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RoseFeels Reviews Summary
The company exhibits a mixed reputation among customers, with notable strengths in product aesthetics and personalization, often resulting in customer satisfaction when items are received. However, significant weaknesses are evident, particularly regarding shipping delays, inadequate communication, and product quality inconsistencies. Many customers reported frustration over late deliveries, especially for time-sensitive gifts, and a lack of responsive customer service exacerbated their dissatisfaction. Overall, while some customers appreciate the end products, the frequent issues related to service reliability and support indicate a pressing need for improvement in operational efficiency and customer engagement.
This summary is generated by AI, based on text from customer reviews
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Took way to long on delivery, was not delivered until after the event it was ordered for even though it was promised before. Very little communication from company about shipping or anything. When I reached out to find out where my package was it took 3 day for them to email me back
Good product, shipping info to the customer was bad and took a while.
Great product. Very nice.
I had a hard time retrieving tracking info after ordering a mother's day gift 2 weeks prior to Mother's day.
The package just arrived Saturday May 21.
With no tracking updates given... I was beginning to believe that I had been scammed.
All good now that I have the product.
Payment had trouble going through on mobile version
Beautifully made products and exceptional customer service. Thank you!
I ordered it a head time and paid extra to get it by mother's day and it came days later.
It would have been nice if there was more communication as to the progress of my order as well as an email notification on when the product shipped. I did receive it later than what I was expecting to as I was hoping to receive it by Mother's Day.
I orderedit two weeks before Mother's Day and assumed it would arrive in time. It didn't, It came 4 days after Mother's Day. Just a little slower response time than I thought would happen.
Overall it was a good experience and customer support was helpful
Product took a little longer than I thought to get to me, but overall turned out great and my wife loved her gift.
My daughter loves the ring, and it is pretty. However, I ordered the ring a month before Mother's Day. I paid for expedited shipping. The ring only arrived Wednesday. It was three weeks late.
It just took a little while to come in, if I would have known that I would have ordered a month prior, but man what a beautiful home decoration. My girlfriend will love it. Thank you so much for the item. It was well worth the wait!
-Derek
Came a little late but my mommy was happy. Was very happy how the ring came out. Y'all did a great job. Hoping to make another order soon.
It was straight forward. No extra unnecessary twists and turns.
Very easy to customize my gift my friend loved it as it was customized.
Slow to respond and slow to ship product when it was ordered in plenty of time for a specific event.
Excellent! Beautifully crafted! I will definitely order through your company again in the future!
Was worried it might be a scam website, but items came on time and just as described. Only thing I would say is make sure to read the dimensions, actual products might be different size than the pictures.
Took 10-12 days to receive once it was shipped. Xxx
At First I wasn't sure about the site because it was my first time. But I took a chance and I am so happy I did.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members