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RushMyPassportReviews 5,127

4.5

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From the business

RushMyPassport.com is the #1 most trusted U.S. Passport Service. We save you time and a trip to the passport office. Our network of registered couriers nationwide are able to get your passport expedited in as little as 24 hours. The process is easy and quick. The moment you place your order it will be routed to one of our highly trained U.S. passport and visa specialists who will email you detailed instructions, passport applications and documents. Our proprietary software will track your order through the entire process. We can assist with applications for first time applicants, passport renewals, lost or stolen passport replacements, child passports, second passports and name and address corrections, We are proud to be voted the #1 service by The Wall Street Journal.


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RushMyPassport Reviews Summary

RushMyPassport has a rating of 4.5 stars from 5,127 reviews, indicating that most customers are generally satisfied with their purchases. RushMyPassport ranks 1st among Passports sites.

This company responds to reviews on average within 7 days

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happy Y.
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August 19, 2015

Date of experience: August 19, 2015
David U.
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Please be advise that our Rep
August 19, 2015

Please be advise that our Rep. Was Mr. James Rosier; his assistance, insight and responsiveness was remarkable. A big thank you to him and the RushMyPassport team.

Date of experience: August 19, 2015
James M.
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Very quick and professional, I had zero problems
August 19, 2015

Very quick and professional, I had zero problems.

Date of experience: August 19, 2015
MIRCEA G.
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August 19, 2015

Date of experience: August 19, 2015
mblanchar B.
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Easy and convenient
August 18, 2015

Easy and convenient. Highly recommend. James Rosier was great to work with too!

Date of experience: August 18, 2015
Jane M.
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Thank you Johnathan for excellent service
August 18, 2015

Thank you Johnathan for excellent service. Really great.

Date of experience: August 18, 2015
Brian T.
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August 18, 2015

Date of experience: August 18, 2015
Corey D.
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James Rosier did a great job when I had questions and when I was in need of some quick help. Even when I was confused he never got frustrated and was always patient with me and willing to help!

Date of experience: August 18, 2015
Anthony W.
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Customer service was knowledgable and helpful and the service was painless and quick.

Date of experience: August 17, 2015
Gina M.
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I used your service since I lost my passport less than a week from my travel date. I have nothing but positive feedback. Your company was extremely helpful, professional and kept me in the loop throughout the entire process with both emails and phone calls. I would not have been going away on my already paid vacation without the assistance of Rush My Passport. Your company saved my vacation. Thanks again and I would definitely recommend this service to anyone who needs to use it. (Hopefully not often)

Date of experience: August 17, 2015
Jason D.
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Excellent service
August 17, 2015

Excellent service. We sent our paperwork on Tuesday, they received it on Wednesday and we had the completed passport back on Monday (my office was closed over the weekend). Throughout the process we were kept updated. Extremely pleased.

Date of experience: August 17, 2015
Marsha C.
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August 15, 2015

Date of experience: August 15, 2015
Camilla H.
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August 14, 2015

Date of experience: August 14, 2015
Qamil M.
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Hello my name is Qamil Meka, and I am very please to let you know that your service is indeed excellent. During this short process, my wife and I called the customer service line for several questions we had. A Passport is a legal document and since it was my first time renewing it through a website, my wife and I were a little skeptical about it. Fortunately the persons on the other side of the line, were very pleasant with us and answered every single question with patience and sensitivity, which made us feel comfortable.
Your service was faster than we expected, yes we have to pay extra money, but it was worthy. Now we are ready to go on our vacation with passports in hand. We are very, very satisfy!

Date of experience: August 14, 2015
Allen J.
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I was very satisfied in the service I received in processing expedited service on behalf of my grandson.
In particular, Bill Hess was absolutely wonderful to me, holding my hand step by step. I appreciated so much his immediate responses to my questions, return of phone calls and e-mails. He is to be commended for his performance. Thank you. Kay C. Lee o/b/o Allen J. Parker

Date of experience: August 14, 2015
A H.
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Honestly, this was well worth the money
August 14, 2015

Honestly, this was well worth the money. I realized a week before my trip that my passport had expired 3-years ago! I was desperate. I found rushmypassport.com via the State Dept. website and from beginning to end the process was seamless. Rushmypassport.com's customer service team deserves 1000% of the credit. As a consumer, I've been on the receiving end of terrible customer service more often than not. This customer service experience was like skipping through a field of daisies. They pick up the phone within 3 rings. No matter who I spoke with, they knew the status of my order, and advised me with cheerfulness and professionalism. Other companies could learn A LOT from Rushmypassport.com. Bravo.

New Hampshire

Date of experience: August 14, 2015
Nancy L.
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They came through when we needed a passport in a hurry. Excellent, professional service. They kept us informed every step of the way. We certainly could not have done this on our own in the same time frame. Highly recommended; expensive, but worth it!

Date of experience: August 13, 2015
David A.
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Although this service is a little bit pricey we would have lost thousands more had it not been available. The problem was taken care of quickly and relieved a great deal of anxiety for both my wife and myself

Date of experience: August 13, 2015
Jennifer F.
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This service save
August 13, 2015

This service save. My last minute vacation. Thank you thank you thank you. Great service

Date of experience: August 13, 2015
Dawn M.
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Awesome service!
August 12, 2015

Awesome service! I would use again and will refer to friends and family!

Date of experience: August 12, 2015