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RushMyPassportReviews 5,128

3.5

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From the business

RushMyPassport.com is the #1 most trusted U.S. Passport Service. We save you time and a trip to the passport office. Our network of registered couriers nationwide are able to get your passport expedited in as little as 24 hours. The process is easy and quick. The moment you place your order it will be routed to one of our highly trained U.S. passport and visa specialists who will email you detailed instructions, passport applications and documents. Our proprietary software will track your order through the entire process. We can assist with applications for first time applicants, passport renewals, lost or stolen passport replacements, child passports, second passports and name and address corrections, We are proud to be voted the #1 service by The Wall Street Journal.


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RushMyPassport Reviews Summary

RushMyPassport has a rating of 3.5 stars from 5,128 reviews, indicating that most customers are generally satisfied with their purchases. RushMyPassport ranks 1st among Passports sites.

This company responds to reviews on average within 4 days

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Jennifer H.
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ALVIN TOMATTIS was helpful and professional
November 5, 2018

ALVIN TOMATTIS was helpful and professional. He ensured all my papers were in order before shipping them off. I got my new passport in less time than promised.

Date of experience: November 5, 2018
Tyler Z.
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November 5, 2018

Date of experience: November 5, 2018
juan h.
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November 5, 2018

Date of experience: November 5, 2018
joanne Y.
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Travelling for a family wedding, we did not realize our daughter's passport expired in May. Rush My Passport literally turned a minor's passport renewal around in less than 48 hours. Unbelievable! A special thank you to Teddy Etienne!
-Joanne

Date of experience: November 5, 2018
Jenni T.
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I was able to get my passport quickly with plenty of time to finalize my travel plans.

Date of experience: November 4, 2018
Suz H.
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This process can be an extremely stressful one and rushmypassport employees went above and beyond for me. I want to denote two employees that were particularly amazing - talking me through the process and working hard to make sure I not only had all the information I needed, but that things went my way as best as possible. Andi Thomas in the billing department proved exceptional - making my options clear and putting me at ease throughout the process. She additionally connected me to Angela Farmer, a visa specialist, who also spent extra time making sure I had all the information I needed. I was blown away by their care and attention to my particular case. I highly recommend both of these women receive recognition, a raise, or even a promotion - they are the only reason this process proved manageable.

Date of experience: November 4, 2018
Russ G.
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November 2, 2018

Date of experience: November 2, 2018
California
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Fantastic Service!
November 4, 2018

Every step of the process was professional and they have some of the best prices on the Internet. I received my passport 6 days earlier than expected. Highly recommended.! Rush My Passport is simply the best!

Date of experience: November 2, 2018
Adrianne R.
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It is a bit pricey but I did not have to do anything but fill out the forms and get it to them - they did all the work and I got my passport back within 2 weeks

Date of experience: November 2, 2018
Judith S.
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Great response time
November 2, 2018

Great response time. Great customer service. Will use again.

Date of experience: November 2, 2018
Ethan T.
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November 2, 2018

Date of experience: November 2, 2018
Mike X.
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November 1, 2018

Date of experience: November 1, 2018
Donamechelle D.
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Rush my passport is fast, convenient, and they are very helpful, worth the price.

Date of experience: November 1, 2018
Pete G.
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Amazing job
November 1, 2018

Amazing job. Extremely fast service. A little expensive but compared to other similar businesses, very competitive rates. Great customer service too. I will definitely recommend.

Date of experience: November 1, 2018
Bo G.
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Excellent service
November 1, 2018

Excellent service. Very responsive with clear instructions.

Date of experience: November 1, 2018
Lisel K.
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This woman is amazing and should get a raise!
October 31, 2018

This woman is amazing and should get a raise!

Date of experience: October 31, 2018
Sandy P.
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This was the best customer service experience I have ever had the pleasure of working with. I called in 2 times to get assistance and each time they were so helpful and patient with me and always were very concerned that I was comfortable with the outcome and stayed on the line until my understanding was spot on. I love this company. Thank you so much.

Date of experience: October 31, 2018
Stephen T.
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I was very pleased with this service
October 30, 2018

I was very pleased with this service.

Date of experience: October 30, 2018
Nora I.
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Best price
October 30, 2018

Best price. Everything done as promised.

Date of experience: October 30, 2018
John G.
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The customer support was knowledgeable and calm when most customers like me are in a panic.
Throughout the process, all of the folks I dealt with were terrific. I don't write a lot of reviews but these people took a bad situation and made it right.
They hire well and train even better. Kudos to this company.

Date of experience: October 30, 2018