business logo of Ross-Simons

Ross-SimonsReviews 13,227

4.7

From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...


ross-simons.com
Founded in 1952
Cranston, RI
+39
How would you rate Ross-Simons?
grey star
grey star
grey star
grey star
grey star

Ross-Simons Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.

This summary is generated by AI, based on text from customer reviews

service
1,377
shipping
50
quality
11,685
This company responds to reviews on average within 2 days

Instant Feedback

61,708 reviews
California
1 review
0 helpful votes
Follow Ariane G.
Unfollow Ariane G.
Send Message
Share Review
Report Review

Pearls beauty
June 16, 2022

I received the pearl and diamond pendant. I haven't
Wore it yet, but look forward to it.

Date of experience: June 16, 2022
Pennsylvania
1 review
0 helpful votes
Follow Carol R.
Unfollow Carol R.
Send Message
Share Review
Report Review

Lovely jewelry
June 16, 2022

I've ordered three lovely bracelets from you in the past and the ordering process is extremely easy and quick. As a senior citizen, I appreciate that! :)

Date of experience: June 16, 2022
Minnesota
1 review
0 helpful votes
Follow Bridget H.
Unfollow Bridget H.
Send Message
Share Review
Report Review

Great experience! My first order. Went smoothly! Shipped quickly. Beautiful rings!

Date of experience: June 16, 2022
Texas
1 review
0 helpful votes
Follow Ann L.
Unfollow Ann L.
Send Message
Share Review
Report Review

Easy and quick
June 16, 2022

Easy to order on line and received item one week after ordering.

Date of experience: June 16, 2022
Massachusetts
1 review
0 helpful votes
Follow Evyenia W.
Unfollow Evyenia W.
Send Message
Share Review
Report Review

————-//////—///-////////////////////////::::::::::

Date of experience: June 16, 2022
Florida
1 review
0 helpful votes
Follow BARBARA V.
Unfollow BARBARA V.
Send Message
Share Review
Report Review

Does not match picture
June 16, 2022

Picture was earrings of light blue and gold. What I received was dark blue and black! Ugh!

Date of experience: June 16, 2022
Texas
1 review
0 helpful votes
Follow Angela E.
Unfollow Angela E.
Send Message
Share Review
Report Review

What a piece of junk! It feels like gold painted plastic.

Date of experience: June 16, 2022
New Jersey
1 review
0 helpful votes
Follow Hyun L.
Unfollow Hyun L.
Send Message
Share Review
Report Review

Happy with my purchase
June 16, 2022

I liked everything about my purchase. Delivery was fast and wrapped nicely.

Date of experience: June 16, 2022
Maryland
1 review
0 helpful votes
Follow Darlene J.
Unfollow Darlene J.
Send Message
Share Review
Report Review

Beautiful
June 16, 2022

First time order Looking forward to my purchase. Very pleased. Will order again

Date of experience: June 16, 2022
Arizona
1 review
0 helpful votes
Follow Cynthia W.
Unfollow Cynthia W.
Send Message
Share Review
Report Review

A very reputable company!
June 16, 2022

Lovely jewelry with prompt service. We have used Ross-Simon's on many occasions.

Date of experience: June 16, 2022
Virginia
1 review
0 helpful votes
Follow Darlene O.
Unfollow Darlene O.
Send Message
Share Review
Report Review

Super Shop
June 15, 2022

Lots of choices, great prices and quality merchandise!

Date of experience: June 15, 2022
New Jersey
1 review
0 helpful votes
Follow Rosa R.
Unfollow Rosa R.
Send Message
Share Review
Report Review

Very pleased
June 15, 2022

Bracelet came quickly and lovely. The website was user friendly and easy to place my order.

Date of experience: June 15, 2022
California
4 reviews
0 helpful votes
Follow Judy U.
Unfollow Judy U.
Send Message
Share Review
Report Review

Disappointed I couldn't find multi pearl choaker, space between pearls... had to settle for longer strand... otherwise great!

Date of experience: June 15, 2022
Georgia
1 review
0 helpful votes
Follow Gnonkouet X.
Unfollow Gnonkouet X.
Send Message
Share Review
Report Review

Good
June 15, 2022

I like the earring that I ordered. I'm wearing now and will recommend to anyone.

Date of experience: June 15, 2022
Colorado
2 reviews
0 helpful votes
Follow Arlene M.
Unfollow Arlene M.
Send Message
Share Review
Report Review

Have bought from your company before, beautiful jewelry and great quality! Always satisfied with my purchases!

Date of experience: June 15, 2022
Georgia
1 review
0 helpful votes
Follow Patricia H.
Unfollow Patricia H.
Send Message
Share Review
Report Review

Good price
June 15, 2022

This is a very good price for crosses that are 14k gold. My grand daughters will love them. They will be their baptism gift from us.

Date of experience: June 15, 2022
Tennessee
1 review
0 helpful votes
Follow Shunta C.
Unfollow Shunta C.
Send Message
Share Review
Report Review

Fashion with Flair
June 15, 2022

I purchased a pair of gold and silver earrings and the quality was great, they looked just like the online picture, and the delivery was fast. I appreciated that they were well packaged and came with instructions on how to care for them. Will definitely order again!

Date of experience: June 15, 2022
Texas
1 review
0 helpful votes
Follow Trudy Z.
Unfollow Trudy Z.
Send Message
Share Review
Report Review

Ring
June 15, 2022

The silver ring that I ordered goes perfectly with the necklace and bracelet that I have.

Date of experience: June 15, 2022
Texas
1 review
0 helpful votes
Follow Marilyn O.
Unfollow Marilyn O.
Send Message
Share Review
Report Review

Have ordered several items over the years from RS and have never been disappointed. Your presentation boxes are lovely!

Date of experience: June 15, 2022
Texas
1 review
0 helpful votes
Follow Oletha I.
Unfollow Oletha I.
Send Message
Share Review
Report Review

Overall OK
June 15, 2022

I am not pleased with the fact that the jewelry box was crushed. It's a gift for a part in Saturday so I'm not happy with the damaged gift box.

Date of experience: June 15, 2022