent service!

Date of experience: June 17, 2018
Patrick A.
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Last minute trip with my daughter, realized my passport had expired. I contacted Rush My Passport and put my trust in them that my Passport would arrive in time. It arrived with time to spare. In my opinion don't worry, they know what they are doing. They keep you posted through the whole process. You don't always get a chance to go somewhere with your daughter, it is a great trip. One satisfied customer. Patrick

Date of experience: June 16, 2018
Infrequent T.
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My passport had been expired for several years and when I needed a passport on short notice RushMyPassport.com was a godsend. The website was clear; the different levels of price and service were well explained; the instructions were outstanding; and all the individuals I spoke to were professional, courteous, and knowledgeable. I would 100% recommend RushMyPassport.com to family and friends.

Date of experience: June 15, 2018
Judy S.
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...
June 15, 2018

Date of experience: June 15, 2018
Fran Z.
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I like that this service allowed me to continue with my day. It was like having someone on my behalf take care of business I need it done. I got my item in a fast timely fashion. I was so very satisfied with the result.

Date of experience: June 14, 2018
StephS Q.
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The customer service representatives were very knowledgeable and their instructions were very clear. I had to call back with a question and they were very helpful! I would definitely recommend them!

Date of experience: June 14, 2018
H E.
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Great service, very efficient and helpful customer servicw

Date of experience: June 14, 2018
Chris G.
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I had a great experience using Rushmypassport
June 14, 2018

I had a great experience using Rushmypassport. I am leaving for Mexico in 3 weeks and I did not have my passport. Not knowing if I was going to get it in time I used RushmyPassport and I received it 1 week early. I will definitely use RushmyPassport again and do recommend to others.

Date of experience: June 14, 2018
Portland T.
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The people that I dealt with were knowledgeable and friendly even when I had some random questions. I forgot to sign the application and they were on it immediately. I hope that I don't need to expedite again, but if I do I will certainly use this service again.

Date of experience: June 13, 2018
Dave R.
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June 12, 2018

Date of experience: June 12, 2018
James H.
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I put my passport somewhere "safe" so I wouldn't lose it. My trip was getting closer and I panicked but I never found it. I went to rushmypassport.com and was skeptical, but i was out of options. I'm extremely happy to admit how wrong i was to be skeptical! They were super friendly and helpful, and a week later, I had my new passport! Highly recommended if you are in a jam, or a hurry! I recommend them to anyone!

Date of experience: June 12, 2018
Curt G.
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RushMyPassport is smart
June 12, 2018

RushMyPassport is smart. I think they probably under-promise and over-deliver. Not a knock on them. Just an observation. We were a bit panicky as I would suspect most who call them are. They were calm and reassuring and did NOT steer me to the more expensive, but unnecessary options. Our two passports arrived before promised by several days. My only gripe is that they (as well as their competitors) seem a bit overpriced, but that is our fault for overlooking something as obvious as the expiration dates on our passports. And we are experienced travelers! All that being said, if anyone I know ever needs this type of service, I will recommend RushMyPassport.

Date of experience: June 12, 2018
Anne K.
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Customer service is OUTSTANDING!
June 12, 2018

Customer service is OUTSTANDING! Thank you so much for all of your help!

Date of experience: June 12, 2018
Peter S.
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The experience was quick, and highly efficient. The agents at rushmypassport were absolute professionals from beginning to end. I would highly recommend this service to all my friends, and associated.

Date of experience: June 12, 2018
Bryan J.
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Great service when in a timeline crunch
June 11, 2018

Great service when in a timeline crunch. Like the email updates on the steps/status - as well as the ability to track through FedEx. I do with the pricing was clearer - while the site does inform on the initial cost of the service - it ends up being much more with the fees for FedEx, as well as actual cost of passport.

Date of experience: June 11, 2018
Pam G.
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I had some unusual problems with my passport that was actually caused by another rush service. (which resulted in me missing my vacation with my family).

I was reluctant to try another Rush service again - but I started a new position with my Company which required an international trip in just a few weeks. I had no option.

I clearly was not going with the other service - so I tried RushMyPassort.com. I am glad I did. They understood the problem I had - and walked me thru the process - so that I could understand what was needed.

Date of experience: June 11, 2018
Rafi W.
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With clear instructions
June 8, 2018

With clear instructions - both on web and on the phone - it was easy to assemble the needed documents and the passport even arrived a day earlier than promised.

Thank you very much

Date of experience: June 8, 2018