RoseFeelsReviews 3,689

We ordered this for Mother's Day and paid for quicker shipping - it arrived over a month AFTER Mother's Day. Upon getting it, it's okay, but feels a bit cheap and the frame isn't great quality.

I ordered this product 2 weeks before Mother's day they had delivery options within 5 business days. Never bothered to state that production takes at least 30 business days needless to say the Mother's day Gift arrived a month late.

I was in the middle of a move when this package came in. I thought I lost it but this company assisted me and I located it quickly. This was due to my move, not the company. I am so happy with the product and the communication!

Very cheap and poorly made. It is falling apart. Definitely not worth the money. In addition, it took forever for it to arrive after ordering

The item did not arrive in time for Mother's day however that did not matter. She loved it.

Customer service is cold, unaware, and unprofessional
Orders takes longer than specified
Order comes from out of the country

My order arrived Broken. I reached out to customer service a few days ago and still no reply. I am very disappointed.

Mom loved it so it was an amazing surprise, thanks!

I couldn't figure out how to edit a personalized item once it was in my cart, that was super annoying. I didn't like that it didn't show a digital image of the selected items as a preview so I'm trusting the process (but i'm still annoyed by that). I hope it's worth the money.

UPDATE: I waited exactly 30 days (1 month) for my personalized order. The first time I inquired, they said it was the shipping +processing time. I waited, and waited, and waited. Finally got notice the item was shipped, then waited, and waited, and waited again. Then I received an email it was delivered and it's never arrived.

I've tried to contact Rosefeels twice now and haven't gotten a response yet.

The timing took awhile but I understand the process and very happy with it

Don't like paypal. It a lot longer than I thought it would and even with expedited shipping it still took over five days to get to the recipient.

I ordered a pot for my mom for Mother's Day with all of the grandkids names and flowers. I ordered the basic shipping on May 2 and just received the package today, June 6th. Package and product were intact and I knew the pot would be small but the names are so small that no one else would know what they say, especially my mom. They are so small that I had to take a picture amd enhance it with my phone, they are still not clear though. The names and flowers could be significantly larger if you would utilize the entire pot and not try to fit it all on a 3 inch area. Not what I was hoping for at all, especially considering the wait time and cost.

The gift was perfect for my mom. It was a little smaller than expected and I wish I could have edited my product not had to start over every time I needed to change something. But still a good gift.

My mom mother's day gift didn't arrive until 2 weeks later was very unhappy and won't be ordering from the company again.

Paid for all the add ons to get it expedited, showed up almost 3 weeks after I ordered. Paid for 3 day shipping, was more than a week. Product came in busted up and damaged, pretty much fell apart as we took it out of the package. I had to buy another shadow box to put it in. Wasn't worth the hassle of trying to return it, get credit, etc. shipped from China, who knows where the CS is located.

First place I have found that could fit 8 names on a pendant, including the name Christopher, without being the size of a hubcap.

Took way too long. I paid for express shipping and it took a month for my order to be delivered. Ships from Asia!

The item I got was incorrectly spelled or incompletely spelled and it took weeks longer than expected.

I ordered something a month ago and I am still waiting for my order to be delivered to me, RoseFeels is blaming the shipping company and I can't even tell you what that is because their tracking system isn't good. Unfortunately I may end up just canceling my order.

Received the order 14 days after Mother's Day! Gift shipped in only bubble wrap package...NO BOX! Opened the gift and it was broken!