RoseFeelsReviews 3,689

Ordering the sign was easy enough. It arrived in good condition with just a few minor blemishes that I imagine nobody will notice. The sign did take nearly four weeks to arrive. I am usually very good at spotting overseas websites but missed it with this website. Keep in mind you are ordering from China so shipping will take forever.

The writing "Grandma" didn't even cover 1/2 of the area. Way too small.

It took almost a month to receive my order, even though I paid $25 for 3-day shipping. It was a Birthday present and was 2 weeks later than the person birthday when it arrived. They won't give me a refund even though they didn't honor their end of the agreement. Several emails back and forth, saying to wait until the item arrives. It has arrived, now where's my refund on shipping costs? No response as of today.

I was anxious but when it arrived I was glad and pretty satisfied

I paid for express shipping and the shipping was substandard to say the least. I will not be purchasing anything else from this store and I will advise other against the expedited shipping scam. Three day shipping is VERY different from three WEEK shipping.

We ordered the express VIP package on December 18th. And did not receive our order until Jan 15th, almost a month later!

Quick and offers a great product. Very unique gift ideas

I bough a personalized bracelet for my husband. He love it. It looks very nice.

Overall good experience. I received me purchase within the time it suggested, despite me ordering close to Christmas Holiday. I like the product.

I paid for VIP service and express shipping and it took almost a month and the quality is very poor. It's already rusting. It's become a joke between my husband and I how much I spent and how bad the quality is - I wish I would have purchased the same thing off Etsy.

Delivery took much longer than they estimated, I didn't get my package until a month after they said they'd "put a rush on it."

You all were great! Took slightly longer than I expected, but I didn't pay for VIP service. And I had to edit my order after I placed it because I forgot something, and they helped me no problem. Very happy with the finished product, it's exactly what I wanted! Thank you!

We really like the bracelet. I was expecting the letters to be bigger than they were but overall I feel it was a good purchase.

I paid for the upgraded gift boxes at approximately $3 a piece and all of them arrived extremely damaged. I contacted the company for a refund on the upgrade without prevail.

I got it after some concern.
Customer service followed up.

I made my purchase before christmas and paid the extra money for it; however, I did not receive my purchase within the given time frame. I do say that the communication was great though. I sent an email about the situation, and they refunded me my money for the expedited fee I paid since I didn't receive my order on time. The purchase overall is great quality. I loved it. I recommended site to friends and family.

I did not receive my order until almost 4wks. I won't be purchasing anything else from here.

This is my second necklace from rosefeels. Although, the customer service is absolutely phenomenal, and the first necklace I loved, this necklace was disappointing. The chain is ugly, the charm is way smaller and less detailed than the first necklace I purchased. (I purchased the same necklace just changed the names to add my new baby.)

I received three tracking numbers the first two I could not track anything it would not find nothing after emailing you to get the right tracking number then I finally found out where my package was and it took a lot longer than 8 days to get to me it took about a month

Only because it took a month to be delivered when it said 4-7 days.