Ross-Simons has a rating of 4.7 stars from 5,613 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ross-Simons most frequently mention customer service, good quality, and shopping experience. Ross-Simons ranks 1st among Engagement Rings sites.
Some items match the photos. Others don't. You need to see it in person by taking a chance. Return process is straightforward. Customer service experience so far is good over all. I'm satisfied with my purchase: 4/5. I ordered four simulated ruby, sapphire, and emerald rings and earring. Very happy with the garnet cluster ring. Returned the citrine ring because it has some defects. It happens. I recommend Ross Simons for shopping affordable jewelry.
I ordered an emerald bracelet for my wife, and it arrived with a broken clasp. We were disappointed but decided to process an exchange. The replacement arrived and seemed in better shape, however after wearing for one day, one of the links broke. The bracelet was beautiful, but the quality of craftsmanship is not on par with the price point. We will definitely NOT be purchasing jewelry from Ross-Simons again.
A dear friend of mine gave me an unfinished pearl necklace on a gold paper clip chain from R+S years ago, and I wear it ALL the time. Fast-forward a few years to an important gala fundraiser event I had to attend. I had a little extra cash and wanted to finish my gown with some gorgeous new jewelry without breaking the bank. R+S delivered--and left me with enough to splurge on a couple of extras on sale as well. R+S will be my go-to fine jewelry destination from here forward!
LOVE! I bought this ring in memory of my sweet Mom who loved heart jewelry. Lays flat, easy to wear.
Tip for consumers:
I’m a long time customer of Ross Simon. Great company to work with and buy from. Highly recommend.
Products used:
I buy jewelry.
What a beautiful memento! Thank you for being a valued Ross-Simons customer since 2007.
Very easy to make this purchase or order. Can't wait to get my photo charm necklaces.
Frequent buyer.
Beautiful and unique jewelry. Exactly as pictured! I'm very impressed with the quality of pictures on the website and that is why I ordered earrings and matching ring for myself. I love the design and craftmanship! I do have concerns, however how well the 18k gold over silver will weather. As new pieces, they look like 18K bright and shiny gold and I do not want them to tarnish and rub off to the silver under.
Extra care should be taken to maximize the lifespan of your gold over sterling jewelry. Remove your jewelry when you exercise, shower, or swim. Wait until perfume, lotion, or makeup is dry or has been absorbed by your skin before you put on your jewelry. Substances like oil, chlorine, perfume, anti-bacterial soap, and jewelry cleaner may react with the jewelry cleaner and cause it to tarnish easily. Daily cleaning with a very soft cloth to remove and dust and dirt is recommended. To avoid scratches, wrap your piece in a soft cloth after cleaning or keep it in a jewelry box separate from other jewelry. We hope you love the earrings and ring!
I love these little jackets! It's like having a bunch of new earrings! I have several pairs of studs that are nice, but because they are so small I rarely wear them. These delicate jackets are perfect for drawing attention to my little studs without being too weighty or overpowering. The back of the jacket is slightly concave which means you never have to worry about which side is the front. They are exactly what I was looking for. I could not be more pleased with these jackets!
Earring jackets are fun, and underrated. They can really jazz up a pair of studs and change the look of an outfit. We are so happy that you like them!
I purchased a multi gemstone bracelet about 6 months ago. It was 18k over sterling. The plating has considerable wear, it's lost all but 2 of the beads and half the stones. So I would not order any of your overlay products. Waiting to see how the new bracelet holds up.
Size 8.5 (pic. Looks bigger online) Smaller to me in person. I have short fat fingers. Very dainty, but elegant band. I do wish they made a 4/4.5 Ct. In this. I do like it and will wear it a lot to get used to it. Combining it with my two wedding anniversary band I have.
Tip for consumers:
They use credits for refunds.
Products used:
Jewelry
Ross Simons has always been a favorite of mine for jewelry. Large variety of items to view, great quality and good sales. Their website is easy to navigate, quick shipping, easy checkout and really good customer service ( did not require this time). Never disappointed in their jewelry. Love my new bracelet!
Simple and quick! Love it! Beautiful earrings, perfect for my wedding outfit!
I saw this necklace and decided right then to snap one up. It was the easiest purchase ever. Necklace arrived quickly - packed beautifully.
I love that you're members of Rakuten and you always have great sales! Everything I've bought is high quality and beautiful.
My most comfortable earrings, owing to their hollow lightness. They do bend easily, so it's important to handle them gently. The low price reflects the fact that they are hollow, and I bought a new pair a year later during the sales. The dented ones are still good to keep on hand for travel and active sports--if they get lost, I have the good ones. The color and size are perfect for business and everyday wear, and I wear them several days a week.
The buying experience was fine. The ring came in a timely matter. I thought it was very pretty. I wore it the next day when I went to the store. An hour later I looked down at my hand and noticed the stone was missing. Looked for it but did not find it. I never hit my hand so don't understand how it happened except that the prongs must not have been tight enough. I've never been disappointed with your products before but this really threw me. I still have to call it in. Don't know what will happen with it.
Need to call, haven't yet.
We regret to learn of the issue you had with the Pink Topaz Ring, this is not typical. We have reached out via email to resolve.
Amazing quality & products! Everything is so beautiful but I would say maybe a minor adjustment should be made to the still photos on the website, especially for all *Earrings. Maybe keep the main still photo that seems "enlarged" but then add another photo of the product with a ruler diagram plus measurements, all shown in the photo. The earrings are absolutely gorgeous but I did expect them to be a little bigger. I think for some clients they could be expecting huge statement earrings with just the one photo. Most of us don't have time to check specifications and details for each product (and then get a ruler out to confirm all those details). Thank You!
I have been been a lover of Ross Simon's for a few years and all that I have ever purchased as been of good quality. I have never experienced a time when I have been dissatisfied with anything that I have purchased from them. I have even recommended some people to the Ross Simon website. I highly recommend this company and will continue to be top fan.
Thank you for being one of our most valuable customers for over 14 years!
Website is very easy to move through and the jewelry is nice. I have been a shopper here for quite awhile and highly recommend Ross Simons.
Previous customer
The turquoise & sterling ring I saw online on Ross Simons & ordered is lovely! Just what I was looking for & much more beautiful in person. Great quality & prompt service! Very pleased with my purchase!
This magnetic clasp works well for smaller clasps. If the clasp on your bracelet is large, it's difficult to put on the bracelet. It'll work for most situations and the magnet seems secure. I wanted this for a very nice gold charm bracelet. I used a magnetic clasp for a good bracelet before and lost it. Later, I figured out that the magnet most likely stuck to a grocery cart which then took the bracelet off of my wrist! The guard chain is the best case scenario.
Love it when Ross Simons has a sale! I've been waiting to buy these green enamel earrings & ring! They are more beautiful in person & the quality is amazing!
The multi-gem ring is beautiful, the stones are so clear, & the quality is amazing. However, it's too big for my small fingers & will sadly have to return it.
Because of your unique selections of jewelry
I love enamel jewelry
Very delighted with the selection of jewelry Ross-Simons had. Always tough finding the right gift bit with so many great options ti choose from it was much easier
I saw their inventory, liked what I saw and the price was very reasonable
I've bought A LOT from Ross-Simons because I love many of their silver heart pieces. This ring, however, is going back. It would be a great gift for a young girl/teen. I only wear a size 5 ring but it looks ridiculous on an adult.
Beautiful gold chain that has the best feature- I can change it to any length!
Ross Simons also has what you are you looking for in fine jewelry.
Mother of pearl shell earrings with gold plated sterling silver findings. A good value for better than costume jewelry but not paying for the designer name. Also, sent very quickly.
My mom has bought from Ross-Simon's for years and everything has been quality jewelry. I will continue to shop here!
Always looking for gemstones that go with those already collected. Also, because of allergies, the metal must be pure. The 925 sterling silver jade earrings were perfect! I love them and they are perfect with the clip link line of sterling silver popular now…. And great for casual or dressy occasions.
Ross-Simons has always been a favored jewelry company!
Ross Simon's is a great company to get fashionable, precious metal and gemstone jewelry from. However, quality of the products seems to have declined over the years while prices have gone way up, just like every other company. I have been buying jewelry from Ross Simon's for almost 15 years and I remember scrolling through their magazines as a child and it just doesn't have the same quality now as it did back then and everything is gold over silver instead of solid gold.
I am familiar with the brand
I needed to get a birthday for one of my best friends. The two items I purchased had popped up in my FB feed and they were perfect! I wanted something nautical/beachy since my friend loves the beach and is an avid boater. The bracelet and earrings I purchased are perfect. They even arrived earlier than expected.
I chose Ross Simons because of quality. I’ve bought other items from RS for myself and have always been very happy with my purchases. Another factor was pricing. Both items were very reasonably priced.
Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
https://www.ross-simons.com/about-ross-simons/about-us.html
We are glad that you were able to find such great pieces for your event, and that you still wear the pearl necklace from years ago. Good quality jewelry is timeless!