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RushMyPassportReviews 5,127

4.5

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RushMyPassport.com is the #1 most trusted U.S. Passport Service. We save you time and a trip to the passport office. Our network of registered couriers nationwide are able to get your passport expedited in as little as 24 hours. The process is easy and quick. The moment you place your order it will be routed to one of our highly trained U.S. passport and visa specialists who will email you detailed instructions, passport applications and documents. Our proprietary software will track your order through the entire process. We can assist with applications for first time applicants, passport renewals, lost or stolen passport replacements, child passports, second passports and name and address corrections, We are proud to be voted the #1 service by The Wall Street Journal.


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RushMyPassport Reviews Summary

RushMyPassport has a rating of 4.5 stars from 5,127 reviews, indicating that most customers are generally satisfied with their purchases. RushMyPassport ranks 1st among Passports sites.

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David G.
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You got the job done in a timely manner
September 4, 2015

You got the job done in a timely manner. Everyone we talked to was friendly and helpful. Next time we will be more carefu and not let our passports expire. Your services are very expensive.

Date of experience: September 4, 2015
Benjamin K.
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September 3, 2015

Date of experience: September 3, 2015
SHANON D.
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Fast service, and professional and courteous staff
September 3, 2015

Fast service, and professional and courteous staff.

Despite a minor setback with photo "distance" (a fault of CVS, not this service), we were able to re-group, get a new photo, and still have the passport back prior to my departure date.

Date of experience: September 3, 2015
James L.
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September 2, 2015

Date of experience: September 2, 2015
P A.
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Ken Altman is the BOMB!
September 2, 2015

Ken Altman is the BOMB! I have called upon him so many times over the years, whether for my passport, a family member's, and most recently for a staff member that wasn't fluent in English, and time after time, I'm impressed with his professionalism and efficency. Zero headaches and zero worries all make rushmypassport.com well worth the cost.

Date of experience: September 2, 2015
Cornelia C.
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The process with rushmypassport was easy, efficient, and reliable. As promised, I received my passport in the timeframe expected and was kept informed every step of the way with the status of the process. I highly recommend this service and will certainly use again in the future. Simple and hassle free!
Thank you,
Connie Bass

Date of experience: September 1, 2015
Clara M.
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Awsome to have my passport in one week!
September 1, 2015

Awsome to have my passport in one week! I can now relax and prepare for my vacation

Date of experience: September 1, 2015
BV P.
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I was skeptical in the beginning
August 31, 2015

I was skeptical in the beginning. It sounded too good to be true to get a passport renewed in 4 days, including one day each for the shipping either way. Also was skeptical about the authenticity of the site to begin with and of the business where I was shipping such an important document as the passport. My wife needed to join her new job and they needed the passport for verification. We found the passport was expired over the weekend before. We contacted RushMyPassport on Monday morning and got it in hand by Thursday. Their service is extremely professional and their instructions are extremely precise as there is practically no second chance in this transaction. Very satisfied. Period.

Date of experience: August 31, 2015
Zoe R.
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Fast
August 31, 2015

Fast. Efficient and receptive... What you want in service... You guys had it all. Thank you

Date of experience: August 31, 2015
Robert W.
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It was a great experience
August 31, 2015

It was a great experience. I called a few times with questions and was always able to reach someone fairly quickly. They were always courteous and answered all of my questions. I also think the price is very reasonable.

Date of experience: August 31, 2015
Lisa A.
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Used this company many times
August 30, 2015

Used this company many times. They never let me down, and they give you simple and easy instructions so that they can handle their end expeditiously for you. Thank you again!

Date of experience: August 30, 2015
Raul Q.
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As advertised
August 29, 2015

As advertised

Date of experience: August 29, 2015
P c.
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Bill Hess and Kyle Stewart were extremely thorough, patient, and helpful throughout the process of gathering my documents. It was a pleasure and a treat to use this service. My passports arrived right on time as promised.

Date of experience: August 29, 2015
Joel A.
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After realizing I was still going to have to visit the post office in addition to using this service I was questioning my purchase. Was I ever wrong. They stepped me through the process and caught several mistakes I was about to make that would have forced me to make another appointment with the post office and significantly inconvenience us. Was worth every penny even without the rush factor.
Thanks!
-Joel

Date of experience: August 28, 2015
Laurie T.
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Suddenly, 5 days before a long-awaited trip to Spain to hike the Camino de Santiago, I realized my passport had my old married name which didn't match the plane ticket. While I wept my husband got on Google and found Rush My Passport. We now sit at Detroit airport awaiting our flight to Paris. We love you, Rush My Passport!

Date of experience: August 28, 2015
Carol P.
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rushmypassport.com is AMAZING!
August 28, 2015

rushmypassport.com is AMAZING! I have traveled to Europe many times over the years, even to Russia for a month which required a VISA. Unfortunately, my passport - although valid for the duration of my upcoming trip - was rejected at the airport. While the rest of my family continued on to Europe, I was told I needed to get an expedited passport and try to catch up with them as soon as possible. On a Sunday evening, in a small town in the middle of nowhere, that seemed like a daunting task, but by mid-morning Monday, rushmypassport.com had me going in the right direction. Every single person I spoke to - Ben, Melissa, Bruce, Ruby, John Murray, and then James Rosier - they were all efficient, professional, and courteous. At a time when I could have felt utterly alone when dealing with documentation and a government agency - and in a time crunch! - they demystified the process and made it seem manageable. Everything happened just as they said it would, and when I bought a quicker service than I actually needed, Bruce made sure my fees were corrected. James added the finishing touches, and today my plans are back on track. To those who helped me whose names I can't remember, I hope your boss takes the time to find out who you are and to recognize you, too. You were all fantastic, and I really appreciate your service. I would recommend rushmypassport.com to ANYONE who needs quick, professional service with a caring, human touch. Thanks rushmypassport.com! Sincerely, Carol P.

Date of experience: August 28, 2015
Eloise F.
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August 27, 2015

Date of experience: August 27, 2015
Mark R.
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Awesome, more that met my expectations!
August 27, 2015

Awesome, more that met my expectations!

Date of experience: August 27, 2015
John A.
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My travel specialist (Amie Figureroa) made my experience seem effortless; she was patience and made sure I knew the procedure that needed to take place for accurate delivery.

Thank you Amie...

Date of experience: August 27, 2015
Edgar S.
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It is with great joy and satisfaction that i share my terrific experience with you. In my effort to expedite the last name change on my passport due to a pending cruise to the Eastern Caribbean, i came upon RushMyPassort via a Goggle search. Among the companies listed who perform this service, i choose RushMyPassport due to it name and the few reviews that i read.

I promptly completed the initial application online and to my positive surprise, the next day i was contacted by a RushMyPassport customer service representative. My name change requested service was assigned to AMIE FIGUEROA. She was truly outstanding. Her timely coordinations, planning, follow-up, attention to details, and execution were refective in my obtaining my updated passport in 7 business days as i had requested. I am ready for my first ever cruise. Without hesitation, i would recommend RushMyPassport company for your passport services to family, friends and any other individual or family or company that has a passport service requirement.

Thanks Amie Figueroa for your outstanding customer support and ensuring RushMyPassport provided the service that its advertised and promised on your website. Great job!

Date of experience: August 27, 2015