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RushMyPassportReviews 5,127

4.5

From the business

RushMyPassport.com is the #1 most trusted U.S. Passport Service. We save you time and a trip to the passport office. Our network of registered couriers nationwide are able to get your passport expedited in as little as 24 hours. The process is easy and quick. The moment you place your order it will be routed to one of our highly trained U.S. passport and visa specialists who will email you detailed instructions, passport applications and documents. Our proprietary software will track your order through the entire process. We can assist with applications for first time applicants, passport renewals, lost or stolen passport replacements, child passports, second passports and name and address corrections, We are proud to be voted the #1 service by The Wall Street Journal.


rushmypassport.com
West Palm Beach, FL
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RushMyPassport Reviews Summary

RushMyPassport has a rating of 4.5 stars from 5,127 reviews, indicating that most customers are generally satisfied with their purchases. RushMyPassport ranks 1st among Passports sites.

This company responds to reviews on average within 7 days

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1 review
Jeff N.
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Amie Figueroa and the rest of the team at Rush My Passport did a great job in getting my family their passports in time for our upcoming trip. I called a couple a few times with questions and the staff was extremely helpful and professional. I highly recommend this company and its services.

Date of experience: July 3, 2014
LESTER S.
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Great service And Communications
July 3, 2014

Great service And Communications

Date of experience: July 3, 2014
W S.
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I have to say that it was a breath of fresh air doing business with James Rosier and rushmypassport.com! The service was five star all the way and exceeded my expectations!I will recommend James to my friends and associates without reservation!

Date of experience: July 3, 2014
Don B.
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I'm 84 years old and James Rosier help made it very easy.

Date of experience: July 2, 2014
Wes B.
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Quick an easy just have documents ready
July 2, 2014

Quick an easy just have documents ready

Date of experience: July 2, 2014
Katie W.
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July 2, 2014

Date of experience: July 2, 2014
Margaret D.
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I cannot imagine how this service could be improved upon. The whole interaction from beginning to end was flawless, and even faster than advertised.

Date of experience: July 1, 2014
Diana M.
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I was scammed by another passport expediting company. Rush my passport got me my passport in 24 hours. Incredible!

Date of experience: July 1, 2014
Loretta G.
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The entire staff did an excellent job!
July 1, 2014

The entire staff did an excellent job!

Date of experience: July 1, 2014
Thomas R.
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You did exactly as represented you would and on time. That is sense of performance excellence.ps staff was very polite, happy and helpful when called...my second sense of performance excellence.

Date of experience: July 1, 2014
sarah m.
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July 1, 2014

Date of experience: July 1, 2014
Bill O.
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Very quick service
July 1, 2014

Very quick service. Ben Figueroa was a great manager!

Date of experience: July 1, 2014
Nathalie V.
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June 30, 2014

Date of experience: June 30, 2014
June D.
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Very fast, courteous service without any hassles or issues whatsoever. Would definitely use again and recommend to others as well. I didn't have to worry about anything but getting a current photo to send which was very easy here.

Date of experience: June 30, 2014
Edward B.
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I would like to thank the people of your company for helping me and my wife with procuring our visas to Russia. We would like to thank especially Alexandra Nivar for her professional assistance especially when there was a mixup in The Letter of Invitation which had to be redone. She was very helpful in putting us at ease.

Date of experience: June 30, 2014
Ralph M.
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Ben Figueroa was my customer representative who made this process seemless with no issues. I needed a passport ASAP due to work overseas and they were able to get it back to me faster than I thought. The website and customer service when I called was great. I always say, "if customer service is good, then Im sold". Great experience, I would highly recommend RMP if you want quick, reliable, and great service.

-RM

Date of experience: June 30, 2014
G W.
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I was literally in a state of panic when I couldn't find my passport and my trip was in 8 days. I had no idea that I could actually get a passport in that short amount of time until I did a Google search. I was very nervous because I had no idea if this company was legitimate or not especially for the amount of money that you need to spend when you're in this situation. They assured me via phone that if I following through on all instructions (having birth certificate, driver's license, required paperwork) that I would have my passport. I called and instant chatted with them several times. I highly recommend just calling them each time for faster service. Every agent stayed calm while I was in my panic and went through all required information to help me. They were extremely professional and my agent Ben F. Did an amazing job of staying on top of my case. Highly recommend this company!

Date of experience: June 30, 2014
MAL R.
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The service was exactly as promised
June 30, 2014

The service was exactly as promised. I needed my passport for one trip and needed to renew before a second trip so I could not go through the standard renewal. Trying to get an appointment at a local post office and township office would not allow me time to get my passport renewed. In addition the post office personnel were rude and unhelpful. Rush My Passport was the answer. For the price paid it was well worth avoiding the hassle of dealing with the post office. I had one minor hiccup with the online process and one call to customer service took care of the issue. The customer service was prompt, professional and friendly. Instructions on how to proceed were very clear and easy to follow. Status e-mails were sent through the entire process so I knew when my application was received, when it was being processed, when it was complete, and when the new and old passport were being shipped back to me. I will use them for all mine and my families future passport renewals. I cannot rate Rush My Passport with anything but the highest scores.

Date of experience: June 30, 2014
Catherine P.
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Please commend Ben Figueroa for the excellent job. He was very helpful and knowledgeable and I received the renewed passport without any problems, completely as expected according to the schedule he told me.

Date of experience: June 29, 2014
Ashtyn L.
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The service I received was unbelievable!
June 29, 2014

The service I received was unbelievable! I was informed of the process each step of the way. Thanks for saving our vacation

Date of experience: June 29, 2014