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RushMyPassportReviews 5,127

4.5

From the business

RushMyPassport.com is the #1 most trusted U.S. Passport Service. We save you time and a trip to the passport office. Our network of registered couriers nationwide are able to get your passport expedited in as little as 24 hours. The process is easy and quick. The moment you place your order it will be routed to one of our highly trained U.S. passport and visa specialists who will email you detailed instructions, passport applications and documents. Our proprietary software will track your order through the entire process. We can assist with applications for first time applicants, passport renewals, lost or stolen passport replacements, child passports, second passports and name and address corrections, We are proud to be voted the #1 service by The Wall Street Journal.


rushmypassport.com
West Palm Beach, FL
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RushMyPassport Reviews Summary

RushMyPassport has a rating of 4.5 stars from 5,127 reviews, indicating that most customers are generally satisfied with their purchases. RushMyPassport ranks 1st among Passports sites.

This company responds to reviews on average within 7 days

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1 review
Crosby J.
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Excellent service and easy to use
March 7, 2015

Excellent service and easy to use.

Date of experience: March 7, 2015
CJL T.
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Just as advertised
March 6, 2015

Just as advertised. Worked well and good step by step notification process.

Date of experience: March 6, 2015
Robert X.
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Without rushmypassport.com I wouldn't have been able to take a Caribbean vacation I won in a drawing. Whenever I had any customer service questions I could call and be immediately connected with a customer service representative (no talking robots that ask 100 questions).

Customer service knew the answers to my questions and would stay on the line until I was 100% sure I had what I needed. They delivered my passport to my door exactly when their website says they would.

Excellent service and would highly recommend to anyone needing a passport ASAP!

Date of experience: March 5, 2015
Richard Q.
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March 5, 2015

Date of experience: March 5, 2015
Buddy W.
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March 4, 2015

Date of experience: March 4, 2015
Aruba F.
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I had to get passport for my 17 year-old daughter ASAP. I contacted the rushmypassport on 2/23 (Monday), and got the passport on 2/27 (Friday). Since my daughter was still a minor, I had to find the post office that gave her an appointment on 2/24. Other than that, everything went smoothly. Instruction and follow-up were very clear. Only information I did not get from the rushmypassport, but the post office clerk was that I'd better use their money order, not personal check, because the passport will not be processed until the personal check gets cleared. Overall, I am satisfied with the service.

Date of experience: March 4, 2015
Steve R.
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Rush My Passport saved our trip
March 3, 2015

Rush My Passport saved our trip. I received instructions just minutes after I contacted them, they were easy to follow and detailed. When I called customer service, I talked to a real person not a machine message. Amie Figueroa did an outstanding job outlining my next step and answering any questions I had. Rush My Passport follows through with their promises. My passport arrived as expected when expected and I was constantly updated with progress reports.

Date of experience: March 3, 2015
J q.
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March 3, 2015

Date of experience: March 3, 2015
Nicole D.
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March 3, 2015

Date of experience: March 3, 2015
Anthony P.
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March 3, 2015

Date of experience: March 3, 2015
Denise M.
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Excellent
March 3, 2015

Excellent

Date of experience: March 3, 2015
Waheed D.
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This is a great company with an excellent service. If it wasn't for Rush My Passport, I would have been stuck overseas because I ran out of pages on my passport. Thanks to Rush My Passport, I no longer have to worry about not having enough pages on my passport. I now have a new passport with plenty of pages to use for the next 10 years. I got my new passport within 24hrs. The service is definitely worth the money. I highly recommend it to anyone who needs their passport renewed. Now I need to figure out how I am going to have my passport sent to me overseas as the only service I have here is DHL.

Date of experience: March 3, 2015
B J.
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I needed my husband passport renewed, he is currently working in Afghanistan and needed to be done in few days. From the beginning
RushMyPassport.com was notifying us by e-mail on every step of the process.We wore assigned a representative Mr. James Rosier who went above and beyond explaining and leading us through the process. It was nothing but a pleasure and the joy dealing with RushMyPassport.com and worth every penny. Thank you so much for making this experience so fast and easy and keep up with a great work and services.Special thanks to Mr. James Rosier.

Date of experience: March 3, 2015
Carter G.
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March 3, 2015

Date of experience: March 3, 2015
Stacy G.
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Everything went exactly as said
March 3, 2015

Everything went exactly as said. We received the passport within 4 days.

Date of experience: March 3, 2015
Antonio F.
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They did a fantastic job
March 3, 2015

They did a fantastic job. It was quick and they made it super easy.

Date of experience: March 3, 2015
Stephen S.
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Fast service
March 2, 2015

Fast service. They delivered as promised.

Date of experience: March 2, 2015
Richard J.
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I will say in all honesty that the Service proceedures are easuy to follow and the Service personell are quite friendly and extremely helpful and informative. I spoke with 4 different representatives during the time I was getting all of my information together for the Passport agency. Grace, Christy, Russ and Joe. It surprised me that all knew exactly what I had conversed to the others about and the follow-up was terifffic. Most importantly, I recieved my Passport within a week of contacting these folks and it arrived excatly when they said it would... Well done!

Rick Sullivnan
Scandinavian Micro Systems Inc.
Fort Lauderdale, Fl.

Date of experience: March 2, 2015
Maureen T.
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March 2, 2015

Date of experience: March 2, 2015
Anne A.
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I was very pleased with how reliable and fast this process was. It was literally seamless!

Date of experience: February 28, 2015