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RushMyPassportReviews 5,127

4.5

From the business

RushMyPassport.com is the #1 most trusted U.S. Passport Service. We save you time and a trip to the passport office. Our network of registered couriers nationwide are able to get your passport expedited in as little as 24 hours. The process is easy and quick. The moment you place your order it will be routed to one of our highly trained U.S. passport and visa specialists who will email you detailed instructions, passport applications and documents. Our proprietary software will track your order through the entire process. We can assist with applications for first time applicants, passport renewals, lost or stolen passport replacements, child passports, second passports and name and address corrections, We are proud to be voted the #1 service by The Wall Street Journal.


rushmypassport.com
West Palm Beach, FL
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RushMyPassport Reviews Summary

RushMyPassport has a rating of 4.5 stars from 5,127 reviews, indicating that most customers are generally satisfied with their purchases. RushMyPassport ranks 1st among Passports sites.

This company responds to reviews on average within 7 days

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1 review
Roger L.
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Trustworthy!
April 14, 2019

Trustworthy! Efficient!

Date of experience: April 14, 2019
Bill C.
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Everything they advertised was true
April 14, 2019

Everything they advertised was true. Passport arrived on the day they told me it would. Customer service was able to answer my questions thoroughly and were very professional.

Date of experience: April 14, 2019
Deanna P.
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I am very impressed by how easy the step by step process was, the only problem I had was getting started at the government website. The instructions on printing the application was not clear enough for a novice like me. I had to call a relative for help. I will definitely use you again.

Date of experience: April 13, 2019
Kevin K.
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Company is very professional, organized, and efficient.

Every step of the process was well thought out. Timing was as advertised.

I couldn't be more please with the service and outcome. Great job!

Date of experience: April 12, 2019
Labgirl H.
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Very helpful personnel
April 11, 2019

Very helpful personnel. Web site was informative and very detailed. It outlined each step I needed to take. The process was a little pricey but well worth the peace of mind. If you need a passport and do not have much time, this is the way to go.

Date of experience: April 11, 2019
Robert T.
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I made a mistake in ordering and your company issued a credit, which I accepted, and Rush Your Passport was not obligated to issue. Not only that, your Billing Specialist, Andi Thomas, accommodated with all the facts very quickly. Andi gave me such a impression, that I can only believe that she is working for a company that has the correct mission in what they do. I will recommend, Rush, to anyone that needs your service and Andi.

Thank you,
Bob Torgerson

Date of experience: April 11, 2019
Marie O.
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April 10, 2019

Date of experience: April 10, 2019
Elizabeth C.
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Rush my passport was way above and beyond my expectations! They couldn't have been more helpful. My situation was complicated and they were always more than willing to help every time I called. I would definitely recommend them and I am thankful for this service!

Date of experience: April 9, 2019
C A.
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I was overwhelmed and freaked out that I had allowed my passport to expire and was now preparing for a trip. I was doubly stressed because I had not tried to get a passport since many of the rules changed.

So,I was relieved to know I could use the Rushmypassport services and get my passport in time.

The process was detailed and took some concentrated time on my part to get it right. I was able to check in with the professional agents when I had a question along the way.

I also appreciate the followup message to make sure I had received the new passport.

Date of experience: April 9, 2019
Jaye V.
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Great customer service
April 8, 2019

Great customer service. I was a bit overwhelmed and needed help identifying what forms to gather. Service was prompt, professional and helped me feel at ease. Once the documents were sent, the process and email status updates were awesome!

Date of experience: April 8, 2019
Karen O.
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The instant message customer service is excellent as well as the ability to track your order.

Date of experience: April 8, 2019
Lisa C.
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Awesome assistance and speedy reliable product.

Date of experience: April 8, 2019
Tyler R.
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Excellent, no hassle, very user friendly
April 8, 2019

Excellent, no hassle, very user friendly. Will absolutely refer this service in the future

Date of experience: April 8, 2019
Lester P.
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Order was not complete
April 6, 2019

Order was not complete. Received booklet, but not card. Paid for both.

Date of experience: April 6, 2019
Jessica L.
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Rushmypassport did everything they advertised and then some! Very patient, thorough, communicated throughout the entire process and followed through at every step. Gave the process pure peace of mind. Thank you Eliana Londono - a true professional

Date of experience: April 6, 2019
Donald W.
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April 6, 2019

Date of experience: April 6, 2019
Happy i.
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Renewing my passport with rushmypassport was the most professional, seamless transaction I have had in years! Right from the beginning the entire process was top notch! The representatives were efficient, very helpful and on their game! The emails I received from rushmypassport were concise, easy to reply to and very informative. I would highly recommend rushmypassport to anyone needing passport assistance!

Date of experience: April 5, 2019
Matt I.
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April 5, 2019

Date of experience: April 5, 2019
Michele S.
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Last minute discovery that my passport was expired before a planned girls get away. Faster service then promised. Off to the islands with my new passport in hand. Thank you rush my passport!

Date of experience: April 5, 2019
Stephanie C.
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RushMyPassport saved my life!
April 5, 2019

RushMyPassport saved my life! I thought my passport expired next year, but it actually expired last month. This would have been fine, except I had a wedding to go to in Mexico the next week! RushMyPassport had my passport to me 2 days before its expected delivery. The process was smooth; they kept me updated via text and email! Thank you so much!

Date of experience: April 5, 2019