Rugs.ca has a consumer rating of 2.8 stars from 5 reviews indicating that most consumers are generally dissatisfied with their purchases. Rugs.ca also ranks 12th among Carpets sites. The most common issues with Rugs.ca are around returns, which are more complicated than expected by some customers.View ratings trends
I wrote a terrible review thinking rugs.ca was in the wrong. I did not receive my rug yet. It was my fault not theirs. I gave them an error in my address. Their customer service has been fantastic.See positive reviews
Beware of this company. Don't get fooled by the low prices. The quality of the rugs is abysmal. The rugs are too thin that they don't lay straight as you unroll them. They have creases that are very visible. It is unbelievable. The worst part is they claim they offer 30-day hassle free returns, but guess what, they will charge you the price of your rugs to ship them back. What a joke. I would never ever recommend this company.See critical reviews
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