business logo of RushMyPassport

RushMyPassportReviews 5,127

4.5

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

RushMyPassport.com is the #1 most trusted U.S. Passport Service. We save you time and a trip to the passport office. Our network of registered couriers nationwide are able to get your passport expedited in as little as 24 hours. The process is easy and quick. The moment you place your order it will be routed to one of our highly trained U.S. passport and visa specialists who will email you detailed instructions, passport applications and documents. Our proprietary software will track your order through the entire process. We can assist with applications for first time applicants, passport renewals, lost or stolen passport replacements, child passports, second passports and name and address corrections, We are proud to be voted the #1 service by The Wall Street Journal.


How would you rate RushMyPassport?
grey star
grey star
grey star
grey star
grey star

RushMyPassport Reviews Summary

RushMyPassport has a rating of 4.5 stars from 5,127 reviews, indicating that most customers are generally satisfied with their purchases. RushMyPassport ranks 1st among Passports sites.

This company responds to reviews on average within 7 days

Instant Feedback

1 review

We monitor reviews for authenticity

Mark W.
0 reviews
0 helpful votes
Follow Mark W.
Unfollow Mark W.
Share Review
Report Review

I was a little confused about the whole process but once my application was sent I received excellent help from Antonio. He was very friendly and took the time to explain each step. The speed with which the renewal was processed was quicker than advertised. I would recommend "RushMyPassport" to anyone.

Date of experience: April 6, 2016
Thomas F.
0 reviews
0 helpful votes
Follow Thomas F.
Unfollow Thomas F.
Share Review
Report Review

Very informative staff
April 6, 2016

Very informative staff. When questions arose in the passport application process, a staff member was always a quick phone call away with the answer. Special thanks to Quincy V for expediting!

Date of experience: April 6, 2016
edward b.
0 reviews
0 helpful votes
Follow edward b.
Unfollow edward b.
Share Review
Report Review

Very pleased with the service
April 6, 2016

Very pleased with the service. Instructions were clear and concise, and customer services reps I spoke to during the initial process were very helpful.

Date of experience: April 6, 2016
Lowrey I.
0 reviews
0 helpful votes
Follow Lowrey I.
Unfollow Lowrey I.
Share Review
Report Review

Great Service and Great Customer Service
April 6, 2016

Great Service and Great Customer Service. They answered my questions as I was working through the process! Excellent!

Date of experience: April 6, 2016
michaela m.
0 reviews
0 helpful votes
Follow michaela m.
Unfollow michaela m.
Share Review
Report Review

...
April 5, 2016

Date of experience: April 5, 2016
MrFoxx M.
0 reviews
0 helpful votes
Follow MrFoxx M.
Unfollow MrFoxx M.
Share Review
Report Review

The customer service was excellent and beyond helpful! No question was left unanswered. We got our passport back in just 4 days with no problems. They saved us in a pinch for sure! Would HIGHLY recommend!

Date of experience: April 5, 2016
Macel P.
0 reviews
0 helpful votes
Follow Macel P.
Unfollow Macel P.
Share Review
Report Review

Quick, courteous and precise
April 5, 2016

Quick, courteous and precise. An excellent experience. Thank you for your very high degree of professionalism.

Date of experience: April 5, 2016
ROBERT J.
0 reviews
0 helpful votes
Follow ROBERT J.
Unfollow ROBERT J.
Share Review
Report Review

Excellent service
April 4, 2016

Excellent service. Patient and informed representatives that walk you through the process and make it much easier. I would definitely use this service again. Worth every penny!

Date of experience: April 4, 2016
Jose D.
0 reviews
0 helpful votes
Follow Jose D.
Unfollow Jose D.
Share Review
Report Review

...
April 4, 2016

Date of experience: April 4, 2016
Teresa Y.
0 reviews
0 helpful votes
Follow Teresa Y.
Unfollow Teresa Y.
Share Review
Report Review

I am fully satisfied with the services you provide. I needed a lot of guidance through the procedure and you are always very helpful and thorough. Thank you very much for providing such a great service!

Date of experience: April 4, 2016
Jed N.
0 reviews
0 helpful votes
Follow Jed N.
Unfollow Jed N.
Share Review
Report Review

I am absolutely amazed by this company
April 3, 2016

I am absolutely amazed by this company. Brilliant, organized, etc. I got my passport back right in time for my Mexico vacation. I am so impressed by this company.

Date of experience: April 3, 2016
Abby C.
0 reviews
0 helpful votes
Follow Abby C.
Unfollow Abby C.
Share Review
Report Review

I was very pleased with the services provided
April 3, 2016

I was very pleased with the services provided. The company was professional. They provided the services in a timely way and kept me informed about the timeline. And, they were helpful when I had questions about the process. I would definitely use them again, if I have the need.

Date of experience: April 3, 2016
Marco A.
0 reviews
0 helpful votes
Follow Marco A.
Unfollow Marco A.
Share Review
Report Review

...
April 2, 2016

Date of experience: April 2, 2016
Christopher A.
0 reviews
0 helpful votes
Follow Christopher A.
Unfollow Christopher A.
Share Review
Report Review

It was fast and relatively painless
April 2, 2016

It was fast and relatively painless. Such a better experience than standing in line all day at one of the larger Passport agencies.

Date of experience: April 2, 2016
Daniel M.
0 reviews
0 helpful votes
Follow Daniel M.
Unfollow Daniel M.
Share Review
Report Review

I was wary of using this site because some reviews were negative. I needed my passport in just over two weeks (a trip to Japan I knew well ahead of time, but like anyone reading this, we know how that works out). I went for broke and tried it out. I applied for the 5-9 business days option and got my passport over a week early! Thank you, Rushmypassport.com! I couldn't be a happier customer!

Date of experience: April 2, 2016
Paula f.
0 reviews
0 helpful votes
Follow Paula f.
Unfollow Paula f.
Share Review
Report Review

Like you, we needed our passports renewed and turned around quickly.
We had about two weeks before our trip - and using Rush My Passport had both passports back to us within a week. We are delighted with this service, and it made the whole process a breeze.

Date of experience: April 2, 2016
Whitney L.
0 reviews
0 helpful votes
Follow Whitney L.
Unfollow Whitney L.
Share Review
Report Review

...
April 1, 2016

Date of experience: April 1, 2016
John S.
0 reviews
0 helpful votes
Follow John S.
Unfollow John S.
Share Review
Report Review

...
April 1, 2016

Date of experience: April 1, 2016
Melvin V.
0 reviews
0 helpful votes
Follow Melvin V.
Unfollow Melvin V.
Share Review
Report Review

I was really pleased to get my passport update process... I made a mistake on it, but it was corrected and taken care of in less than 24 hours with their help and responsiveness. The money spent was well worth it and I got my passport 5 days before my trip!

Date of experience: April 1, 2016
Traveler D.
0 reviews
0 helpful votes
Follow Traveler D.
Unfollow Traveler D.
Share Review
Report Review

Very clear step by step service with customer service help a phone call away.

Date of experience: April 1, 2016