Rovio EntertainmentReviews 13

If I could give zero stars I would. Their game had an issue which cost me premium currency. At first I thought it was a network issue but it happened again and my network was great. I reached out to support to have what I lost returned and it took them over a week to respond. Then they only gave me half of what I lost and some bs about higher than normal volume. When you check reviews anywhere else you see that their response time is horrible. After they gave me have I reached out again and it took almost as long to respond and I got told there are strict guidelines for compensation. I wasn't asking for anything more than I lost and they refuse to make it right. Don't trust this company and don't give them any money they do not care for their player base.

Rovio Entertainment is a complete ripoff! The game in specific question is Angry Birds Transformers; although I have experienced these same issues with other Angry Birds games.The game has become deliberately more difficult to operate in that Rovio constantly removes free features. Leveling up is next to impossible because of everything changing to a subscription like design when its advertised as a free to play game. There are numerous glitches, especially when supposed upgrades occur. Support is a lie as well because when you report the issue, Rovio refuses to acknowledge the issue, refuses to refund cash or replace lost data/ items/materials. If they even answer you, their response is consistently the same; it's the players fault and they know that's very frustrating but there's nothing they can do. Rovio is a scam!

The games are over all good I miss things they got rid of like angry birds epic and I think they should update most of there games and make them harder (angry birds2) but still I love rovio's games

My game needed an update and while I was updating the game, something happened and I lost all of my progress. I reached out to the support team and they were working with me to get my information back. They asked me for my GPA number from my Google account. I sent them proof of who I was and how I spent money on their game. Long story short, I logged in to see if they ever fixed my game just to find that I was permanently banned from using the game. What a joke. I would bet they never had any intention to restore my game. Anyways, don't waste your time on this game. I got it to play with my kids, and I was so far just to lose it all and not be able to get my progress back after doing everything they asked to get it back. I'll have my kids delete this game too.

I had initially downloaded Angry Birds 2 to play with my nephews and got into the play. Just under 3 months into playing the game started glitching and not rewarding achievements... this hurt my group/clan which the game makes you join to progress fully. I tested the waters with customer support, which consistently blamed its consumers for the glitches and didn't make good with the rewards.

The games in app purchases came with an autoglitch that took all of what was bought and threw it in the garbage... the auto play setting has been permanently set in the tower of fortune to take all of your gems/cash.

You are being turned in and being credit card disputed. Your customer support team needs some schooling or simply new jobs. Fix your glitches and pay back what was stolen

This company has put a lot of effort and time into this tactic of extorting money. No money no progress. Sad this is what they do everyday. False advertising, already been caught stealing info from kids and no support of any kind. Great job of dropping the ball again Rovio.

I wrote a couple of days ago about how you are forced over and over again to accept your conditions. When you do the game goes back to level one. How many times do you need to accept the conditions. This has happened twice this week. I just lost an hot of free play plus other stuff. Please fix this, not just read reviews and do nothing, which seems to be happening.

Played angry bird for years but since 2018 it become a nightmare. The game freezes up and shuts down having to start again. I have deleted the app 3 times which I lost all progress and had to start all over again. Not to mention the Star Cup and their tournament. I have sent emails to Support and the answer is to pick to choices which did not help at all. It is very un respectfully to us as players. Just fix it I would rate this app minus 10

I had downloaded the pc demo of angry birds and decided to upgrade. Made the purchase from their site. They had no problem taking the money but 2 days later I still have not gotten the activation key from Rovio. I contacted support and was told I would have it within 24 hours. Still no luck. Contacted support again and still nothing. Will be contacting PayPal for a refund. This should have been an instant transaction and would have been with any other company. Buyers Beware!