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RushMyPassportReviews 5,128

3.5

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From the business

RushMyPassport.com is the #1 most trusted U.S. Passport Service. We save you time and a trip to the passport office. Our network of registered couriers nationwide are able to get your passport expedited in as little as 24 hours. The process is easy and quick. The moment you place your order it will be routed to one of our highly trained U.S. passport and visa specialists who will email you detailed instructions, passport applications and documents. Our proprietary software will track your order through the entire process. We can assist with applications for first time applicants, passport renewals, lost or stolen passport replacements, child passports, second passports and name and address corrections, We are proud to be voted the #1 service by The Wall Street Journal.


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RushMyPassport Reviews Summary

RushMyPassport has a rating of 3.5 stars from 5,128 reviews, indicating that most customers are generally satisfied with their purchases. RushMyPassport ranks 1st among Passports sites.

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r g.
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Excellent service, well worth the money spent
September 14, 2016

Excellent service, well worth the money spent. Highly recommended.

Date of experience: September 14, 2016
Sheldon H.
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Dealt with Mr. Jason Austin
September 14, 2016

Dealt with Mr. Jason Austin. This service was amazing. A friend used a different company before me and did not receive his passport in time. I used your service and just as advertised, the passport showed up on time. Great service much appreciated! Will recommend to others!

Date of experience: September 14, 2016
Kelly C.
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I have had the pleasure of dealing with your company twice now. Jason Austin was my rep this time and he was awesome. Thank you again
Kelly

Date of experience: September 13, 2016
Eric S.
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They worked me through all the steps necessary, which was important as the process is complicated. If they hadn't taken the time to do that (and left it for me to figure out on my own), it would have been a much worse experience, and I'm not sure I would have gotten my passport in time.

Date of experience: September 13, 2016
Mary F.
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It was outstanding experience from start to finish
September 13, 2016

It was outstanding experience from start to finish. I would call customer service with simple questions several times during the application process and they were always helpful and professional. Excellent!

Date of experience: September 13, 2016
Jason F.
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Johana joblon
September 12, 2016

Johana joblon
Was my service provider all my questions and concerns were addressed,I received my passport everything was very satisfactory
Thanks

Date of experience: September 12, 2016
Kay C.
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All staff were knowledgeable, friendly and professional. It went very smoothly.

Date of experience: September 12, 2016
John O.
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Not knowing I couldn't order next day service due to my departure date - I over paid and never go a refund.

Date of experience: September 12, 2016
Barrett A.
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All the individuals I contacted at Rush My Passport were very pleasant and attentive. All of them answered my questions quickly and assistance was timely. I was very happy with my experience.

All of the personnel were outstanding and I want to mention Antonio St. Hilaire for his fantastic service.

Barrett A. Jung

Date of experience: September 9, 2016
Anonymous U.
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Easy process
September 8, 2016

Easy process. Alvin Tomattis was helpful and reviewed all the steps in the process to make sure there were no issues. Would use this company again if another emergency arises.

Date of experience: September 8, 2016
Nicole R.
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Very easy
September 8, 2016

Very easy. Received communication every step of the way. Would recommend and use again!

Date of experience: September 8, 2016
G f.
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...
September 8, 2016

Date of experience: September 8, 2016
Diego G.
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Your full service process eliminated the stress accompanied with the passport renewal process for me.

Date of experience: September 7, 2016
Elzbieta P.
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If asked I would highly recommend the service
September 7, 2016

If asked I would highly recommend the service. It takes worries out of the process of renewing your passport. Everything worked as advertised, and you will get a help along the way if needed. Great job, thank you...!

Date of experience: September 7, 2016
C W.
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Great experience
September 7, 2016

Great experience. Antonio helped us quickly resolve a issue related to size of passport photo. We received final completed passport in a extremely speedy timeframe even though we had to reshoot the photos.

Date of experience: September 7, 2016
Jai G.
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Very good service,Mr.Jason Austin was excellent in guiding me through. Thanks

Date of experience: September 7, 2016
FRANK A.
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Awesome awesome awesome!
September 6, 2016

Awesome awesome awesome! I didn't think I was going on vacation when my passport was lost. Sent them papers on wed. And Friday 8:15 am fed ex delivered my passport and I'm in Mexico writing this review! Can't say enough good things about them! Use them if you ever need a passport fast!

Date of experience: September 6, 2016
Brian M.
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Antonio was very helpfull
September 6, 2016

Antonio was very helpfull

Date of experience: September 6, 2016
Chris S.
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September 6, 2016

Date of experience: September 6, 2016
Denton F.
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My son was heading to Canada to play Jr. Hockey, I wasn't quick enough in getting his passport. So we called rushmypassport.com. I called once in the beginning because I was a little confused. They walked me through what I was doing. The passport even arrived a day ahead of what I was told it should. Which was cutting it close in the first place. They were very fast, professional, and helpful. I would use them again if I'm ever in a hurry for a passport.

Date of experience: September 6, 2016