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RushMyPassportReviews 5,127

4.5

From the business

RushMyPassport.com is the #1 most trusted U.S. Passport Service. We save you time and a trip to the passport office. Our network of registered couriers nationwide are able to get your passport expedited in as little as 24 hours. The process is easy and quick. The moment you place your order it will be routed to one of our highly trained U.S. passport and visa specialists who will email you detailed instructions, passport applications and documents. Our proprietary software will track your order through the entire process. We can assist with applications for first time applicants, passport renewals, lost or stolen passport replacements, child passports, second passports and name and address corrections, We are proud to be voted the #1 service by The Wall Street Journal.


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RushMyPassport Reviews Summary

RushMyPassport has a rating of 4.5 stars from 5,127 reviews, indicating that most customers are generally satisfied with their purchases. RushMyPassport ranks 1st among Passports sites.

This company responds to reviews on average within 7 days

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1 review
Amy E.
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This was the best service ever!
April 15, 2015

This was the best service ever! They helped me every step of the way and were totally awesome!

Date of experience: April 15, 2015
Dave E.
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April 14, 2015

Date of experience: April 14, 2015
Jen F.
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You guys are amazing!
April 14, 2015

You guys are amazing! You made everything so easy and you were so helpful with both of my kids' rushed passports. Thank you for everything!

Date of experience: April 14, 2015
Maria E.
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Fantastic Service
April 14, 2015

Fantastic Service. Thanks.

Date of experience: April 14, 2015
Pam S.
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April 14, 2015

Date of experience: April 14, 2015
Lawrence R.
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Very professional and good customer contact and service. Thank you.

Date of experience: April 14, 2015
CYNTHIA A.
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Rush my passport customer service representatives (account managers?) walked me through the process step by step. They always made me feel as if I and my passport issues were important to them to get it right the first time every time I called to discuss my status with the next step and ask questions. They never got frustrated at my many questions and requests for clarification.

I like that the people answering the phone and sending emails always gave their first and last names, and spoke to me as a person, not a number to them.

I got my passport in a timely manner to make my 29th anniversary trip to Mexico!

Date of experience: April 13, 2015
Glenn B.
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They do exactly what they say they will, when they say it; you can count on them and their service. I used the service simply for the piece of mind (time NOT being critical this time), just knowing that they would manage my documents and deliver them safely to me. Great Job, thank you.

Date of experience: April 13, 2015
Gregory J.
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April 13, 2015

Date of experience: April 13, 2015
Cathy E.
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I was very nervous about this, but I was walked through the process with ease. Thank you very much for making this a pleasant experience.

Date of experience: April 13, 2015
Philip L.
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April 13, 2015

Date of experience: April 13, 2015
mIKE s.
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April 12, 2015

Date of experience: April 12, 2015
Inessa V.
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Superior customer service!
April 11, 2015

Superior customer service! I already recommend your company all my co-workers and friends!

Date of experience: April 11, 2015
Gail D.
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April 11, 2015

Date of experience: April 11, 2015
PATTI L.
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Delivery of passport as promised
April 10, 2015

Delivery of passport as promised. I am very pleased with the last minute assistance rushmypassport.com was able to provide when I needed a passport in a hurry for a medical emergency.

Date of experience: April 10, 2015
Diane Y.
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Very helpful attentive and fast turn around!
April 10, 2015

Very helpful attentive and fast turn around!

Date of experience: April 10, 2015
Paula S.
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Helpful ~ Thorough ~ Pleasant to deal with ~ Stand by what they promise ~ Knowledgeable ~ Customer Service is bar none, which is so rare now a days ~ would HIGHLY RECOMMEND.

Date of experience: April 10, 2015
Paul Y.
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I couldn't be more impressed with rushmypassport.com. Their customer support team guided me through every step to ensure the fastest service possible. I will absolutely recommend them in the future and will use them anytime I need a visa.

Date of experience: April 10, 2015
Alexander T.
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April 9, 2015

Date of experience: April 9, 2015
Ron O.
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Communications was the key to reduce the stress of waiting for the passport and they were right on point informing me of each stage of progress. I needed to make minute changes on the delivery end and they were handled quickly with accuracy.

Date of experience: April 9, 2015