• Roselinlin

Roselinlin

Overview

Roselinlin has a rating of 2.94 stars from 3,776 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Roselinlin most frequently mention poor quality, credit card, and return policy problems. Roselinlin ranks 34th among Women's Clothing sites.

  • Service
    108
  • Value
    107
  • Shipping
    105
  • Returns
    96
  • Quality
    102

This company responds to reviews on average within 11 hours

Positive reviews (last 12 months): 0%
Positive
0
Neutral
1
Negative
15
241
See all photos

What reviewers want you to know

Positive highlights

  • Excellent customer service, what more could you ask for?
  • This website is probably the best online clothing store out there.

Critical highlights

  • I could only get 15% of the bought item OR 2 send it back within a 2 week delay with no return address to China.
  • Terrible quality that is not even close to what is pictured and basically no return policy.
How would you rate Roselinlin?
Top Positive Review

“The only online store that I buy clothes!”

Jacqueline K.
7/16/21

I have been shopping online here for 3 years now and it never disappoints me. Approved for excellent customer service as well. Much easier online shopping. The delivery process was a bit slow, but the shoes were worth it.

Top Critical Review

“Buyer beware”

M D.
2/21/20

WOW! I wish I had read reviews before purchasing sweaters from this company. First off, I didn't realize their products were manufactured in China. It added to the timing of receipt by an extra 40 days. More upsetting, was the quality of the product. Abysmal is not even a good word to describe. Don't be fooled (as I was) by their online pictures. The quality made me a) sad for the poor people that made it and b) angered by the company that exploits these workers. My sweaters were torn, thin on thread, dirty, and in one sweater the stitching completely unsewn. Amazing in a way to see such product being sold! Whoever owns this company has no quality control and worse, no morals. My message: STEER CLEAR!

Reviews (3,776)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (471) clothing store (93) return address (43) return policy (74) shopping experience (59) quality clothes (86) credit card (54) return label (22) post office (27)
Thumbnail of user charlotteh210
1 review
1 helpful vote
December 7th, 2020

This site has the best, it has affordable prices. They even provide customer reviews that help choose your product well. Payment is easy. I'm a fan! I will recommend it to everyone :)

Thumbnail of user nicolew881
1 review
5 helpful votes
December 10th, 2020

Online buyer for the first time of leggings from this website. I bought some to bite my ankles, as they have pockets, which are very useful for my phone. They feel so light and amazing, I just love them. The sizing guides were great as they fit my daughter and me perfectly. We will not be going back to any other brand now, I have ordered 2 pairs of leggings now in 2 different colors and it only took me a couple weeks to deliver.

Thumbnail of user renataa11
1 review
0 helpful votes
June 27th, 2020

This is the second time I shop here, and it definitely won't be the last. I don't buy online often. This is because it is difficult to reach companies if something goes wrong or when trying to return an item, but my first outfit came very fast and the standard and quality are out of this world. Silk is double lined and very comfortable, not to mention how it stands out from the crowd, how pretty!

Thumbnail of user arelyb3
1 review
0 helpful votes
July 24th, 2021

It is my favorite online store. Somehow I came across when looking for clothing stores to browse online. Always has discounts for amazing clothes. You can get great products at a great price, they also have my taste in clothes that convinced me. I don't think any other online store can make me change my mind.

Thumbnail of user mayras25
1 review
0 helpful votes
August 10th, 2020

I have ordered here several times and have NEVER been disappointed! Shipping is always so fast and reviews help a lot when making a decision! With 24/7 sales, I always get such a low price for quality clothing! I have referred many of my friends who have loved it!

Thumbnail of user ricardab
1 review
0 helpful votes
March 28th, 2021

My best friend told me about this online clothing store, I loved it! The designs are very contemporary, it takes a little time to ship but it is worth it, the customer service is good, I will buy again for sure

Thumbnail of user afrar
1 review
0 helpful votes
October 4th, 2020

I was so nervous about getting my dress online. I thought it would look nothing like the original image. But they did a good job on this website, thanks

Thumbnail of user palomao
1 review
0 helpful votes
December 28th, 2020

Really surprised by this website, I have little online shopping experience, but customer service helped me, I placed my order for 2 dresses successfully. I am looking forward to receiving my items.

Thumbnail of user juannal
1 review
0 helpful votes
August 22nd, 2021

Very good online service, the dress arrived super fast and the quality is great, I will definitely order clothes here!

Thumbnail of user zollier1
1 review
2 helpful votes
March 13th, 2021

It is very difficult to find an online site that specializes in affordable clothing, and even more difficult to find one that is accurate for what they advertise. But I love how reliable the services at this online boutique are consistently. The customer review sections are very trustworthy and helpful when selecting outfits, and the reward system is great too! And did I mention that returns are an ease? Glad it made my shopping life easier for 4 years in a row!

Thumbnail of user flaviab5
1 review
0 helpful votes
September 24th, 2020

Good quality clothes and fashionable styles! I have bought clothes and accessories from this website many times and am always satisfied with it. I would like to buy more after the pandemic for my friends and family.

Thumbnail of user leonoraj1
1 review
0 helpful votes
October 14th, 2020

Very clear customer service help, they answered all questions by email quickly and made sure you understood. My order took a while, but it arrived at my house. Complete and reliable service on the internet

Thumbnail of user belenw2
1 review
5 helpful votes
July 11th, 2020

I was concerned that my item would not arrive in time for an event over the weekend as it did not have a tracking number, so I emailed them about it, they responded to me within 10 minutes of my email with the number of follow up. My dress arrived on the planned day. I am very happy with that and how friendly and helpful they were. I definitely found my new favorite online clothing store, there is so much variety!

Thumbnail of user soniam146
1 review
5 helpful votes
April 16th, 2020

I made an online purchase here and needed a different size after receiving the item. I emailed the team and the staff was very prompt with their response and was very helpful. 100% recommend this page to all girls! I have always had a pleasant experience shopping with them. I honestly couldn't blame them for anything. Big shout out to the amazing team! Keep up the good work :)

Thumbnail of user hermildak
1 review
0 helpful votes
August 22nd, 2020

Clothing store that is friendly and quick to answer questions, shipments take normal, the rest is excellent.

Thumbnail of user magdalenac14
1 review
1 helpful vote
June 22nd, 2020

This website is very easy to navigate and finds exactly what you are looking for. There are so many options available and the quality of everything is absolutely amazing. I needed the perfect dress, and I had a hard time finding something on other websites, and when I found this boutique it was easy, fast and affordable. The most amazing online shopping experience of my life.

Thumbnail of user tironaf
1 review
0 helpful votes
July 9th, 2021

I needed a dress for an event, so I expected my order in a few days. The dress arrived earlier than calculated, the order arrived perfect. I received many compliments that night. I will definitely recommend it to my friends, especially if they need a dress in a hurry. They are a much cheaper option than buying a dress in another store.

Thumbnail of user aliciap220
1 review
0 helpful votes
August 14th, 2020

Overall, I love everything on this website, it's quick and easy! I wish you could let the buyers of each item post a picture in the review section of how it looks in real life, for example fabric or design <3

Thumbnail of user basiliam2
1 review
3 helpful votes
July 12th, 2020

I have bought here in the last 3 years, all good experiences. I like honest reviews online and being able to choose through body shape. I recently bought a dress from another company online (which I found horrible, no refund, just a credit note, and poorly done) and realized how good this boutique is: the clothes are of good quality, returns are offered and refunds and items arrive quickly. Just a place where I will buy clothes online.

Thumbnail of user samirahb
1 review
0 helpful votes
September 17th, 2020

Thanks for the excellent service provided by your team, good sweater, timely delivery, and good customer service. I will definitely come back here for another online purchase.

Thumbnail of user robertinad
1 review
0 helpful votes
August 2nd, 2020

I can not miss this fantastic clothing website, everything is well done, with a good price and many different models to choose from, clothes for all shapes and sizes that always look great. The service and delivery are second to none, I shop online easily and conveniently with whatever payment method you choose.

Thumbnail of user gracianaa
1 review
1 helpful vote
July 12th, 2020

Such a good site, that I received an email from someone very soon after my order was placed, informing me that unfortunately no stock was available. They sent me a small gift as an apology. I wasn't expecting that at all as stock issues can occur with online shopping. Thank you very much, I will go shopping with you simply because of the previous service I received :)

Thumbnail of user eladiab
1 review
0 helpful votes
July 29th, 2021

Sometimes I find it difficult to buy things because I have a small frame and a small bust, the quality of the clothes on this website is good, and most importantly, the photos online do not lie. Shipping is a great way to win me over too. I'm impatient, so having my clothes on in a couple of weeks is perfect. I already told some friends and they are just as hooked as Im!

Thumbnail of user mornaw4
1 review
0 helpful votes
December 14th, 2020

Same great quality as the last time I bought online here, always with great prices, very recommended!

Thumbnail of user miab98
1 review
0 helpful votes
March 15th, 2021

Perfect website. I always buy clothes here because I know they are cute and affordable. There is also a cheaper option for those who want to save without losing quality or design!

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Company Representative

Thumbnail of user missw50
Miss W.
Typically responds within 11 hours

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