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RushMyPassportReviews 5,127

4.5

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RushMyPassport.com is the #1 most trusted U.S. Passport Service. We save you time and a trip to the passport office. Our network of registered couriers nationwide are able to get your passport expedited in as little as 24 hours. The process is easy and quick. The moment you place your order it will be routed to one of our highly trained U.S. passport and visa specialists who will email you detailed instructions, passport applications and documents. Our proprietary software will track your order through the entire process. We can assist with applications for first time applicants, passport renewals, lost or stolen passport replacements, child passports, second passports and name and address corrections, We are proud to be voted the #1 service by The Wall Street Journal.


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RushMyPassport Reviews Summary

RushMyPassport has a rating of 4.5 stars from 5,127 reviews, indicating that most customers are generally satisfied with their purchases. RushMyPassport ranks 1st among Passports sites.

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Anthony J.
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Great service
August 26, 2015

Great service. If you need it fast, they are the ones.

Date of experience: August 26, 2015
Robert G.
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While the service was very good and our passports arrived within the time period specified, there was a delay in delivery by FedEx since they wrong street address had been provided to FedEx. This problem was resolved within a couple hours and delivery was received on intended day.

Still waiting to confirm that shipping cost credit has gone to my charge card since only one shipment charge was necessary for shipping both my and my wife's passports in each direction. Separate shipping charges were initially charged to my credit card for each passport renewal.

Date of experience: August 26, 2015
Satisfied C.
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Everyone was very nice and helpful
August 26, 2015

Everyone was very nice and helpful. They answered my many questions. I liked my experience very much.

Date of experience: August 26, 2015
DONALD K.
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Had my doubts at first
August 25, 2015

Had my doubts at first. It seemed like I was doing to much running around. However once the process got going I was very satisfied with the fast service.

Date of experience: August 25, 2015
Nina C.
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I need my passport urgent for my trip, they made it happen.
Thank you for all direction about preparing all documents, I received my passport in 2 days.

Date of experience: August 25, 2015
Elaine M.
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August 25, 2015

Date of experience: August 25, 2015
maureen Q.
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RushmyPassport did exactly as they advertised
August 25, 2015

RushmyPassport did exactly as they advertised.

Date of experience: August 25, 2015
Daniel H.
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Had a few issue at first
August 24, 2015

Had a few issue at first. After calling and getting them resolved it was smooth sailing. Outstanding over all.

Date of experience: August 24, 2015
SAMUEL D.
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I had no idea what I needed nor how to go about getting a passport. Rushmypassport's paperwork/instructions were easy to follow. When I had questions customer service explained what I needed to complete and expedited as much as possible. I am very impressed with this company and have already recommended this site to others. Keep up the great work.

Date of experience: August 24, 2015
Patricia M.
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At first we were receiving conflicting information about what information was needed. Then we worked with Sabrina Acquie and she was an outstanding employee! She double checked our paper work, corrected several forms for us and put our mind at ease that all paperwork was correct and ready to go! Our passports arrived and we are off on our trip before long. Many thanks to Sabrina Acquie for her outstanding customer service! Patricia and Wayne Beckett Portland, Oregon

Date of experience: August 24, 2015
William H.
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August 23, 2015

Date of experience: August 23, 2015
Matthew Q.
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Was very nervous doing this process, since time was short. Customer service was there when I called, no waiting. And helped through the process, step by step. Sent it off Monday, had the new passport in my hands Friday.

Date of experience: August 23, 2015
William A.
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August 23, 2015

Date of experience: August 23, 2015
AntheaLyne R.
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I needed a Passport quickly
August 21, 2015

I needed a Passport quickly. I was invited to attend my friend's parents 75th anniversary, and I discovered his secret -- he was going to announce our engagement at the same time -- to all his family and friends; I had less than 2 weeks! It never occurred to him that I might not have a Passport!

So, I contacted Rush My Passport.

Every time I had a question, James Rosier was right there to guide me through the process. My number one issue was, what I considered a big stumbling block, a travel itinerary -- I intended to drive, how was I to show an itinerary with the information requested?! James was right there explaining how to create a travel itinerary that the Government would accept.

After James answered all my questions, the forms were filled out & assembled, double checked the "Check List" (it became my bible), I sent off my application. From UPS to FedEx took 10 days. Thank you, Rush My Passport!

Date of experience: August 21, 2015
ZHENG K.
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August 21, 2015

Date of experience: August 21, 2015
Judith A.
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I was in a bit of a panic because my passport was expiring less than 6 months from the end of my trip to Europe. So I researched this company, found great reviews and decided to use them for my renewal. I found the directions and forms provided were good and very easy to follow. You could do everything on line and print it which was great for me. They let you know each step of the processing and when it is being mailed. It even came a few days earlier than expected. I thought the service was excellent.

Date of experience: August 20, 2015
Cynthia S.
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Amie Figueroa
August 20, 2015

Amie Figueroa
is fabulous! A million thanks!

Date of experience: August 20, 2015
Chris L.
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I cannot believe it!
August 20, 2015

I cannot believe it!

I was scheduled to fly international on Friday when I discovered on Sunday night that my passport had expired! I was devastated and started to look for a 'Hail Mary.' I found RushMyPassport.com and I had an updated, renewed passport by Wednesday evening! Amie Figueroa, who I worked with, was meticulous and ensured with me that I had everything lined up!

A great experience!

Date of experience: August 20, 2015
Bobbi L.
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I was in a professional pinch, not realizing my passport had expired until a week before I needed to leave the county. While I wasn't thrilled about having to pay extra money for my passport, it was worth the cost to get it done so efficiently. The staff that I was in contact with were helpful, polite and encouraging.
Thanks!

Date of experience: August 20, 2015
David A.
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I was very nervous about getting my passport in a short time period. Rush my passport service was excellent. They exceeded my expectations. Fantastic!

Date of experience: August 20, 2015