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RushMyPassportReviews 5,127

4.5

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From the business

RushMyPassport.com is the #1 most trusted U.S. Passport Service. We save you time and a trip to the passport office. Our network of registered couriers nationwide are able to get your passport expedited in as little as 24 hours. The process is easy and quick. The moment you place your order it will be routed to one of our highly trained U.S. passport and visa specialists who will email you detailed instructions, passport applications and documents. Our proprietary software will track your order through the entire process. We can assist with applications for first time applicants, passport renewals, lost or stolen passport replacements, child passports, second passports and name and address corrections, We are proud to be voted the #1 service by The Wall Street Journal.


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RushMyPassport Reviews Summary

RushMyPassport has a rating of 4.5 stars from 5,127 reviews, indicating that most customers are generally satisfied with their purchases. RushMyPassport ranks 1st among Passports sites.

This company responds to reviews on average within 7 days

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Robert M.
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February 1, 2016

Date of experience: February 1, 2016
Michael W.
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Antonio handled my Passport renewal from start to finish and walked me through the renewal application. Antonio also kept me updated throughout the renewal process. I will recommend rushmypassport.com to my family and friends.

Date of experience: February 1, 2016
Scott D.
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They were great
January 31, 2016

They were great. I made a mistake and they immediately helped me rectify the problem. Got my passport on time.

Date of experience: January 31, 2016
Verinder K.
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Excellent
January 30, 2016

Excellent. Keep up the good work.

Date of experience: January 30, 2016
Ken A.
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Excellent curtiouis fast and exact
January 30, 2016

Excellent curtiouis fast and exact. No problems.

Date of experience: January 30, 2016
Nancy C.
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January 29, 2016

Date of experience: January 29, 2016
Candace J.
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January 28, 2016

Date of experience: January 28, 2016
Mark W.
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Exemplary customer service focus from each person I spoke with. Johanna Jablon handled my case specifically and walked me through step by step. Johanna was patient, clear and very friendly. I would highly recommend this service.

Date of experience: January 28, 2016
Kimber T.
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Very satisfied with your service
January 27, 2016

Very satisfied with your service. You walked me through the whole process when I was in a panic because I had found out my passport was going to expire just short of 6 months of my trip to Panama.

Date of experience: January 27, 2016
Linda V.
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Great overall experience
January 26, 2016

Great overall experience.

Date of experience: January 26, 2016
Dave F.
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Bill Hess
January 26, 2016

Bill Hess -- He provided good customer support and answered most of my questions before I asked them. I did call a couple of times with questions and both times the support staff explained what I needed and ensured I would get my passport before I was leaving.

If you balance the cost of service vs peace of mind and the valve of not missing the trip, it is very affordable.

Date of experience: January 26, 2016
Ron B.
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January 25, 2016

Date of experience: January 25, 2016
Laurie S.
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Was a very quick and easy process
January 25, 2016

Was a very quick and easy process. Loved the check list that kept me on track of what documents needed to be completed. Worked with Bill Hess who was extremely helpful and clear on what my next steps would be. I even received my updated passports a few days before the original delivery date!
Thank you so much!

Date of experience: January 25, 2016
Cassie A.
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If every company operated as efficiently as Rush My Passport does the world would be a better place. Impeccable attention to detail in the customer service they provide. This makes getting your passport in time a breeze!

Date of experience: January 25, 2016
J A.
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The service is fast, easy and simple
January 25, 2016

The service is fast, easy and simple. Bill Hess, one of your representatives, was very helpful and patient when my computer (or its operator) were having difficulties downloading. He was great to work with!

Date of experience: January 25, 2016
Susan E.
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Saved.My.Life
January 22, 2016

Saved.My.Life.

Period.

Date of experience: January 22, 2016
KV J.
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Bill Hess was fantastic to work with and everything was very expedited in time for my overseas trip!

Date of experience: January 22, 2016
Michael S.
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Very thorough
January 22, 2016

Very thorough. Fast service and very friendly!

Date of experience: January 22, 2016
James L.
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January 21, 2016

Date of experience: January 21, 2016
Martin S.
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January 21, 2016

Date of experience: January 21, 2016