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RushMyPassportReviews 5,127

4.5

From the business

RushMyPassport.com is the #1 most trusted U.S. Passport Service. We save you time and a trip to the passport office. Our network of registered couriers nationwide are able to get your passport expedited in as little as 24 hours. The process is easy and quick. The moment you place your order it will be routed to one of our highly trained U.S. passport and visa specialists who will email you detailed instructions, passport applications and documents. Our proprietary software will track your order through the entire process. We can assist with applications for first time applicants, passport renewals, lost or stolen passport replacements, child passports, second passports and name and address corrections, We are proud to be voted the #1 service by The Wall Street Journal.


rushmypassport.com
West Palm Beach, FL
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RushMyPassport Reviews Summary

RushMyPassport has a rating of 4.5 stars from 5,127 reviews, indicating that most customers are generally satisfied with their purchases. RushMyPassport ranks 1st among Passports sites.

This company responds to reviews on average within 7 days

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1 review
Christine M.
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Very pleased with the service and the staff
February 2, 2015

Very pleased with the service and the staff. They expedited very quickly and answered all my questions during the process. I would highly recommend and definitely use this site again :)

Date of experience: February 2, 2015
Katherine G.
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We needed a passport for my daughter to participate in a orphan mission trip to Haiti and rushmypassport.com made it happen! They were there to answer every question, provide additional information that I required to assure a smooth process and were friendly while doing so. We received an email progress report too at every step once the information was submitted. I would highly recommend this service.

Date of experience: February 2, 2015
Boutak U.
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Excellent website
February 2, 2015

Excellent website. Efficient follow-ups. Superb customer service. Exceeded my expectation. Highly recommended.

Date of experience: February 2, 2015
Troy S.
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February 2, 2015

Date of experience: February 2, 2015
FIORELLA D.
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Except for the price, that I consider a little expensive, the service was outstanding

Date of experience: February 2, 2015
Richard W.
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Expensive!
February 2, 2015

Expensive!

Date of experience: February 2, 2015
Myrna U.
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I have to admit, I was a little leery at first but once I contacted the customer service they were helpful and eased my worries. My request was for a 10 day, and received my documents and passport within the 10 days. It is $$ but worth the service.

Date of experience: February 1, 2015
Timothy J.
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February 1, 2015

Date of experience: February 1, 2015
Rhoda E.
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Very expensive but saved me lots of running around and research time. I learned a lesson...not to let passport expire! Renew immediately in case you have an unexpected trip.

Date of experience: January 31, 2015
maura s.
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Very happy with your service
January 30, 2015

Very happy with your service. Felt Bill Hess my customer care rep was very helpful in completing the service to get the passport in the timely manner which allowed me to travel out of the country...Thank you for the service... Maura and Marc Rubin (*******@aol.com)

Date of experience: January 30, 2015
Isabella G.
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I am very happy with the service from Rushmypassport. The instructions are very clear and when you call in as required they person who assists you is very helpful and reminds you of what you need to do. One service I inquired about required that my passport be required within 72 hours of travel. I could not wait to cut it that close and, although renewing through the post office would have taken 3 weeks for expedited servive, that would not have gotten me my daughter's passport in time. Rushmypassport gives you more options. I would definitely use this service again.

Date of experience: January 30, 2015
Barbara P.
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Very clear, step by step instructions!
January 30, 2015

Very clear, step by step instructions! This provided much needed certainty for what could have been a very stressful process. I would recommend this company to anybody for getting their passport. Worth every penny.

Date of experience: January 30, 2015
Carol A.
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Great, thank you
January 29, 2015

Great, thank you

Date of experience: January 29, 2015
James L.
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Service was extremely professional and complete and their customer service was great in keeping me informed during each step. They certainly understand this process.

Date of experience: January 29, 2015
Elizabeth S.
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I would like to acknowledge rushmypassport.com, and Alexandra Nivar in particular, for great communications, prompt service and willingness to go out of her way to facilitate the transaction. I will definitely suggest this agency to any one who needs visa.

Date of experience: January 29, 2015
Deborah J.
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The representatives I worked with were very helpful, friendly and guided me throughout the entire process. They explained what I needed and what to expect. The communication from rushmypassport is amazing. They alert you along the way the status of your account. They let me know when they received my documentation, when they examined it and when it was shipped back. I was never left wondering where things stood. I have already recommended them to my friend.

Date of experience: January 29, 2015
ina g.
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10 days before departure for Marzilan MX LEARNED USA PASSPORT COULD NOT EXPIRE WITHIN 6 months to be accepted enough said had 4 days to spare. Thank You. Ina

Date of experience: January 28, 2015
EP M.
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Excellent service
January 28, 2015

Excellent service. Their customer service was very helpful and they kept me apprised of the status of my order the entire time.

Date of experience: January 28, 2015
caryl w.
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I was extremely pleased with the service I received from RushMyPassport. I was initially hesitant to use an online service for such an important task, but time was of the essence. After researching a few companies I chose RMP and I am thrilled that I did. The customer service was exemplary with knowledgeable and polite representatives who gently walked me through the process. I was informed via email about the status of my renewal which was very helpful, and I received my documents within one week. I would recommend RMP to anyone that needs this kind of assistance. They are the only way to go.
Thank you for your efficient and kind service.
Caryl Watkins

Date of experience: January 28, 2015
Richard R.
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I was completely satisfied with your service and would use and recommend your service to other people. The update process was very helpful and the passport was deliver on time like promised.

Date of experience: January 27, 2015