website thubmnail of RoseFeels

RoseFeelsReviews 3,689

2.3

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate RoseFeels?
grey star
grey star
grey star
grey star
grey star

RoseFeels Reviews Summary

The company exhibits a mixed reputation among customers, with notable strengths in product aesthetics and personalization, often resulting in customer satisfaction when items are received. However, significant weaknesses are evident, particularly regarding shipping delays, inadequate communication, and product quality inconsistencies. Many customers reported frustration over late deliveries, especially for time-sensitive gifts, and a lack of responsive customer service exacerbated their dissatisfaction. Overall, while some customers appreciate the end products, the frequent issues related to service reliability and support indicate a pressing need for improvement in operational efficiency and customer engagement.

This summary is generated by AI, based on text from customer reviews

service
2,026
value
131
shipping
133
returns
109
quality
1,940
This company does not typically respond to reviews

Instant Feedback

4,238 reviews

We monitor reviews for authenticity

Colorado
1 review
0 helpful votes
Follow Betina Q.
Unfollow Betina Q.
Share Review
Report Review

Nice product
June 2, 2023

Good product order took a little longer then I thought but I'm happy with my order.

Date of experience: June 2, 2023
Nebraska
1 review
0 helpful votes
Follow Bradley E.
Unfollow Bradley E.
Share Review
Report Review

Didn't receive
July 2, 2023

I have never recieved my package at all. And I can't seem to find out how and where to see where it is or how to get my money back.

Date of experience: June 2, 2023
Georgia
1 review
0 helpful votes
Follow Gwendolyn H.
Unfollow Gwendolyn H.
Share Review
Report Review

Not sure if I will use again
July 2, 2023

The product was great it just to almost 3weeks for the item to arrive. Had I not got my tracking number when I did, I was going to call my credit card company and claim this as a scam.

Date of experience: June 2, 2023
North Carolina
1 review
0 helpful votes
Follow Sierra Y.
Unfollow Sierra Y.
Share Review
Report Review

Mothers day
June 2, 2023

It took a long time for it to get here. Also that it never emailed me any updates.

Date of experience: June 2, 2023
New York
1 review
0 helpful votes
Follow Marie A.
Unfollow Marie A.
Share Review
Report Review

Good
June 2, 2023

It was good order received was how it looked online

Date of experience: June 2, 2023
Oklahoma
1 review
0 helpful votes
Follow Ashlyn I.
Unfollow Ashlyn I.
Share Review
Report Review

Review
June 2, 2023

Ordered 2 items at the same time and both came at different times. Arrived latter than expected.

Date of experience: June 2, 2023
Michigan
1 review
0 helpful votes
Follow Stephanie I.
Unfollow Stephanie I.
Share Review
Report Review

Pretty
June 2, 2023

It was pretty and delivery was a little slow but it was fine.

Date of experience: June 2, 2023
Nevada
1 review
0 helpful votes
Follow Stephanie C.
Unfollow Stephanie C.
Share Review
Report Review

Mother's day gift
July 2, 2023

Took forever to arrive. Paid for expedited shipping and VIP experience and gift bag for mother's day and it arrived a month late.

Date of experience: June 2, 2023
Louisiana
1 review
0 helpful votes
Follow Betty G.
Unfollow Betty G.
Share Review
Report Review

Mother's Day
July 2, 2023

Ordered over 2 weeks prior to Mother's Day and paid for 4-8day shipping. The item took three weeks to arrive. Missed Mother's Day's.

Also, tracking the product after shipment was awful. For sometime I was concerned that I was hustled.

Date of experience: June 2, 2023
Maryland
1 review
0 helpful votes
Follow Dre H.
Unfollow Dre H.
Share Review
Report Review

Damaged product
June 2, 2023

My package arrived damaged corner broken due to the lack of adequate protection during chipping

Date of experience: June 2, 2023
Washington
1 review
0 helpful votes
Follow Nashon G.
Unfollow Nashon G.
Share Review
Report Review

It was alright
July 2, 2023

Shipping could be better and product was okay could be nicer. Look super cheap for the price

Date of experience: June 2, 2023
Illinois
1 review
0 helpful votes
Follow Danielle A.
Unfollow Danielle A.
Share Review
Report Review

Late and damaged product
July 2, 2023

I paid for express shipping and it did not come in the three days like it was supposed to do. When I got my order the frame was broken. It was a Mother's Day gift. When my mom held it, it immediately fell apart. I am highly disappointed especially for how much I paid.

Date of experience: June 2, 2023
Arizona
1 review
0 helpful votes
Follow Matthew P.
Unfollow Matthew P.
Share Review
Report Review

Overall Great
June 2, 2023

Overall, I enjoyed the product. The only minor issue that I had was that the product arrived during the latter part of the suggested 9-15 day delivery time, even perhaps after that, but aside from throat I'm very satisfied!

Date of experience: June 2, 2023
California
1 review
0 helpful votes
Follow Lauren Z.
Unfollow Lauren Z.
Share Review
Report Review

Extremely long shipping time
June 2, 2023

I bought these for Mothers Day and will receive them about a month after Mothers Day. You do not clearly state when customers will receive their orders on your site and advertised during Mother's Day to lure people in. I feel like this company is a scam. I'm very disappointed and will never order from you again.

Date of experience: June 2, 2023
Pennsylvania
1 review
0 helpful votes
Follow Carol K.
Unfollow Carol K.
Share Review
Report Review

Family tree necklace
June 2, 2023

I love my family tree necklace. It was received in a very reasonable amount of time. I have my two children, my two grandchildren, and my two great grandchildren on this necklace. It is absolutely beautiful, and I have received many compliments.

Date of experience: June 2, 2023
California
1 review
0 helpful votes
Follow Kevin W.
Unfollow Kevin W.
Share Review
Report Review

Never again
July 2, 2023

This company is a scam. I paid for expedited processing on two items and overall it took 3 weeks to receive. Much longer then there website said it will take.

Date of experience: June 2, 2023
California
1 review
0 helpful votes
Follow Courtney Q.
Unfollow Courtney Q.
Share Review
Report Review

Wasn't pleased
July 2, 2023

I wasn't pleased at all with this item. It was late, and when I got my item the frame broke into pieces. I had to super glue it back. Not happy at all.

Date of experience: June 2, 2023
Texas
1 review
0 helpful votes
Follow Victoria L.
Unfollow Victoria L.
Share Review
Report Review

Great idea
June 2, 2023

Love the options for each months flowers, picture looks great, took a long while to get to me in the mail. Final product delicate while they look great I would get picture and place it in a more substantial frame.

Date of experience: June 2, 2023
California
1 review
0 helpful votes
Follow Fatima O.
Unfollow Fatima O.
Share Review
Report Review

Terrible
July 2, 2023

Not what I paid for. The quality is poor the lettering is peeling off

Date of experience: June 2, 2023
Ohio
1 review
0 helpful votes
Follow Angela E.
Unfollow Angela E.
Share Review
Report Review

Ordered a personalized sign for my mom for Mother's Day with the grandkids' names on it. The photos show that the flowers look very bright and are easily seen on the sign.
What I received was a very thin piece of wood and I can hardly even see the white flowers on it at all and the lillies of the valley are not visible at all, the flower looks like a stem, like the printer ran out of ink or something. The site said guaranteed to arrive by mothers day and it arrived a month after I ordered it, and only because I was emailing to inquire about the order status.

Date of experience: June 2, 2023