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RushMyPassportReviews 5,128

3.5

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From the business

RushMyPassport.com is the #1 most trusted U.S. Passport Service. We save you time and a trip to the passport office. Our network of registered couriers nationwide are able to get your passport expedited in as little as 24 hours. The process is easy and quick. The moment you place your order it will be routed to one of our highly trained U.S. passport and visa specialists who will email you detailed instructions, passport applications and documents. Our proprietary software will track your order through the entire process. We can assist with applications for first time applicants, passport renewals, lost or stolen passport replacements, child passports, second passports and name and address corrections, We are proud to be voted the #1 service by The Wall Street Journal.


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RushMyPassport Reviews Summary

RushMyPassport has a rating of 3.5 stars from 5,128 reviews, indicating that most customers are generally satisfied with their purchases. RushMyPassport ranks 1st among Passports sites.

This company responds to reviews on average within 7 days

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Maria E.
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Your staff was very helpful and understanding my questions. It was much easier then
I realized with the clear organized process you put in place.
Thank you for everything.

Maria

Date of experience: September 6, 2016
Cornelia S.
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...
September 6, 2016

Date of experience: September 6, 2016
Louise D.
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I was extremely satisfied with all of your Customer Service Agents. They were patience, kind, and very professional in taking care of my needs; further they promptly answered my questions to ensure that all of the processes of preparing the documents were properly in place.

Thank you,

Regards

Louise Dobbs - Barringer

Date of experience: September 4, 2016
Philip T.
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September 3, 2016

Date of experience: September 3, 2016
Belinda D.
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The customer service team went above and beyond to help me through the process. Each person that I spoke with was kind and professional. I really, really enjoyed talking with Megan...she is awesome! Thank you again for your fast and most helpful service.
Regards,
Belinda Stephens

Date of experience: September 3, 2016
Cassandra L.
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I am Truly Grateful for Rush my passport
September 3, 2016

I am Truly Grateful for Rush my passport. I was in a bit of a jam trying to get my passport I had less than 15 day before traveling out of the country. I contacted them and they put my mind at ease. Now mind you I did sees some bad reviews and I got a little nervous. After speaking to one of the Reps I was again at ease. I got all of my paper work to them by Wednesday and I was told I would have it in a week. I received it on the following Monday less than one week. Now that is what I call A+A+A+A+A+ SERVICE!

Date of experience: September 3, 2016
Reg B.
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They know their stuff!
September 2, 2016

They know their stuff! Do what they say and you will get your passport. Trust the process, don't sweat it.

Date of experience: September 2, 2016
Norbert P.
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My passport was lost or misplaced 24 hours before my international flight, although nothing could be done to salvage that trip and expenditures, this company promised and delivered my replacement passport In a week, their instructions were clear and easy to follow, the phone calls were always answered very quickly, very professional from A to Zimbabwe
Norbert Langys

Date of experience: September 2, 2016
RICKI T.
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I realized 3 days before my trip to Toronto for my nephew's wedding that my passport had expired. I couldn't take off from work and I checked on line for possibilities. Your site popped up first so I went for it. It does cost a lot of money but was worth it because otherwise I wouldn't be able to make the trip. The people were very helpful and professional. Thanks!

Date of experience: September 1, 2016
Charles M.
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Thank you for the wonderful service!
September 1, 2016

Thank you for the wonderful service! Everything went along just fine. You took immediate action on the errors I made in my documents and all was corrected swiftly and expeditiously.
Charles

Date of experience: September 1, 2016
Dana W.
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I was skeptical originally due to problems with other sites. I was VERY pleased with the services provided and Anthony was outstanding. Thank everyone involved in this order.

Date of experience: September 1, 2016
Mark G.
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Absolutely no problems. My passport was delivered on time as promised.

Date of experience: August 31, 2016
JES F.
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I highly recommend this service
August 31, 2016

I highly recommend this service. They team is super skilled at navigating the process, preparing you so there are not bumps in the road and following up with details and answering questions. They were informed, engaged and always available. I so appreciate the level of customer service and having my passport in my hand! Thank you!

Date of experience: August 31, 2016
DaCheze R.
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100% satisfaction
August 31, 2016

100% satisfaction. Guided my wife and I through the entire process, received passports as promised.
Thank you

Date of experience: August 31, 2016
Patricia A.
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Every thing went smoothly
August 31, 2016

Every thing went smoothly.

Date of experience: August 31, 2016
Trevor C.
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Very easy to understand process, timing was exactly as stated and they even found a mistake I made and made sure the updated paperwork was rushed through! Couldn't get much easier.

Date of experience: August 31, 2016
David W.
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Quick, seamless service
August 31, 2016

Quick, seamless service.

Date of experience: August 31, 2016
Gerald D.
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Fast, courteous, helpful, and very responsive
August 30, 2016

Fast, courteous, helpful, and very responsive. I am very pleased and would definitely use you again.

Date of experience: August 30, 2016
Robert G.
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The person with whom I spoke was very clear with his instructions.

Excellent!

Date of experience: August 30, 2016
willoughby l.
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Excellent, in all respects.Prompt, smooth, professional, on time,superb service

Date of experience: August 30, 2016